Oct 25, 2019
HORRIBLE, DISGUSTING, Traumatic
IF I COULD GIVE LESS THAN ONE STAR I WOULD. This place is horrible. DO NOT RENT FROM THEM. We only needed the unit for 3 weeks and I could not believe that in that time there was so much damage. The âfine printâ in the insurance supposedly does not cover anything so it was almost a total loss to all my belongings. The unit leaked and had COCKROACHES everywhere! It was so Disgusting. I had to throw out my mattress, bedding, clothes, shoes, everything I could not wipe down. I had a one of a kind, hand crafted, canvas piece of artwork that was water damaged. All the boxes were completely infested and even though I tried to salvage what I could in the parking lot, the stuff I moved into my new apartment was infested too. It took months to get rid of all the bugs and I canât believe that the insurance for the unit didnât cover ANYTHING so I had to try to clean what I could or Iâd be left with nothing. I fought with this company for months before giving up, its clear they donât care. It was so upsetting, Iâm crying just reliving the experience.
May 06, 2019
High price but will do for what you need
Pricing was a bit high but the storage unit is clean. The lock on the units seem to be rusted and are difficult to open and close. I had to be moved to another unit and it still had a similar problem but it got a little better. Overall Iâd recommend for storing your things.
Mar 05, 2019
This place is stellar.
I highly recommend this facility. Itâs clean and safe.
Jan 09, 2019
Easy access high ground...........,..........................,...
Dec 13, 2018
Best storage unit I've ever been to
Great staff and great service at a great price!
Aug 22, 2018
first time using storage and very convenient
Jul 31, 2018
Your average storage unit
Easy to reserve, but price is a bit steep. Unit doesnât come with locks and mine has several waspsâ nests inside, but you can access the unit with your car. Customer service is also good.
Aug 01, 2016
I was able to get all I needed in the space
Jul 28, 2016
excellent customer service
Good location form campus. Clean
Jul 28, 2016
Office staff is nice. Seems like a good storage place.
The place was pretty clean. A few cobwebs but not too bad. Check out the doors on the unit before you book. Some units have really small doors for a large space.
Jul 22, 2016
Like it because it has monthly contracts, but expensive because of that.
A few mishaps after reserving the unit, wrong code then unit that was given to us was locked, so had to run back for another one, but all was resolved. Prorated rates should be applied, for half months, as it makes it difficult for college students.
Jul 20, 2016
The best, very informative
Hands down the best service ever.
Jun 15, 2016
Very helpful staff. Quick move in process.
May 07, 2016
Rent went up
I shopped around for the least expensive storage and then was required to pay an additional $10 a month for insurance. Earlier this year the rent and insurance increased separately and i now pay almost twice what i originally intended to pay. Everything else was fine.
Apr 25, 2016
Overall a decent place, I would recommend.
Apr 20, 2016
The people there were very polite. I'm big on customer service and this place gets a A+ from me.
Mar 30, 2016
Storage King USA - Tallahassee - 942 Capital Circle SW 942 Capital Circle
Never felt uneasy going to my Unit. Ease of access could not have been better! The layout of levels insured NO PUDDING OR Water damage to the units! This really impressed me!
The staff were really, very caring, helpful and did EVER PAPERWORK RIGHT THE FIRST TIME! EVER TIME, I never had to worry about a price change, with my Unit. I wish all my other "IN LIFE" DEALINGS with any public property intities were so carefree! THANK YOU STORAGE KING! Moving back from Gainesville to Tally in the next few weeks. I look forward to seeing Ya'll!
Mar 27, 2016
The process of reserving and paying for the unit is simple and quick. The lot is nice and easy to get to.
Mar 25, 2016
good overall, efficient and priced well
Mar 17, 2016
Nice storage unit for a nice price.
I found this storage unit to be just what I needed at a good price. It is easy to enter and leave the secure area.
Feb 27, 2016
Great option for reserving a storage unit. Super easy and affordable.
The office staff was very friendly and very helpful. This place is clean and affordable and it was very easy to reserve a unit online and also with the use of a moving truck and you get so many miles free. Not bad at all.
Feb 24, 2016
Reservation was easy and I love how they have a truck for free to use
Affordable and Friendly. I moved my stuff in without any problems. I live out of town now and I feel comfortable with leaving my stuff their in storage with their awesome security features.
Feb 09, 2016
great customer service
I had issues with moving company being late. They worked with me to ensure I had access to finish the job that day. Paperwork was quick and easy.
Feb 07, 2016
Great option for reserving a storage unit. Super easy and affordable.
The staff was very helpful and the pricing affordable. Overall my move in experience was pleasant and simple.
Jan 31, 2016
comvient location and frendly staff
Easy to deal with and work with my request very easily. Friendly, knowledegable, courtions staff who made the process quick.
Jan 23, 2016
Spare gave me a great rate.
The Storage King is Awesome! Very clean and great customer service.
Jan 21, 2016
Nov 10, 2015
Aug 22, 2015
Great for college students
In and out easy as can be. Best offers, low prices, great service!
Jul 31, 2015
The customer service was great, when I walked into the office I was immediately helped by one of the ladies there. They had me signed and in my new unit within 10 minutes, it was a breeze. The security is very good as well, there isn't a gate which was an issue at first but they have plenty of cameras, so I have no worries about my belongings.
Jul 28, 2015
The lady who attended us could have been nicer and more welcoming. There was an open pack of cigarettes on the counter and the office smelled of smoke. The storage unit itself was a bit dirty as well. Also, the price was a bit high.
Jul 27, 2015
Fast, easy, to the point. No hidden fees no trouble. Affordable and reasonable for college students
Jul 24, 2015
Great staff and great facility
The staff at Storage King were super friendly and extremely nice. The facility was very quiet and also very clean. I had an outside storage unit and I often went to my unit at night and I always felt safe when I wad there even at night. Storage King is a great place and I woulf recommend them to anybody.
Jul 02, 2015
great prices, only negative is that they rarely answer their phone.
Great prices and they offer a truck to help you move, free of charge.
Jun 28, 2015
It is a nice clean facility with great customer service
Jun 26, 2015
It was cheap, came with a free truck, and easy paper work!!!
Im so glad I chose storage king! It was cheap, it came with a free truck, the paper work was fast and I got a 25$ amazon rebate for using sparefoot to book it! Great deal! I recommend them to everyone one!!!
Jun 23, 2015
It was just what I needed. Thanks
May 16, 2015
The place was very clean and it was easy to get my reservation set up. The price is awesome as well although it is far but I worth it.
May 14, 2015
This facility had great service!
May 11, 2015
Very Good Experience
very good experience I would definitely go back again excellent customer service.
May 04, 2015
It was good service, nice and quick process.
It was overall a good experience, the front desk was nice. The storage was rather clean and not difficult at all to find. The road is a bit tricky you can get lost though. But it was a rather fast process they also offer a free truck to help carry your luggage over to the storage place if you request it.
Feb 16, 2015
Process was extremely easy!
The staff upon arrival was courteous and quite hilarious. Prices were excellent and the unit was clean. What more can be asked for!?
Feb 12, 2015
Paperwork was fast and the staff was friendly
Jan 14, 2015
It was great!
The man in black.
Jan 01, 2015
So far, the experience has been good.
I did not have time to do serious research on other storage facilities. Therefore, so far I am giving the facility a thumbs up. The pricing could be better but my moving situation forced me to be okay with it. I would give a perfect score on a facility with the same or cheaper pricing but with extreme security measures, air-conditioning, free insurance coverage or cheaper that covers bugs and rodents as well.
Dec 27, 2014
Nov 13, 2014
Customer service was awesome very friendly they assisted us everyway possible they were the best I would surely recommend this storage to everybody that's looking for a storage keep up the good work.#Awesome Place
Nov 04, 2014
Everyone was very helpful. Very satisfied with unit & service. We have already recommended you all to some friends that are moving. Thanks for your help.
Nov 02, 2014
Oct 06, 2014
Aug 28, 2014
It was a quick move in. My unit was clear of debri and a light was provided in unit for night moving, so it was actually 24 hour access. Good job!
Aug 07, 2014
somewhat far from FSU
Aug 05, 2014
My experience was overall awesome the staff were very nice and the storage units are like none other
Aug 03, 2014
I got treated like boo boo
Aug 03, 2014
the unit I moved into was damaged - it looks like a fairly rundown facility.
Jul 23, 2014
Jul 18, 2014
Jul 17, 2014
Jul 17, 2014
Jul 17, 2014
Jul 15, 2014
Jul 02, 2014
Easy to book. Student discount included is nice. I think the passcode to unlock the door to the climate control room is too easy. I also paid for climate control to avoid roaches and I saw a roach on the wall next to my space. There is no ceiling to each individual space. I am worried my belongings will be roach infested when I pick them up.
Jun 28, 2014
CHECKING IN WAS SIMPLE AND PAINLESS
STAFF WAS VERY NICE, ANSWERED ALL QUESTIONS THAT WERE ASKED. WHILE WAITING FOR THE PAPERWORK TO BE DONE WE WERE CHATTING, LAUGHING ETC ABOUT LIFE.
Jun 17, 2014
Excellent service . . . Woman that took care of us was amazing. Made the process very simple and stress free.
Jun 01, 2014
Long story short....could not have been better service !!!
All I can say Is thanks so much to the lady that helped us...
May 28, 2014
Great value, friendly and efficient customer service
May 25, 2014
Good rates...Good semmer deal...just what I needed
Staff was very polite and we had good time talking about Tallahassee life in general
May 24, 2014
May 22, 2014
Great value, awesome cutomer service
This facility has the best value in town! The staff was very helpful and friendly. We completed the rental paperwork in less than ten minutes. I would recommended going to storage king first when looking for storage space.
May 17, 2014
May 13, 2014
Affordable and GREAT Customer Service
The price for the entire summer of storeage is very afforable. Had I gone with the options given by the school I would have paid twice as much. Customer service was amazing. The entire process after arriving only took about 5 mins. This was the easiest process ever!
May 12, 2014
May 09, 2014
Great service from Nancy
I had reserved the unit about a month before which was very convenient. Because of road construction and it being the first time I had gone to the storage facility I went in on the back side of the facility. It was 5PM and the day I was scheduled to move in and it appeared that the facilities office was already closed. When I got back to my hotel I called to leave a message and Nancy answered the phone. It was 5 minutes before their actual closing time of 6PM for the office. She cheerfully said go ahead and come back we will wait for you. I didn't arrive until around 6:15PM and they were glad to see me and helpful even though they had had to wait on me. The 24 hour access unit that we moved into was sparkling clean and just right to hold my students dorm room items tip the fall!
May 06, 2014
Affordable and quick, but flawed
What I liked most about this storage facility was the price. It was well within budget, with a special one month half off deal, and a $20 rebate from the company that I used to find them. However, it was advertised everywhere online that the specific StorageKing site I wanted to use had a free truck service, but they did not. They had Penske trucks on site that one could pay to rent for three hours, but that would also take away the half off of one month's rent deal. I decided not to rent a truck at all because of this. Thankfully, the apartment I was moving stuff from was very close by, or else I would be really upset with the few extra trips we had to take in my car to move my things. Aside from that, the paperwork was super quick and it was really easy to move my stuff in. Plus, I was surprised by how large a 5x10 unit really is.
May 05, 2014
Associates very helpful when filling out paperwork and renting truck, not was clean and of good size, I would recommend this facility to others
Apr 28, 2014
The facility was nice and the people are very friendly
Apr 01, 2014
The manager of the facility shook my hand took me on a tour and explained all of the fees and monthly cost. Then she asked me where I heard about Storage King. I gave her the name of the website and she gave me an unexpected discount. The customer service was excellent and very informative. I've already recommend that particular facility to four people.
Feb 04, 2014
I called 2 days before I wanted to move-in and it was no problem. The office staff was very friendly and helpful, especially since I had never used storage before.