Sep 03, 2019
Clean but very long wait times!!!
Ordered unit and got there to find out no one was in the office for over 30 minutes. Had to inspect my uniti reserved to find out they were painting and it wasnât available. Then there was another unit open that wasnât being painted and I got that one without having to inspect it? Luckily it was ok when we got there but 3 hours sitting at a storage unit to get a unit you already reserved is a LONG TIME!!! I Have never ever had the process take so LONG....
Feb 03, 2019
Great facility but some helpful tips before you go.
The free truck rental is highly unlikely to be available, so if you choose this company based on using a free trip, the likelihood of it being ready to use when you are is slim, so instead of booking I would call first to make sure they have it. I was told they cant rent trucks until mid-feb. But I had already booked so I felt like I didnt have any other choice, I had taken half a day off of work to move in and had to quickly figure out how I was going to move my bed from my roomates home to the storage by myself. I ended up havinv to make 2 drives which caused me to be late for work, so just plan accordingly or else it could throw your whole schedule ofc. The facilities are very clean and the manager was nice, the locks are cheap $7.99 and $10 verses $20 at other storages. Overall, I would be giving a 5 star review if the ad did not mention a free truck or if the fine print would have said "based on availability" to help me plan better.
Judd W Rose
Dec 28, 2018
Love the facility. Marco and Damaris were super helpful. I would recommend!
Jun 23, 2014
Awesome facility, awesome customer service, awesome price! I have already spread the word!
Jan 31, 2014
Easy application, move in experience
Good price for value. Easy functionality to the whole process. Liked the Manager and Asst Manager. Little far from my home, but worth it.
Jan 18, 2014
Oct 29, 2013
Oct 15, 2013
Apr 30, 2013
Shawntel l my service representative at the Torrance facility, was absolutely incredible! She was so helpful and gracious and you guys are all very lucky to have such amazing staff! Thank you!
Nov 27, 2012
Happy with my choice
This facility has a great front desk staff and I really like that units are inside (which minimizes dust/dirt). They have dollies available for use on both floors and a great big freight elevator if you have to move your stuff to a second unit and your moving truck is too big to go up the outside ramp. Overall impressed with what I've seen so far.
Nov 15, 2012
Great Storage Facility
The building is in a commercial area that is very safe. While the area does have a construction going on (11/12) the facility is quite clean and very professionally managed. The entire facility is indoor and the main door is closed at night giving an added layer of security. I reviewed 6-7 locations: some less expensive and some more. This is a true 5 STAR facility with reasonable pricing. The staff who run the place are superb: fast and customer service oriented.
Aug 01, 2012
Overall excellent customer service
Absolutely anticipated every question and need that I had and
addressed it in a concise and
professional manner. Friendly and
helpful, a wonderful move-in experience. I would happily recommend this storage facility to anyone.
Jul 26, 2012
Jun 29, 2012
Great price, location and helpful staff & very clean facility!
I am very happy to have found Storage Etc for my storage needs. Upon arrival at the storage site I was greeted by the very friendly and knowledgable office staff. She showed me a couple options for my stuff, after accessing my needs by looking in my moving truck. Her advice on a size unit was perfect, and she ended up saving me $$. The paperwork and rental process was really quick and easy. I am very happy with the facility, and would highly recommend it to anyone!