Oct 07, 2019
Awesome customer service!
Very clean and easy access to facility. People were very helpful.
Jun 10, 2019
Staff is very professional
I would definitely use this facility for the next time I need a storage.
Feb 28, 2019
Needed storage for a large amount of household furniture . This place was perfect!
Sep 25, 2017
Very helpful staff.
Very helpful customer service, got what I need.
May 19, 2016
Curtious, clean, and helpful!
Glad I found this place! I know my items are safe!
Aug 31, 2015
Customer service was top notch
The lady that helped me was accommodating and efficient. She made sure I got what I needed, even though it was close to closing time. I wish the prices were a bit cheaper. I saw a few in the area for around $ 20 cheaper, but unfortunately was under a time constraint and those were closed earlier on Sundays.
Aug 11, 2015
Great customer service
Arrived on time for my appointment. Store manager had everything ready gor me. Saw the unit, the unit was very clean as well as the facility. Very friendly store manager. Gave my don some bubbles which he loved. I recieved two key chains with my unit number on it, I really liked that!
Jun 05, 2015
May 03, 2015
i loved everything about this place from the location to the peaple. And the updates from Sparefoot on my phone were amazing
The People were nice, polite and friendly.
The facility was clean and accessible.
Apr 09, 2015
The people were nice and friendly. I had a very pleasant experience.
Mar 28, 2015
Seems to be a well-run storage facility, that had some thought put into the design and layout. I especially like that I can pull in out of the elements to load / unload. There are only two carts, perhaps there could be a third or fourth, as there are times when both are in use. The hours are decent, however it would be nice if it were a 24 hour facility or open to at least midnight?
Jan 23, 2015
Apart on having to wait almost an hour before I had to ask if I could rent a unit. For some reason they thought I was with the customer they were working with. Although the customer was taken to see the unit and I never interacted with the customer they thought I was with that customer??
I was standing at the counter and even sat down in in the waiting area waiting to be taken care of when another customer came in and was taken care right away.
At that point I was ready to leave.
That's when I asked can I rent a unit and told them I even had an appointment for 3:00. Lucky for U-Stor-It I live in a subdivision across the street and would be easy to access my unit. Other wise I would have just walked out! So it left a bad taste in my mouth, it's a great place to store your goods but they have to work on customer service.
Dec 11, 2014
Everything worked fine, no issues
Nov 10, 2014
Love the dock area
The facility is very nice. I really like the fact that there is a indoor dock area to load and unload. Makes life a lot easier, when the weather isn't cooperating.
Nov 07, 2014
I love this place.
Price, place, attention for everything you want or need to use.
Oct 25, 2014
We have rented from other storage companies in the past. This is the best experience and nicest unit.
Sep 09, 2014
Sue was great!
Very clean, easy to get to and Sue goes out of her way to welcome you
Sep 01, 2014
Aug 02, 2014
Sue was incredibly and kind. She was amazing and answered all of my questions, she helped me and she was helpful.
Jul 25, 2014
great for car storage
I do alot of classic car shows and need to keep my cars in storage in between shows. I was able to get a great unit that is easy to get in and out of with my car. There are security cameras everywhere and gate system to keep my cars safe. I tell my other car buddies to get in and get a unit before the snow starts to fly and they run out at UStorIt. I live in Streamwood and needed to be able to get to storage easy and this place fits the bill!
Jul 25, 2014
Safe and Clean units
The storage units are clean and the facility has lots of cameras and fences. Even the office is nice smelling and clean. I have no problems telling everyone I know to rent here at Ustorit. They helped to get me a really great deal on a unit and it's worked out really well for me.
Jul 25, 2014
New storage units
I was looking for a big storage unit near my home in Streamwood and found this new gem! I found them when I was going to McDonalds and this was right next door. The office is bright and clean with managers there are friendly. The units are huge, tall and clean. I felt really secure here and tell all my neighbors to go here if they need storage to.
Jun 20, 2014
Sue was so helpful and extremely nice. If I could go higher than 5 and give this place a 10 I would.
May 27, 2014
Great Space, Great Service, Great Price!
Newer storage unit. The 5x5 unit was a lot more spacious than I imagined. Sue was so pleasant and a great help to me and my husband.
May 27, 2014
Jan 20, 2014