SmartStop Self Storage - Santa Rosa

3937 Santa Rosa Avenue
Santa Rosa, CA 95407
39 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$65.00 - $179.00
Available Units: Show All
5' x 8' Unit

Drive up, Outdoor access

1st Month Rent Free


per month
No CC Required
5' x 13' Unit

Drive up, Outdoor access

1st Month Rent Free!


per month
No CC Required
5' x 14' Unit

Drive up, Outdoor access

1st Month Rent Free!


per month
No CC Required
9' x 8' Unit

Drive up, Outdoor access

1st Month Rent Free!


per month
No CC Required
9' x 19' Unit

Drive up, Outdoor access

1st Month Rent Free!


per month
No CC Required
  • Fenced and lighted
  • Video cameras on site
  • Vehicle requires insurance
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Manager lives on-site
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Vehicle must be running
  • Vehicle requires registration
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
  • 10% military discount (active-duty)
  • 10% student discount
  • 10% senior discount
4 out of 5 stars - based on 39 reviews
Customer Reviews
Christina May 22, 2020

Great storage facility!

Clean unit, courteous staff. Great price!

Recommended: Yes

Heather May 12, 2020

Great Pricing & great access

My only issue is the hours the facility is open. They should be open at 6--7a. 9:30 on a weekday is way too late.

Recommended: Yes

Benjamin Apr 16, 2020

Place is really clean people are helpful

Units were really clean the staff is really helpful payment was easy

Recommended: Yes

Cari Mar 03, 2020

Friendly people and great prices!

Friendly people , a large variety of sizes and great prices

Recommended: Yes

Michael Feb 26, 2020

Minor issue staff made right immediately

Reserved a unit that was unavailable due to computer clerical error. Staff were incredibly professional and took care of it right away and upgraded me.

Recommended: Yes

Emma Feb 01, 2020

Not impressed...

Tried to come same day I had reserved unit, it was admittedly close to closing (quarter til) lady was rude and told me to come back the next day. I was having a horrible day already and the unhelpfulness really just put me off. Place looked pretty ghetto anyway. Overall unimpressed and felt unwelcome. Probably won't try to go back. Overpriced for not even a nice facility anyway so I guess I got off lucky. Maybe other people have had a better experience but I just wasnt happy with mine.

Recommended: No

Harmony Jan 30, 2020


This is a good place to store whatever household things you got

Recommended: Yes

Alexis Jan 29, 2020

The only thing I have a downgraded for

I shouldn’t have to call to have someone to move there truck so I can get into my locker.

Recommended: Yes

Miana Jan 11, 2020

the storage unit is definitely a place i recommend to people.

The people that work there are very nice. the spaces, and prices are pretty great but the storage units are a little to expensive but great because they are cheaper then anyone else in Sonoma County.

Recommended: Yes

Zachary Dec 31, 2019

Best service

Excellent. Couldn’t be happier

Recommended: Yes

Laurie Dec 20, 2019

Impressed with the place

Very friendly and helpful employees.

Recommended: Yes

Kaitlin Dec 17, 2019

Great prices come with exceptional staff

The people working at this facility are knowledgeable, helpful, and friendly. They really go above and beyond... and I couldn’t beat the price ANYWHERE in the Bay Area!

Recommended: Yes

R.A. Quiroz Nov 20, 2019

Very helpful and up front about what to expect.

When I checked in the price was explained and the payment schedule was up front no supersizes and I was very happy with the person who checked me in, don't remember her name but told me what to expect and what was expected of me. I liked that.

Recommended: Yes

DAVID Oct 15, 2019

Hours are inconvenient

The person working was friendly and helpful And he warned me about the hours not matching with the website but it was too late to change my plans.

Recommended: Yes

veronica Sep 10, 2019

Great place

Great csr, will recommend to friends

Recommended: Yes

Harmony Sep 08, 2019

Knowledgeable friendly staff, good price

A very nice facility with a very accommodating, friendly staff. Seems safe, secure and clean

Recommended: Yes

Tasha Aug 22, 2019

Great customer service

Great customer service and nice people. Happy so far with everything

Recommended: Yes

Cheryl Aug 22, 2019

Steve and Trish, friendly, knowledgeable team

Talked with Steve on the phone. When we came in met Trish busy weed-whacking. Steve was friendly both on the phone and in person. They seemed to work as a team when Trish was back in the office. She had checked the unit we were renting and left the door up making it easier to find. Good team - friendly, knowledgeable team.

Recommended: Yes

Terra Aug 17, 2019

This is a clean, accommodating storage facility

The storage unit was clean, very reasonably priced, and the office staff was very helpful and accommodating. I highly recommend this storage facility for anyone’s moving and storing needs.

Recommended: Yes

Dana Aug 05, 2019

Great people; great experience!

You have some great people at this facility. They made us welcome and explained their process completely. We left fully convinced our stuff was safe and in good hands! Thank you for your kindness!

Recommended: Yes

Janice Jun 18, 2019

good service

good service I do not have 30 characters

Recommended: Yes

Cindy Jun 08, 2019

Will see just moved in

After im there a couple of months ill have an answer

Recommended: Yes

Brittney May 06, 2019

Price is right

Price is Right, but definitely in a rough part of town. They are upgrading security system so hopefully everything works out!

Recommended: Yes

Maurice May 06, 2019

Great and affordable

Prompt and friendly service. Unit was clean and exactly what I wanted.

Recommended: Yes

BRANDY Apr 26, 2019

Awesome Staff

Patricia the manager was amazing.. She helped me figure out which unit would work the best, showed me around and looked at units, and quickly processed my rental.. GREAT STAFF

Recommended: Yes

Amberlynn Apr 24, 2019

Good enough

They are under staffed but place is clean and staff are nice

Recommended: Yes

BRANDY Apr 24, 2019

Awesome customer service

Patrica the Manager is awesome-- She showed me several units - until we figured out which would work for my needs.

Recommended: Yes

Thomas Ansbach Apr 21, 2019

Affordable Accessible Conveniently located

Friendly knowledgeable staff, great price

Recommended: Yes

Robert Yocom Mar 15, 2019

Unit has wall issues (particle board ?)

Mgr is awesome and straightforward. Some of the units outside roll up doors are falling off, majorly dented it’s not a good look to show off secure safe business.

Recommended: No

Mary Mar 06, 2019

Friendly and accessible

Friendly staff, clean units. Easy access.

Recommended: Yes

Gerri Mar 02, 2019

Jus trynna get by

Hopefully i win a gof card soon

Recommended: Yes

Jeanne Feb 19, 2019

Best price I found for this size space!

The orice was very good compared to other storage facilities. My unit is a good size. and easy to get to. The person I worked with, Kayli, couldn't have been nicer or more knowledgeable. She was very personable and friendly. I enjoyed working with her very much.

Recommended: Yes

Joseph Feb 18, 2019

In progress

Slowly getting better.

Recommended: Yes

Wayne Feb 10, 2019

Smooth transaction.

Priced right, Size was right. Office help was super.

Recommended: Yes

Jonathan Nov 14, 2018

Good customer service, facility needed sweeping

I reserved a unit online and the reservation went smoothly the day I arrived. I was greeted at the front desk and I had access to my unit in less than 20 minutes. The unit was mostly clean but I found leaves, dirt and an old cigarette on the floor which I had to sweep out myself before I moved my stuff in. Overall my experience wasn't bad and I would recommend the facility

Recommended: Yes

Phillip Nov 06, 2018

Perfect place to store all your needs.

Clean respectful and very accommodating. Best price in Santa Rosa trust me I looked around. Very happy with everything. If you're looking for a storage unit this is the place.

Recommended: Yes

Gregory Oct 21, 2018

The best

Love the service. Polite. Courteous

Recommended: Yes

Heidi Sep 25, 2018

All storage is too expensive in Sonoma county. Ben is great though!

Thank goodness for Sparefoot for putting a dent in the expense. And, thank you ExtraSpace for having the good sense to hire Ben.

Recommended: Yes

SHEILA Sep 05, 2018

Shelly was awesome assistance there for me in crunch time of need!!!

Shelly made sure she and I were in connection, for my security. She sensed w her intuition my stress level. On move day I let her know we were leaving home to arrive. Her demeanor was both welcoming and professional. The office paperwork was smooth and she made sure I understood. With patience she slowly explained details knowing I was already overloaded. Made sure the gate code worked (however at the time of departure it didn’t!!! Was extremely lucky there was one more (kind) person there who let us out). So far I’m very pleased w my service, the cleanliness, and the ease in transition. Oh and right off the highway location helps! The only glitch (a very big one) was the gate code... Thank you.

Recommended: Yes