Sep 03, 2019
Good storage unit
Check in was fast and easy and the front desk lady was super sweet and helpful. Looked for clean in the units
May 17, 2019
This storage facility meets expectations.
Apr 30, 2019
Good clean simple
Good promotion, clean space, as advertised
Jun 09, 2018
F A N T A S T I C !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I am very happy about the location and the help I got from the staff!!!
Nov 03, 2017
Great front desk lady and clean place. Its a shame the hours aren't later into the night however.
Mar 12, 2017
EXCELLENT deal, clean facility, friendly staff!
I was looking for affordable, clean storage and found it at Instorage in Torrance. I would definitely recommend this storage facility to family or friends..I appreciate the affordable solution to my storage needs. Thanks!!
Sep 01, 2016
Jose the manager was super helpful and made the process very easy! Thanks Jose!
Jun 27, 2016
Great Safe Place
Nestled in Old Torrance this is an indoor storage facility with fantastic customer service. When we arrived the manger was courteous and upon realizing that the website and assigned us an awkwardly laid out unit, he showed us two additional units of the same size and happily switched us to one of the better ones, at no extra cost. The unit we got will fit our needs perfectly and was clean and in good repair when we moved in. The facility consists of a large warehouse with lots of skylights providing lots of natural light. There are cameras all over the facility, and the manager is actively watching them throughout the day which is very comforting. All in all I am really glad I chose this place!
May 14, 2016
Safe, clean & reasonable
Very happy with the total building enclosure of the storage units. Good customer service and reasonable pricing , especially with the 3 month promotion special for a 10x10 unit.
Mar 11, 2016
Good Value, wonderful customer service
Customer Service was outstanding, you feel they really care about your situation. Hours are a bit of a problem but value and security are worth it. Great Storage facility.
Mar 01, 2016
Not what they advertise
This facility advertises that they have 24 hour surveilance. They neglect to mention that it only covers certain areas. Theft is very commen, and they couldn't care less. They raise the rates annually, yet do no improvements. The place has trash everywhere and they have men working on cars at all hours.
Jul 15, 2015
The rental experience was quick and easy. The online features and follow-up emails were efficient tools in the process.
Excellent customer service from the receptionist.
Jun 22, 2015
Employees r friendly
Oct 24, 2014
Storing while traveling...
Clean, easy access, friendly and informative customer service. I highly recommend.
Jun 09, 2014
Ok. Rates are high for long time use.. But customer service is good.
Dec 04, 2013
Great price, friendly staff, large facility, overall a great storage facility
Nov 05, 2013
May 12, 2012
2nd time around
im not one for surfing the internet even when its something like this that i need. i was in a 911 situaton and so i did thinking if its a hassel i will do it old school. well it turned out it was very simple and the rates were less than anybodys especially with the coupon. i drove over to see for myself...place was really clean, i felt totally like it was safe, and the people were the best. im one for example that doesnt understand not paying a person to answer a business phone rather than a computer. CUSTOMER SERVICE YA KNOW! the girls in the office, well they were all over it. i have rarely come accross a better bunch of people. over time got to know the girls real well. the company should be very proud of the customer service skills they've hire. i had such a excellent experience that today 5/12 (ck'd in yesterday) yes,...
"IM ON MY SECOND TIME AROUND!"