Sep 18, 2017
Great customer service, freindly, respectful
I needed a place fast as I was moving from a 2 bedroom apt to a much smaller place and didn't have a lot of time. They were speedy, friendly and very understandng of my needs. I would highly recommend them!
Jul 21, 2017
Great place in a convenient location.
Clean unit with low humidity, even out of climate control. Awesome customer service, with friendly, curteous service. Hours of operation are only 7 - 22:30, but the gate opens swiftly and all the equipment is in prime condition.
Jul 21, 2017
Clean, friendly great location and good prices
Jul 16, 2017
Friendly Service, good price
Everyone I dealt with was a very pleasant and helpful. The facility is easy to access. The unit I rented was very clean and I'm very happy with my situation.
Jul 08, 2017
Great customer service
My husband and I rented a storage unit to make our lives easier while we relocate from Boston to Maine. We were checked in quickly and their customer service was great.
Jun 11, 2017
This is my first time using storage
I found the process very easy and the dust very helpful. I was especially thankful to learn that there were carts and am elevator that made moving my stuff in so much easier.
Feb 26, 2017
Good to go!
Karlee was nice and helpful, also the trick is advertised price includes insurance, if you have storage coverage on your homeowners or renters insurance you can knock 10 bucks off your monthly fee. Also, AAA deal for free first month and 20 gift card sweetened the deal. Definitely satisfied!
Jul 01, 2016
The unit is clean and easy to get to...
Jun 16, 2016
Agent nice and informative. Property clean and unit clean.
Apr 06, 2016
Oct 29, 2015
Favorable business relationship
Oct 04, 2015
Great service, good pricing, clean unit!
Quick and easy to get a unit. Pricing is better than most of the other places around.
I moved here as the last storage unit I was at smelt awful of moth balls and had spiders!!
The unit was clean when I moved in and I got to pick my gate code :)
Plus NO SPIDERS!!!
Sep 24, 2015
Good price, good staff
The price was very competitive, even before the AAA discount was applied. The units are very secure and well-monitored. The business is located on a hillside so getting in/out, especially with a full trailer, might be a slight challenge, but nothing wild.
My only complaint would be that the units are laid out in pretty tight quarters, both inside and outside. There's only room for one car in the lanes, and inside, moving furniture was a bit of a challenge. That's not really something they can change for obvious reasons, but it's something you may want to consider depending on what you'll be storing.
Aug 11, 2015
Nice clean facility with great customer service.
Aug 11, 2015
Person on site was very helpful.
Person on site was very helpful, provided choices and showed me what options I would have. Move in was simple, very easy to set up. Like the fact that AAA offered one free month discount.
Jul 15, 2015
Easy, resonable, friendly,
Jul 13, 2015
Very safe and clean premises. Convenient location and great access hours.
Jun 29, 2015
Nov 14, 2014
Price increase of 35% with 3 weeks notice
After a few months at $217.00 per month I got a letter in the mail that the price was going up to $289.00 on the next payment. All the competition around was still listed around $215 to $238 for the same size storage. I find this type of rate increase after I have moved in unfair and unethical. I plan to move to another storage facility.
Sep 25, 2014
Did this already. But all was good.
Sep 09, 2014
Just what we needed!
We'd had no plans to sell our house, even though we had been renting it out for the past ten years. BUT someone made an offer we couldn't refuse. So all of the items we'd been storing in one of the garage bays had to come out quickly! I searched online for self-storage facilities near the house, and decided on All American Self Storage in Westbrook, Maine. It was very easy to reserve a unit online.
Well, I had forgotten just how much you can put into a garage! Arriving at All American with a fully-loaded 10' moving truck - and a second load to follow! - it was obvious that the unit I'd reserved was much too small. Thankfully there were larger units available. The manager even drove me out to inspect the unit, which was very clean and well-lighted and exactly what I needed. We drove back to the office where it took a few minutes to complete the forms. Yes, there were a lot of forms, but they weren't difficult. The only unexpected expense was the requirement to buy insurance for the contents, but it's certainly a good idea to insure our belongings, and this made it easy to do so.
In short, we are well pleased with All American Self Storage. The location is very convenient (close to the interstate); the staff is courteous and helpful; the facility is fenced and is accessed through a security gate; there are security camera on site; it is well-lighted; the unit was clean and easy to access with a roll-up door you can drive right up to.
Jun 21, 2014
Excellent reservations system, secure, clean, with friendly staff. Cumbersome paperwork.
Jun 18, 2014
Aug 21, 2013