Sep 15, 2019
Very nice staff
Easy to get a hold of and get into the unit same day
Sep 05, 2019
The staff were awesome. Clean units. Reasonable Price
Jul 20, 2018
Great business. Clean and the lady was very nice. Would recommend it
Sep 21, 2017
East access Storage
Next Door storage units are easy to get to the large garage door units. There is enough space for a car or truck to go between the buildings. It is paved right up to the door (no gravel to run your dolly over). The price is quite reasonabe and lower than many others in the Quad Cities. Sometimes the office is "open" but no one is there, although they often post a sign that they will be back. The sign just doesn't tell you WHEN they'll return so you don't know if you should wait around or come back later. The kiosk to register or pay doesn't always work. The inside of my unit had a 12" wide trough running all around the inside walls so the floor was not flat and boxes sat rather tipped towards the walls.
Sep 15, 2017
Convenient to bus line, paved up to garage door, priced right
Next Door Storage at Silvis, IL is convenient to the bus line, paved up to the edge of the storage unit (no gravel), priced a bit lower than other Next Door Storage location on Colona Road and hwy 92. Online ad, phone conversation, and business card state somewhat misleadingly that a free truck is included, but when I asked about it, there was a limit of $20 towards a moving truck with receipt. They did not reimburse the full moving truck amount, nor did they have free trucks for our use. Some units like ours have no handle to help lift the garage door, only a rope making it more difficult to start lifting the door on a big unit 10x20 like ours. Garage door needed lubricating, too. Surprised by depressed trough all around the inside of the unit, making it more difficult to stack boxes or furniture so it wouldn't tip towards the walls.
Oct 31, 2016
The varietiy in unit size makes it easy to find the right unit
Jul 27, 2016
The staff was very helpful and even helping us save some money, great customer service! She was really sweet and nice.
Jun 29, 2016
Best storage facility in the Quad Cities!
I needed short term storage for my daughter who attends Augustana College. I have rented from a number of facilities in both the Quad Cities as well as the Chicagoland area and I have to say this is THE most friendly, most up-front and most straight-forward rental facility I have EVER experienced! No surprises (except for a GOOD surprise opportunity to pre-pay at a lower rate than I was quoted!). I would HIGHLY recommend this facility in Silvis over any in the Quad City area! VERY SATISFIED! Thanks for being good, straight-forward and up-front! It sure is a "breath of fresh air" to know such a facility actually exists in today's world!
Oct 09, 2015
It's everything it's advertised to be... great customer service so far.
The space is as advertised. It has easy access and is available 24/7. No complaints so far.
May 17, 2015
Apr 26, 2015
The staff is very nice, the units are nice. Only thing that would make it better is is it had a security gate. I would recommend them.
Nov 02, 2014
Very happy with my storage unit!
The customer service women was very friendly and helpful. The unit was clean and secure. Overall my experience was very positive!
Aug 28, 2014
respectful and friendly.
The attendent on duty was very helpful, friendly. She answered all of my questions and gave me a tour of the facility. It was a very good experience for me. Thank you for helping me to find a great business to work with.
Aug 15, 2014
Pleased to have a good place to store things while trying to show our home!
Aug 14, 2014
Jul 05, 2014
Quick-easy in and out. I even got more of a special than I expected. Price was better than any other that I found. I have never used a storage facility before so my experience was more than I expected. Happy to do business with you.
Jun 20, 2014
Pretty good I can go anytime I want and no one tells me I can't and everything fits just rite
Apr 24, 2013
Good customer service.