Aug 25, 2019
Overall good experience
Very helpful and informative staff. Clean unit. Priced reasonably with discount incentives.
Aug 23, 2019
Great people to work with.
Everything lived up to all the reviews I read.
Aug 12, 2019
The friendliest, best value storage place in Vacaville
I was frankly blown away by how wonderful the U Storage folks were.
1) Made sure I was renting the appropriate space including downsizing the unit if it would save me money
2) Explained everything clearly to me in plain english.
3) Their prices on Sparefoot are the best in Vacaville for drive up storage
4) All the small touches including call me to let me know where they were and how to find the entrance were appreciated.
Aug 07, 2019
Good location, great price, and nice people.
I have only been renting for one day. But from what I can tell, I feel like all of my belongings are safe.
Jul 07, 2019
The storage place is clean, friendly and great location.
I like the location and the prices.
May 20, 2019
Great customer service nice people , its very clean you wonât be disappointed !
Apr 30, 2019
Customer service was excellent!
Customer service was excellent!!
Oct 31, 2018
Outstanding customer service
Awesom customer service and competitive prices.
Jul 25, 2018
Very feiendly here. The place is kept in tip top shape. Your Stuff will safe here.
Jun 17, 2018
Awesome customer service. Clean facility and very secure.
Very helpful and answered all my questions. Very secure.
May 14, 2018
Experience was great.
Customer service at the faculty was great. Staff was very helpful and nice. Location seems to be very secure.
Apr 01, 2018
Very helpful and very pleased from all the service we received
Mar 20, 2018
got a good deal online
very pleasant experience. the only bummer was there is no inside lighting. pitch dark in my unit and i have to buy a light myself. other than that its a nice facility
Mar 16, 2018
I got a good deal.
It was good timing. The price was just right as well as the discount I got. Facility Manager called right away after I made the reservation. I checked in the next day. Close by where I live and hours are perfect.
Oct 20, 2017
Great experience! Nice people!
Sep 27, 2017
Reasonably priced with friendly staff.
Excellent customer service. The staff here made me comfortable leaving my belongings with them.
May 31, 2017
Nice clean place. Mgmt. Is terrific.
Love the mgmt. A little high priced.
Jan 12, 2017
They quickly and easily took csre of our needs.
Customer service is wonderful.
Aug 10, 2016
Moving is stressfull but going to storage took a load off the owners are real ppl they care and take great care of there customer's and the felicity love this place
Apr 10, 2016
Husband and wife team very nice and educated us in the storage life
Mar 21, 2016
Feb 26, 2016
Jan 06, 2016
I was hesitant at the idea of putting my belongings in storage, however Rory did an excellent job at making me feel comfortable and assured me that this location was safe and clean. I am glad I gave it a chance and have been happy I picked Mini U Storage.
Dec 27, 2015
Dec 14, 2015
Great customer service!
I had a really enjoyable time talking with the owners. They really went out of their way to make everything easy.
Dec 13, 2015
The managers are knowledgeable and pleasant to do business with. I look forward to my visits to my unit .
Dec 09, 2015
great so far
Its impossible to provide a real review after the first day, but I cant say anything bad
Dec 07, 2015
Great Storage space
I love the people here. They helped me so much and made sure I had everything I needed. You can really tell they care about their customers. the pricing was fair but everything else exceeded my expectations
Dec 07, 2015
It was fast and easy
First time getting a storage of my own and they filled me in the dos and don'ts and really made sure I was taken care. They were super nice and could tell they care about they're customers
Oct 12, 2015
I met the manager before renting and he reviewed all of the rules and regulations of the units. He was very hands on and his enthusiasm for the job was obvious. I moved items into the unit over the course of a few days at different times and he was always very helpful.
Oct 02, 2015
Very helpful and friendly...too bad construction is happening right now.
Oct 01, 2015
Very nice people
Very good site and helpful people letting me know all I needed
Sep 29, 2015
Sep 18, 2015
Front desk was very helpful and very attentive to the security of the units. I had thought it would take at least a couple of hours to complete the application, however in a little over half an hour I was loading my stuff into my new unit.
Sep 05, 2015
OMG The best ever
As a former military service member I've utilized numerous storage facilities. I must say this has been the best experience my wife and I has ever, ever experienced. Beginning with the phone call to confirm my order to the outstanding customer service from the owners. We can use more storage unit like this in America.
Sep 05, 2015
Super great service
The customer service at this place was great but the only thing that bugs me is the pricing. they were under construction at the time but they were very polite and professional. They care about there customers.
Aug 16, 2015
Great service felt like they were family!
Free truck rental was great! Aaa discount really helped they take care of everything quickly and with wonderful service
Jul 25, 2015
The owners were very sweet and down to earth!
Jul 07, 2015
Jul 04, 2015
Perfect for what I needed to store.
This place was an amazing find. Easily accessible from the freeway and the customer service was excellent. I never expected someone to work with my hectic schedule but Mini U Storage did. I'll definitely use this facility again.
Jun 30, 2015
very nice couple!
Very helpful and the customer service was great! Very dedicated to their business.
Jun 20, 2015
Best customer service ever!
The on site managers are wonderful! Very professional, knowledgeable, and willing to help in every way. They have many amenities available at the office. Everything from shelves to locks and packing materials. It may not be the newest facility, but it is obvious that the new owners and the managers are making it better, and bringing it up to their high standards.
I came because of the price, I'm staying because of the customer service!
Jun 12, 2015
managers are AWESOME!
They have worked very hard to meet my need.....and they are REALLY GOOD PEOPLE!
Jun 12, 2015
The clerk and assistant were very helpful and friendly!
This is the first time ever I have to use storage services and I am glad this is the one I choose! They were friendly, give me (and offered) all the possible and applicable discounts, I was in a hurry and the honored my time as much as possible. Double check everything with me, even walking to the entry to make sure I am able to access the premises! Thank you!
Jun 03, 2015
Customer service excellent. Like working with people who live their work.
Jun 03, 2015
Love this place!!!!!
Staff is frienfly and helpful. Units are clean and easily accessible. I would recommend to everyone.
Jun 01, 2015
May 28, 2015
May 14, 2015
Happy with our storage
Received excellent service. Very helpful. Easy to work with.
May 05, 2015
Friendly married couple management.
The management duo was very friendly and helpful during the check-in process. Informed me of many discount offers that would be available for me.
Apr 30, 2015
Very kind and courteous. I meant all three people that work there are any managers and everyone treated me extremely well
Apr 30, 2015
Person on duty was pleasant and assisted me right away.
Facility was secure (locked gate) when I arrived the person on duty had my reservation/paperwork ready. They are remodeling and making some major changes, but everything went well.
Apr 24, 2015
best storage facility in Vacaville
Great customer service, reasonable rates, clean storage facility would definitely recommend to others
Apr 23, 2015
On site manager is very friendly and nice. Also helpful and funny.
Apr 17, 2015
Managers are GREAT and work hard
We followed the managers from another facility. They are terrific and hard workers. We would highly recommend Mini U Vacaville to anyone.
Apr 16, 2015
Excellent customer service.
Apr 04, 2015
I rented a storage unit with free moving truck. All sales people were informable and helpful.
Mar 29, 2015
Great customer service. Mr. Borba and his wife run the place and they are the best. Shared information that reduced my monthly rate when I was set to go with the amount that was previously set.
Jan 31, 2015
My experience was great. Sandy was warm, friendly and efficient. No non-sense, the instructions are straightforward and I feel comfortable and trusting.
Jan 24, 2015
Jan 23, 2015
Efficient and friendly.
Jan 22, 2015
Very sweet people. Kept the Sparefoot price even though the reservation expired. Mini U Storage was perfect.
Jan 22, 2015
Great experience. Quick, easy, upfront policy.
Jan 21, 2015
Great!! Ive never had a storage before and I feel safe putting my items here! Customer service was awesome as well! Very nice and funny! :)
Jan 19, 2015
Great place friendly people
Awesome place to get a storage under construction awesome owners very nice couple the price is excellent can't go wrong with it
Jan 05, 2015
Awesome! Easy use great response.
Jan 04, 2015
Staff is very friendly and helpful!
Dec 31, 2014
Dec 27, 2014
world class service with a smilw
World class customer service. Attention to detail, very friendly and very professional. I feel wanted & they always smile. I would highly recommend this storage place to my friends.
Dec 22, 2014
Great customer service
Very friendly and helpful in explaining how renting a storage works
Dec 17, 2014
Dec 15, 2014
Wonderful people and amazing customer service.
Dec 13, 2014
TT he people who ran the facility were very friendly and got everything done in less then 15minuetes
Dec 07, 2014
We liked the ability to reserve it over the Internet and get quick replies on line. We also liked the opportunity to rent a truck right on the premises. We thought "free" indicated that there was no cost for the truck, but when we went to get it, we found out that there were some fees for tax, etc., which were not mentioned. But, it was still less than it would have been elsewhere probably.
Dec 06, 2014
Nov 25, 2014
Move in was quick & easy and the couple who owns the facility were very helpful! The whole process was easy!
Nov 23, 2014
Really awesome customer service!
This facility has been put in the hands of two very professional and super friendly ON SITE managers. Really impressed with customer service, will be telling friends for sure!
Nov 21, 2014
I only been moved in for a couple days, but so far so good.
Nov 19, 2014
5 stars overall rating. both Sandy and Rory are very friendly,helpfull and knowledgable.(if there is such a word)
Nov 17, 2014
Very helpful and expirenced couple that manage facility would highly recommend to family and friends!
Nov 09, 2014
Overall service was very good. I couldn't get the bars up top to overtones far right. Both Rory and Sandy were very friendly and new their stuff. From pricing to cleanliness Wii be 5 stars. We were parked in front of another storage when Rory called us and gave us a better deal so we just left that storage place and headed up to MiniUstorage.
Oct 20, 2014
no problems at all
everyone is friendly and professional
Oct 16, 2014
very friendly staff
Oct 14, 2014
Getting a unit was quick and easy. The managers were polite. It was clean and ready for me when I moved in and I didn't have any trouble with the lock code which is one of my pet peeves. Overall a great experience and I would definitely recommend to everyone I know.