Apr 08, 2018
Conveniently locate near beltway. Work trucks using facility for parking are way in back of property so they are not seen. There was no nasty trash blowing around like most places I visited. Friendly staff which is a releif.
Aug 29, 2017
clean, professional, secure, friendly
The staff here are friendly. The storage unit was clean and in good condition upon move-in. Facility seems secure. Great location. Lots of options and choices as far as units. The price per month is comparable if not a bit better through Spare Foot for storage. Would definitely recommend to a friend.
Jul 17, 2017
Great facility: secure, trustworthy, competive pricing, great staff
Great experience. I would absolutely recommend the storage facility to everyone. Competitive pricing, great staff, they have my complete trust and confidence. The move-in process was smooth, and efficient
Jul 07, 2017
Clean and Reasonable prices
Prices are great and the facility is exceptionally clean and nice. Customer service was exceptional.
Jul 05, 2017
Wonderful Facilities with exceptional prices
The facility is exceptionally clean. The customer service and prices are exceptional.
Joe was wonderful.
Jun 25, 2017
This facility is top rate. Clean, organized (they actually have maps on the wall to help you find your storage unit), and a great value. Plus, plenty of carts! Their customer service is wonderful -- both on the phone and when you arrive. Mark was super helpful. It's a great value!
Jun 03, 2017
Professional and clean.
They are very professional, and I loved the one month free deal. The storage units are clean and secure. It's also in a great location.
May 26, 2017
The place is out of the way, but it's inexpensive, has polite customer service, and is clean.
May 22, 2017
The manager was really helpful and didn't waist any of my time
The manager was really nice and had me in and out quickly.
Aug 01, 2016
Awesome customer service
Went above and beyond when my movers accidentally put all of my stuff in the wrong storage unit!
Jul 24, 2016
Great Customer Service
Friendly, good customer service. Clean facility, well-lighted in the evening. Cost efficient for big (10' x 15' or larger) bins as compared to other places in the DC Meto area. I was looking to avoid Public Storage bc. of problems with their bin doors closing, cost, etc. Backlick is local, and not one of the "Big Box" guys!
May 01, 2016
Quick and easy
Easy paperwork and friendly staff that helped with directions.
Apr 28, 2016
Easy to find, moderately priced, clean.
I had a positive experience at this facility.
Apr 02, 2016
Gentlemen in the office were friendly and polite. Everything went well and they walked me around to show me how everything worked.
janice Mt Pleasant
Mar 30, 2016
This is a well-cared for facility; clean, secure and with a courteous, professional staff.
Mar 02, 2016
Mar 02, 2016
Extremely easy and pleasant.
Feb 19, 2016
Very friendly, professional service.
I showed up in a snowstorm, the facility manager Mark stopped clearing snow and helped me get the rental done. I was in & out of the office in 20 minutes, it took that long because he answered other walk-in customer's questions.
Oct 15, 2015
Aug 15, 2015
As good as it was (or better) 12 years ago!
My wife and I rented 2 units from this place 12 years ago. We got the first one when we first got married and couldn't fit all of our stuff into her 2-bedroom condo, then we got the second one when her parents died 1 year later and we inherited lots of things from the estate. We remembered them as being very clean, very helpful, and very competitive pricing. Since then, we moved to Maryland and back. When we were in the market to move back to Arlington, we quickly found a PublicStorage unit just outside of Arlington that could handle our stuff for a de-cluttering to show our MD house. It was dirty and run-down. When we finally went to downsize our unit this summer, the PS manager couldn't offer us anything competitive and point blank told us we might want to look elsewhere. So we went back to Backlick, and we couldn't be happier. The place looks just as nice and well-kept as it was 12 years ago, the check-in service was great, and the rate was one of the best we could ask for in terms of proximity and size! And they have great after hours service when the office is closed. SO happy to be back here.
Jul 30, 2015
Great storage facility, will use again.
I used this facility for 4 moths while I was over seas. The staff was helpful and friendly. The facility was climate controlled and clean. The pricing was very competitive. I have already suggested this facility to a couple friends to use. I will definitely use this facility again.
Jun 29, 2015
Efficient and friendly. Only negative was it wasn't clear you'd have to pay for a lock during the reservation process so it was kind of an annoying surprise charge.
May 31, 2015
High-quality, safe and friendly place to store your stuff
This is my second time using Backlick Storage and it's one of the best facilities I've worked with. And I have rented a lot of units over the years! It is always clean, safe, well-run and the pricing is reasonable. I would definitely recommend it to others for their storage needs.
May 18, 2015
clean, friendly, no nonsense. good deal.
It's clean. There was no nonsense. The lady was nice; she was very straightforward. There is some security of the premises.
Sep 09, 2014
Friendly and Professional
Easy to move in and out. Easy secure access. Very professional employees and management. Overall, a good experience.
Sep 04, 2014
Aug 12, 2014
Fabulous Customer Service
All the employees we met were great! and the place is very clean and secure.
Load in was easy. And they have a loaner van which made it so much easier to organize our day. I highly recommend this location.
Aug 05, 2014
Jun 13, 2014
I rented the Unit via internet and when I got to the self storage office, 1 week later, everyone was friendly in the office and helped with the paperwork. it was a painless process. the facility has plenty of video cameras and is clean. And, the cady's were all by the elevator, no hunting for a cady!! Woohoo!
Jun 02, 2014
Excellent. Very easy move-in and great monthly rate. Easy cancellation terms prior to move-out
Jun 11, 2013
Nov 27, 2012
Very smooth. Warm greeting, great answers, tremendous service. What more could you ask for?
Aug 21, 2012