May 28, 2019
Storage Solutions rocks!
Angie and Katherine were super helpful. Everything was in order and I feel my stuff is safe.
Jul 20, 2018
Staff always greets me with a smile. They go the extra mile to assist customers and renters. Everything is always explained thuroughly. The staff makes sure that the customer is on full understanding as too what is going on, what is expected from the renter and the staff. They are extra friendly and helpful. They definitely help reduce stress in a chaotic situation. If you are an unstairs renter and you are trying to lose weight or get in shape this place is perfect, especially in the summer months. You get exercise going up and down stairs,. Weight and staminab endurance workouts pulling or pusinging your items to and from storage and during summer afternoons you can enjoy sweating the weight away in the natural sauna. It's almost like a spa day with the invigorating pore cleansing heat and cool treatment. You get more than you would expect with what you pay
Jul 10, 2018
Extra nice employees.
Extra helpful staff. Explained everything in detail and where it could easily be understood.customer service was excellent. Staff is very friendly
Jun 19, 2017
Easy access, secured facility and friendly staff
The staff is very helpful and friendly. Move in was very smooth. Highly recommend!
Apr 15, 2017
Great clean space
Crystal was very helpful. Going out of her way to help.
Apr 14, 2017
Great clean space
So I had to do the recervation online due to the lady that i spoke to first from storage gave me a better deal that was provided online also. But once their another lady current do the promotion. But once their I got the promotion online and after all they did comply. So my bottom line, I guess Is check online and hope that they'll comply. Other then that. Is seams clean and safe for the price.
Mar 13, 2017
generally pretty good
Staff is generally really friendly. Generally, fairly safe, though there seem to be a few unstable individuals that are occasionally present. I personally haven't had any bad run ins with any of the patrons.
Jan 26, 2017
The place is super clean and very nice! The staff was very informative about everything that goes on there and how everything works
Jan 08, 2017
easy and secure
It was hassle free and easy to sign up and pay.
Jul 28, 2016
Jessica was very helpful, the place was clean and I feel very comfortable having my stuffs stored there.
Jul 25, 2016
Great customer service. Consultant was able to answer all questions.
Nice place. Safe environment. Sensible rules and regulations. Attentive staff.
Jul 08, 2016
I moved out 2 days after moving in. They take your money and don't even give a partial refund. They have cockroaches so big if you had a paddle you could ride it down the river. But worse than even that, is the fact that your ceiling on your storage is just heavy steel gauge wire. This allows all the dust from the actual ceiling to fall onto your belongings. Not a real deal. Also it's difficult to store using a slow lift to the second floor. It's a small capacity and you have to load all your belongings on to this lift press the button let you things go to the second floor while you walk up to the second floor unload the lift and then take your things down to your storage unit. No, I don't recommend this place .
Jul 04, 2016
Found me the best price at the best location
Great service!! Friendly, prompt and the price was the best around !
Jun 12, 2016
Easy access and clean units.
I wound recommend this place, nice quiet street
May 23, 2016
Great customer service
Very clean facility. Great customer service.
May 22, 2016
Fast and Easy!
Registration was easy, and service was great!
May 21, 2016
Good value clean
Good value clean.nice staff. Horrible elevators
Mar 28, 2016
Best place I have rented at. Very Happy
Chris called me immediately and was willing to stay late to rrent the unit to me. Very professional, quick process and I love how secure the unit is. The indoor warehouse is gteat! Great price, everything was upfront, no hidden fees or suprises. I am very happy and will recommend you to others.
Mar 21, 2016
Great customer service
Chris was great! He was accommodating and flexible. The only downfall is that they do not have an elevator and the spacing in the hallway is not very big.
Feb 25, 2016
Very polite and helpful staff. Storage space was exactly what I needed.
Feb 21, 2016
Very good so I was happy with there services
Jan 22, 2016
Fantastic customer service from (I believe her name was) Tabitha.
Excellent customer service, and the whole experience was a breeze. Facilities are clean and well kept.
Jan 21, 2016
That representative that helped me was more than helpful and so was her coworker they found me the best deal and worked with me on pricing To fit my tight budget
Dec 12, 2015
Very cleaning lots of light
great place....NOT creepy and dirt. The staff people are helpful
Dec 08, 2015
The staff there was very professional. First good impression when you walk through the office door. Easy access to your storage unit even on the second floor. As a woman I can even go there at night and feel safe
Sep 23, 2015
Hassle free and an easy smooth move into my storage unit. The staff was helpful and truly had my best interest in mind through the entire process, like picking a unit with the best location that would make it easy for me to move in and making the paper work as painless and quick as possible. Only downside was the trash pile outside the main door scattered around an overflowing dumpster. Also there was no place for me to through my own trash away so i had to haul it out. At these prices this company should be able to afford an extra dumpster or have the one that is there emptied more offten. But the facility in all is really kept in a clean and organized state and the stsff is great and wili make your move as easy as they can. A great place to store anything you might need a little extra space for.
Aug 30, 2015
Convenient and close
This facility was easy to get to. Kyle made the process smooth and safe!
Aug 17, 2015
Secure and Cheap
Lots of homeless store their stuff here, because of that the security is pretty high. No access after 7 though (despite the Sparefoot ad)
Aug 05, 2015
drive up indoor access is awesome unless your upstairs
Aug 03, 2015
Great facility if your on the first floor, not so great upstairs, elevator is not close to the unit.
Aug 02, 2015
Great place to store things!
Had to move things out in a short amount of time and had to place our things in a storage unit.. I had to change from a 5x5 to a 5x10 unit,staff was very informative and helpful with all of this! Thank you!
Jul 28, 2015
great place to store except for
The only problem we had was something not in control of the storage place. The few colorful characters that spoil it overshadow this place. 1st floor storage was easy to access, the hand trucks and carts are nice to use. The customer service is excellent!
Jul 24, 2015
Prime Location with a Good Price
Storage solutions offers a good locations with good pricing. They are located indoors which offers great protection of the elements and a nice clean storage facility which can only be accessed by storage renters. This facility is one of the best in San Jose and is unrivaled in customer service.
Jul 23, 2015
Perfect Spot with great Customer Service!
I was looking for a storage unit when I had to move suddenly. I was trying to find a good amount of space for a decent price when I found this place. Definitely within my price range! I was shown my storage and was fully checked out in less than 15 minutes. Definitely recommending this place to a friend!
Jul 19, 2015
Finding best storage solution is being safe"
The solution was a problem, until I found the storage solution in downtown San Jose. Some great security explained a good things about no worry.
Jul 15, 2015
Very easy to rent out
Employee was helpful and helped me quickly cause I was on a time frame.
Jul 12, 2015
Very easy and helpful
I thought signing up would be a lot of hoopla but the employee helped me get set up very quickly cause I was on a time frame. The facility is easy to navigate and clean
Jul 08, 2015
Secure and clean
Staff was helpful and friendly
Jul 07, 2015
Jul 04, 2015
Good clean place
Jul 02, 2015
Good staff, great prices
This facility is significantly cheaper than competitors, the staff is very helpful, and overall it's clean and tidy.
It's definitely a little different than other places though - rather than elevators, they currently have forklifts for moving your possessions to the second floor (though the staff said elevators would be done next week, and someone did appear to be working on an installation).
In addition, there seems to be a large transient population there during the day, most of whom are happy to leave you alone and be left alone.
Overall, a decent place for the price.
Jul 02, 2015
The Solution to my storing needs
Management is always helpful. The facility is secure. The gate hours are great!
Jun 23, 2015
Storage near downtown
Great location with friendly staff!
Jun 21, 2015
I like the fact that the facility is indoor. But the only issue is second floor has to be traveling up a flight of stairs. The price is ok but like other storage there is a fee that cost almost double for the first initial payment. At least the facility is clean and the service is great, so if u ask, yeah I would recommend other to this storage.
Jun 14, 2015
Front desk guy was helpful, friendly and quick.
The place was clean. Had a lift to the second floor, where my unit was, which proved be very handy and easy to use. Easy to find and get in and out of.
Jun 04, 2015
Easy, fast, and convenient.
Jun 04, 2015
Luis was extremely helpful. I'm a woman who 's 60+ and he made me see what was best and safest for me as a move in. Thanks
Jun 01, 2015
only bad thing is its not 24 hour access
Facility was clean. The manager offers discounts to students and was very helpful and straightforward
May 28, 2015
For a moving facility we were really pleased!
Apr 30, 2015
I like the central location. Kyle was awesome and answered all of my questions! Can't wait to see the upgrades you guys will be doing to the space.
Apr 27, 2015
Poor management and poor service.
Move-in was very stressful and this company did not have the unit readily available for move-in. When I went to the office to get it situated nobody was there and others that were already at the site stated they had been waiting hours before me for someone to come in. Keep in mind this is during business hours. Other than that the unit was not cleaned out when it was finally 'ready' and management couldn't care less. If you would like your stuff in better care, try looking elsewhere.
Apr 19, 2015
The person who helped me was outstanding and accommodating. When I get good customer service I feel more secure about my decision which goes a long way.
Apr 15, 2015
Not too much security at all. No real elevator and had a tweaker ride a bike around inside
Apr 13, 2015
Secure, affordable, clean, friendly staff
The price break is due to the location (tucked in an industrial area by train tracks behind arena).
Complex is clean and secure. Units are clean and easy to access. Staff is friendly.
Apr 02, 2015
Great customer service!
I like this location for a great customer service for a decent price.
Was easy to move my boxes even on the second floor.
Mar 26, 2015
Kyle, the property manager, was very helpful and provided good tips on savings. The process of getting the unit was really easy and painless.
Mar 22, 2015
Mar 11, 2015
I love the place and clean and. Safe area i defiantly recommend these. Place. To all the people. In san jose and why not the whole bay area I LOVE IT!
Mar 06, 2015
Mar 01, 2015
Best deal out there, friendly folks at the entrance, clean, safe.
I got a call from Kyle at the facility within 30 minutes after reserving our unit. When we got there, Kyle was helpful, friendly, thorough with the contract and had an answer for every question. Plus the lift was fun to use.! Overall great experience!
Feb 26, 2015
Feb 09, 2015
Rent Storage unit
He went up and beyond his call of duty too make sure that I was settled into my storage unit. You have a very responsible young man that know's the way to treat customers.
Jan 26, 2015
Kyle was the best. I had the best services thanks.
Jan 13, 2015
Luis Is The Star Of The Storage
I was looking for a very small storage place for a few items in transition from an old apartment, to living with my daughter. Luis was very helpful and straight to the point. Filled out the paperwork and he explained all the details. He then walked us to the unit to make sure it was big enough. Luis is a great employee. Thank you!