Mar 13, 2020
Whole exsperience was excellent with Patricia
Nov 02, 2019
Patricia was excellent she was friendly and knowledgeable
Nov 15, 2017
Great experience with the manager on duty.
Nov 13, 2017
Easy process with quick response
Received a call within 15 minutes and had everything taken care of as promised when we showed up.
Sep 05, 2017
I think the customer service was great thanks for all the help
May 24, 2017
Customer Service was excellent
I felt well taken care of. All my questions were answered and the women who helped us was awesome!
May 14, 2017
Great space and value
Love the big space and great customer service. The only down side is that there are no lights in the unit, which makes it Difficult to move or search for things.
May 02, 2017
Fast and efficient
Pat was very helpful on all details and gave service with a smile
Jan 17, 2017
Did not rent from agency on diamond hill rd
again I did not rent from the agency o diamond hill rd
Oct 17, 2016
Quick, easy !
Very good ease of service, great staff. Highly recommend!!
Oct 15, 2016
Quick and easy
It was great customer service. All my questions were answered and everything was explained understandably.
Jun 16, 2016
Very friendly and clean
Huge unit for the price plus easy access 16 hrs a day!
Jan 24, 2016
Unbelievable service. Good pricing, secure storage and friendly staff.
Jan 19, 2016
Experience was welcoming and great. Quick, friendly service. Showed me the cube, decided to go larger. Great customer service.
Sep 02, 2015
Customer service was excellent - I have been using storage units for many many years! I recently moved from another company to Cube Smart because it was closer to my home. The reason I did not give it 5 stars is because you cannot get the cart out to your truck/car because there is a step! You have to walk your heavy box to the cart inside the door. Also, my last storage unit had a much wider entry door - so multiple people can utilize without waiting. Also - I wish the climate controlled units had an extra layer on the outside for protection -
Jul 12, 2015
Friendly and informed staff. Above board treatment, no hidden fees and 'surprises'. Easy and fast to reserved and obtain spacing. Pleasant experience during a rather hectic time.
Jun 30, 2015
Very happy with the facility. Employee was very polite as well.
April & Steve Cox
May 15, 2015
This is a highly secure facility. The customer service was fantastic. They took care of the paperwork and it was a breeze to get things done. We ended up needing a larger unit than we thought, but they showed us and quickly cleaned one out for us so we could move in the next day. Great job!