Self Storage 1 - San Francisco

1828 Egbert Avenue
San Francisco, CA 94124
199 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$111.00 - $569.00
Available Units: Show All
4' x 5' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

50% off 1st Month!
$144.00

$111.00

per month
No CC Required
Reserve
5' x 6' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

50% off 1st Month!
$181.00

$139.00

per month
No CC Required
Reserve
5' x 8' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

50% off 1st Month!
$217.00

$167.00

per month
No CC Required
Reserve
6' x 8' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

50% off 1st Month!
$235.00

$181.00

per month
No CC Required
Reserve
5' x 10' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

Special Unit!!! 2 Months @ 50% off!!!
$254.00

$195.00

per month
No CC Required
Reserve
7' x 8' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

Special Unit!!! 2 Months @ 50% off!!!
$268.00

$206.00

per month
No CC Required
Reserve
7' x 8' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

Special Unit!!! 2 Months @ 50% off!!! Ground Level Unit!
$268.00

$206.00

per month
No CC Required
Reserve
8' x 8' Unit

10 ft ceiling, Roll up door, Floor 3, Interior

Special Unit!!! 2 Months @ 50% off!!!
$282.00

$217.00

per month
No CC Required
Reserve
7' x 10' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

Special Unit!!! 2 Months @ 50% off!!!
$296.00

$228.00

per month
No CC Required
Reserve
6' x 12' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

Special Unit!!! 2 Months @ 50% off!!!
$304.00

$234.00

per month
No CC Required
Reserve
8' x 10' Unit

10 ft ceiling, Roll up door, Floor 3, Interior

Super Special Unit!!! 3 Months @ 50% off!!!
$311.00

$239.00

per month
No CC Required
Reserve
9' x 10' Unit

Covered, 10 ft ceiling, Roll up door, Floor 2, Interior

Special Unit!!! 2 Months @ 50% off!!!
$325.00

$250.00

per month
No CC Required
Reserve
8' x 12' Unit

Covered, 10 ft ceiling, Roll up door, Floor 3, Interior

Super Special Unit!!! 3 Months @ 50% off!!!
$333.00

$256.00

per month
No CC Required
Reserve
8' x 12' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

Super Special Unit!!! 3 Months @ 50% off!!! Ground Level Unit!
$333.00

$256.00

per month
No CC Required
Reserve
10' x 10' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

50% off 1st Month! Ground Level Unit!
$339.00

$261.00

per month
No CC Required
Reserve
9' x 12' Unit

10 ft ceiling, Roll up door, Floor 2, Interior

50% off 1st Month!
$354.00

$272.00

per month
No CC Required
Reserve
14' x 8' Unit

10 ft ceiling, Roll up door, Floor 2, Interior

50% off 1st Month! 2 Door Unit!
$368.00

$283.00

per month
No CC Required
Reserve
10' x 12' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

Special Unit!!! 2 Months @ 50% off!!! Ground Level Unit!
$382.00

$294.00

per month
No CC Required
Reserve
10' x 12' Unit

10 ft ceiling, Roll up door, Floor 2, Interior

Special Unit!!! 2 Months @ 50% off!!!
$382.00

$294.00

per month
No CC Required
Reserve
12' x 12' Unit

Covered, 10 ft ceiling, Roll up door, Floor 3, Interior

50% off 1st Month!
$439.00

$335.00

per month
No CC Required
Reserve
10' x 15' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

Super Special Unit!!! 3 Months @ 50% off!!! Ground Level Unit!
$454.00

$349.00

per month
No CC Required
Reserve
10' x 15' Unit

10 ft ceiling, Roll up door, Floor 4, Interior

Super Special Unit!!! 3 Months @ 50% off!!!
$454.00

$349.00

per month
No CC Required
Reserve
12' x 15' Unit

10 ft ceiling, Roll up door, Floor 3, Interior

50% off 1st Month!
$657.00

$505.00

per month
No CC Required
Reserve
10' x 20' Unit

10 ft ceiling, Roll up door, Floor 1, Interior

50% off 1st Month! Ground Level Unit!!!
$740.00

$569.00

per month
No CC Required
Reserve
About
Welcome to Self Storage 1 of San Francisco, CA, your premiere self storage location! Our facility is clean, safe and secure! We offer a Free Move-In Truck with your storage unit rental. We also accept packages on your behalf and offer low-cost insurance. We are conveniently located just off Egbert Avenue. Our facility features several amenities including:
- Loading dock for convenient pick-up and delivery to your self storage unit
- Competitive rental rates on all self storage units
- Month-to-month self storage rental agreements for maximum flexibility
Features
  • Elevator available
  • Free use of truck ($20-mile limit)
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Handcarts available
  • Moving supplies for sale
  • Spanish speakers on staff
  • Email billing available
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, AMEX, Discover)
4.5 out of 5 stars - based on 199 reviews
Customer Reviews
Shuku Oct 29, 2019

Available on short notice, clean, easy to load and unload unit.

We were in a bind a needed storage on our way to the airport. This facility was immediately available and accomodating. Loading the unit was easy (nice parking, rolling carts, and elevators), and they had great locks we could purchase to put on our unit door.

Recommended: Yes

Linda Fadeke Richardson Oct 24, 2019

Excellent Customer Service Overall. Very neat and Well Kept Facility.

Compared to your competitors, I found this Facility to be the best in terms of Customer Service, the staff are VERY professional, Attentive and Cordial when dealing with the customers. The Facility is very clean, great location. Unfortunately it is rumored in the local press that this facility is slated to be closed someday. It's the best in town and certainly it will be a huge loss to the current and future customers when it does. For now, I will highly recommend this Self Storage facility in San Francisco. Thank you!

Recommended: Yes

Connor Oct 23, 2019

The best SF storage option

I stored my belongings with Self Storage 1 for the summer of 2019. I was super impressed with the staff's professional service, attention to detail, and great introductory pricing. The storage units are easy to access, the building felt very secure with proper lighting and ample security cameras, and I never felt pressured to continue or upsold to rent more space than I needed. If I ever need a storage unit again, I will for sure be going to Self Storage 1.

Recommended: Yes

Silva Isagolian Oct 15, 2019

Great experience, clean, friendly and convienent.

We used them for the third time in two years. Very easy, everyone is helpful. Didn't use their move-in truck, but good to know for reference. Very secure, cameras everywhere and well lit, even at 6:30 pm. Got notices that the elevator was out of order, but it didn't affect us. Employee are very helpful and courteous. Will use them again if I need.

Recommended: Yes

Laura Sep 19, 2019

Great service.

Customer service was great. Would highly recommend.

Recommended: Yes

SOCRATES Sep 14, 2019

Excellent Customer Service from the Staff

Thank you to the staff @ Self Storage 1 @ 1828 Egbert Ave, S.F. 94124 @ (415) 508-1000 I feel stress free by storing my things @ this storage facility & thank you for the Excellent Customer Service Thank you

Recommended: Yes

D. Rodriguez Sep 08, 2019

Awesome storage facility

Been a customer here many years and am extremely happy with the place and staff!

Recommended: Yes

D. Rodriguez Sep 08, 2019

Awesome place

Clean, secure, well lighted facility and the staff is very courteous and professional! Always very helpful and friendly too! Awesome storage facility! Thank you Paul, Jackie and Carmen!

Recommended: Yes

Lee Parodi Sep 07, 2019

Lee Parodi

Excellent service, prices and security

Recommended: Yes

Rene Armando Arevalo Sep 07, 2019

Happy customer

Everyting is Great except the price that goes up is the only thing I dont Like.

Recommended: Yes

Nathan Rickey Sep 04, 2019

Thank you Self Storage 1 Staff !!!!

The staff at Self Storage 1 was absolutely amazing. If you're on the fence about renting here, stop reading this now and do it. You will not be disappointed. The staff routinely went above and beyond to make sure I had anything I needed and made sure any questions I had were answered -- both while moving in AND moving out. They regularly called me to collect payment over the phone so that I did not miss deadlines or incur late fees, and were always extremely professional and courteous.

Recommended: Yes

Alisha Sep 01, 2019

Great customer service, super smooth move in experience!

I had a really great experience at Self Storage 1! I was able to reserve the free truck ahead of time, which made the move-in process really easy. The ladies at check-in were very friendly and knowledgable, and the prices are really reasonable for SF standards. There is a lot of paperwork though, so be prepared to spend 20-30 minutes checking in before you can start moving your stuff.

Recommended: Yes

Brian Wantz Aug 28, 2019

great

Customer service, location are fantastic. Good facility

Recommended: Yes

Wei-Pei Cherng Aug 01, 2019

Great customer service

Great customer service and includes a moving truck! Can't beat that deal. Have used other storage places in sf but this is my favorite.

Recommended: Yes

Pierre Aug 01, 2019

Great experience

The service was perfect, the team was on top of everything, the facility was in great condition and convenient.

Recommended: Yes

Jennifer Parks Aug 01, 2019

Excellent customer service

Very clean and well organized facility. Very impressed with them overall. Superb prices and customer experience. Definitely recommend.

Recommended: Yes

kostas Jul 01, 2019

very good support stuff

nice clean facility overall and well taken care of

Recommended: Yes

RENE ARMANDO AREVALO Jun 30, 2019

I try to bring a friend but he found a better deal somewhere else

Rent is getting spensier and spensier

Recommended: No

Dave Jun 18, 2019

Very friendly

Fantastic and very friendly customer service -- they care and they work hard to make sure you know it.

Recommended: Yes

V Jun 12, 2019

Good experience overall

It was very easy to get into the storage place and people at the front desk were nice

Recommended: Yes

Kate Price Jun 11, 2019

Great self storage in SF

I found this business using Yelp, made an online reservation for the unit size needed, and went in the next day to complete the paperwork. The facility has a gated parking lot to load and unload your vehicle, carts to help you move stuff to and fro your storage unit, and the entire facility is video monitored. The employees were very helpful and nice and I feel like my belongings are safe and I’m comfortable to go there alone.

Recommended: Yes

A.M.P Jun 11, 2019

Recommended

Great security, staff is helpful and have great customer service, the facility is really clean and well lit.

Recommended: Yes

Brendan May 28, 2019

Great customer service. The whole place is spotless. Super Secure.

Great customer service. The whole place is spotless. Super Secure.

Recommended: Yes

Dennis May 19, 2019

Nice storage

Great thing that the give refunds for unused time, if you prepay. Prepayment also locks the price. Overall, good service and reasonable pricing.

Recommended: Yes

mercedes weatherford May 17, 2019

So far the experience has been very good & staff is personable & efficient

The experience has been very good notably due to a friendly efficient staff plus the facility is maintained clean & orderly

Recommended: Yes

Krista L Petersen May 16, 2019

2nd time renting

I love this place! It's fast, efficient and easy to rent with or without a reservation. They have everything you need inside and good pricing 2 on the unit!

Recommended: Yes

Jason Chadderdon May 13, 2019

Friendly clean storage facility in SF that’s priced better than the others

This is a nice clean large storage building within the SF city limits. It’s a little out of the way for me but not too bad. The price I got for a 5x10 was lower than any other storage place around. It is a quality storage facility. The staff I worked with, Jackie, were VERY friendly and personable! Jackie made signing up to lease a storage unit a better and happy experience. Thanks!

Recommended: Yes

Kyle Mar 30, 2019

Best Storage in SF

The staff is always amazing, it's always beyond clean, they always have enough carts, even water and coffee near the front desk, clean bathrooms and a huge elevator to cut down on how many trips you have to make! This place is the best storage in the bay!

Recommended: Yes

Andrea Leon Mar 30, 2019

Storage unit rental

Excellent customer service! Overall pleasant, stress- free experience. Thank you!!

Recommended: Yes

Timothy Cochran | Daft Boy, LLC Mar 29, 2019

Greta Storage.

We used this as our storage solution for our company as we scaled. The staff was always very helpful and friendly. We only left because we outgrew this as a solution. But if we ever need storage again, we will return!

Recommended: Yes

Peter Rockwell Mar 28, 2019

Clean, secure, and well-run

I've been using Self Storage 1 for many years for personal storage and just started using them for my business. The staff are very helpful and friendly, making the rental process very easy. The facility is clean, secure, and well-lit. They have a large selection of storage unit sizes, with attractive incentives, such as the first two month's rent half off, and a nice big elevator for loading. Our movers said that they see a lot of storage facilities and Self Storage 1 is the best they've seen in San Francisco. Totally recommended.

Recommended: Yes

SOCRATES Mar 17, 2019

AWESOME! thank you for the great service...

Gracias for the awesome customer service; I appreciate the cleanliness & security of Self Storage facility.

Recommended: Yes

Jessica Mar 14, 2019

Great place

Customer service is great and storage hours are good this is the second time I have chosen this place to store my stuff

Recommended: Yes

Frederick. Reed Mar 12, 2019

Online service was. Cool

If I had to get a storage again I would go back to self storage. Great. Service. Thank. You

Recommended: Yes

Maria Feb 20, 2019

Recommend

Will come back here if I need storage again. The place is clean and the security is great!

Recommended: Yes

John Feb 16, 2019

Recommended for personal storage

Great, helpful staff. Building is always well maintained, and they send emails to advise you when there is an issue with, say, the elevator. Definitely appreciated the time I utilized the facility.

Recommended: Yes

Karen Kerner Goodman Feb 16, 2019

Great Storage Experience

All aspects of our 7 month rental of a large unit went smoothly. I will use this facility again next time I have storage needs.

Recommended: Yes

Maria Dec 30, 2018

Best Storage Facility in town

Best Storage Facility in town! They always greet you with a smile and have Great Customer Service. They were very accommodating and with that made our move that much easier. Facility has excellent security and very clean! Much deserved 5 Stars. Keep up the good work.

Recommended: Yes

Matt C Dec 20, 2018

Clean, secure and fantastic staff - Best facility I have ever used.

Paul and the team make the self storage experience seamless. We have used this wonderful facility on two separate occasions and can't be more happy with both the staff and facility. It is easy to access, exceptionally clean and secure. We recommend Self Storage 1 to all our friends.

Recommended: Yes

Kelly Davies Dec 19, 2018

Self-storage with great service

This self-storage facility was great for the 9 months that I needed it for. I had previously used another storage company years ago and initially went there but they didn’t have any open units for me. I saw this down the street and checked it out. The prices were a little higher but the customer service was way better. The clerks at the counter were always friendly and ready to assist me when I needed it. They had multiple units to choose from and they were clean and maintained. I had no trouble with mold or rodents or anything like that while my things were being stored there. They even have a truck you can use for free when you move your items in. If I ever needed to store my items again I would choose this self-storage on Egbert before looking elsewhere.

Recommended: Yes

Lauren S. Nov 08, 2018

Really great experience!

Really great experience! Thoughtful staff safe and clean location.

Recommended: Yes

Brent Albert Nov 08, 2018

superb customer service

The staff and facility are very accommodating. I have utilized the facility earlier in my time in Sf, and they remembered me this time. That speaks volumes. The paperwork, and registration was seamless, and the facility spotless.

Recommended: Yes

EDickson Nov 07, 2018

Best value and customer service for any storage space in SF.

We looked at 10 different storage spaces. Some had leaky ceilings, others were outdooor, and still others were super pricey just to be 10 minutes closer to downtown. Self Storage 1 gave us a great discount for a year and the access to the rental truck was a bonus. The facility is clean and the manager, Paul Dingledein, really cares about good customer service.

Recommended: Yes

Quentin Coppler Nov 07, 2018

Easy to use

Great place to store items, little pricey but to be expected in the bay.

Recommended: Yes

Kimberley Crenshaw Sep 27, 2018

Outstanding service

Friendly and competitive pricing

Recommended: Yes

Doris Sep 24, 2018

Excellent facility

Self Storage 1 did an excellent job storing my mother’s items. She rented a storage space from Self Storage 1 for four years. All of her items were well kept. The facility is well maintained, clean and secured. There is always a manager, Paul, onsite. And the front desk staff, Carmen, is always very helpful. I would definitely recommend to all my friends and family. Check it out for yourself!

Recommended: Yes

Ann Sep 22, 2018

Clean, safe, secure, easily accessible, great customer service!

I ordered a unit online and was thrilled that someone called me back within minutes. With our move in, we also got a free moving truck.

Recommended: Yes

Donald MacPherson Sep 16, 2018

Self Storage 1 is number 1

Yes, way to go. Reasonable rates, Very clean. Customer service is second to none!

Recommended: Yes

Silvia Sep 13, 2018

Friendly service, easy to sign up and great storage

Everyone was so friendly and very helpful; it was so easy to move in; the storage is great

Recommended: Yes

Justin Hinds Sep 13, 2018

Clean, Affordable, Great Customer Service, What more could you ask for?

Great move in deal, half price for 2 months, can't be beat. Clean and quiet facilities with top notch customer service.

Recommended: Yes

DG Sep 08, 2018

My first time using a storage place and I'm impressed!

What's not to love? Reasonable cost for the size we are renting. Clean and secure place with good parking, security cameras, security personnel, plenty of hand trucks, etc. Excellent customer service - Paul is really helpful, as is his team in SF!

Recommended: Yes

Max Trizuto (for Mom Antoinette) Sep 07, 2018

In my time of need!

Recently I lost my house to the Carr Fire in Redding... needless to say, I am not interested in staying in the Fire Zone any longer, and I needed a good storage facility near my family to store what little I have left until I regroup. Was able to quickly procure a perfect unit and secure a great new tenant promotion, at the suggestion/recommendation of a good friend who has a unit there. Thanks to the great team of people there who helped make this much easier for me in a time of difficulty!!!

Recommended: Yes

Emma Bradford Aug 27, 2018

staff were always helpful, place was always accessible and clean

staff were always helpful, place was always accessible and clean good pricing too

Recommended: Yes

Caitlin Kepple Aug 27, 2018

Clean, safe facility

I liked that this place had a locked gate and elevator access. Everyone was very accommodating and facility was always clean. Would recommend!

Recommended: Yes

susa c Jun 29, 2018

Clean, secure, excellent service

We were especially impressed with the customer service. The facility felt very safe, the unit was clean, and it was easy to move in and out.

Recommended: Yes

Kathy Jun 22, 2018

Everything is good, only the rent is overpriced

Everything is good, only the rent is overpriced

Recommended: Yes

Bob Brown Jun 22, 2018

Just what we needed at the right time for the right price

This facility was just perfect for our needs. They offered a fantastic price. The staff was very accommodating and the facility was secure and clean.

Recommended: Yes

A. O'. Jun 21, 2018

Clean, safe place with a competent staff

The only difficult issue is the continuing rise in the rent. Its not cheap, but you do get what you pay for @ this facility, ie quality.

Recommended: Yes

Jenny Liao Jun 21, 2018

Great but prices could be cheaper.

They increased prices an extra $100/month after 6 months of service.

Recommended: Yes

Andrew Kim Jun 20, 2018

Secure, clean & free rental trunk upon move in is nice.

The facility is clean and feels secure. Customer service was great. The move in trunk is large, but not too hard to drive.

Recommended: Yes

Amanda Sterner Jun 19, 2018

Friendly people but the place has some issues.

The people who work here are really really nice and it's always nice talking to them. That being said, the rent was raised twice in one year, once with only a letter in the mail as notice (when all communications are normally email). The elevator is out every other week, restricting access. The facilities are clean but inside the units is some sort of black residue that wipes off clean but is not ideal. I hope to be out of there soon and would have left sooner if time and convenience had allowed.

Recommended: Yes

Charmaine I. Jun 19, 2018

Paul & staff are awesome!! A+++ service!

Have used their facility twice now and each one is as pleasant as the other. Always clean and smell great. Staff are cool and always greets their customers each time. Superb customer service!!

Recommended: Yes

Andustrial Steel Jun 19, 2018

Great!

Great people to work with! Courteous and professional.

Recommended: Yes

Josh Pelham Jun 19, 2018

Super clean and secure facilities with friendly and accomodating staff

Overall: very pleased with the facilities and staff! I referred several friends who all seem very happy with their storage units. Intro rates cannot be beat- though, the rates do go up significantly. Notices are sent in advance and referral bonuses help to offset. When I arranged to downsize to save money- they were extremely understanding and accommodating. Moving in and out was a breeze! Would definitely stay if not due to a relocation out of the area. Of all of the storage facilities I visited when selecting, for the size of the unit, cleanliness of the facility, and convenience of location... I did not find another that ranked as high up on my wish list.

Recommended: Yes

Laura Jun 19, 2018

Good price but limited services and frequent elevator malfunction

I would recommend higher if the elevator was more reliable. It seems to be out of service very frequently, and has personally affected us during one of our trips with a very heavy piece of furniture. As more storage options become available such as Omni, it is important to have reliable services. It would also be great to have some sort of garbage or recycling area available. People often dump out of necessity.

Recommended: Yes

Francisca Jun 15, 2018

Great storage near sf

Have had a great experience so far with Egbert storage, close to sf and convenient, great and responsive customer service

Recommended: Yes

Ivan Kanev Jun 15, 2018

Easy, clean and secure!!

Self Storage 1 is the best! My wife and were looking atound for a storage unit in the city for a few months, but somehow all available options were not great. Then we saw Self Storage 1 and we went to check it. The place is great: very clean and neat, excellent service and it feels very secure. It is a bit pricey, but I guess you pay for quality and peace of mind.

Recommended: Yes

Tim Emert Feb 23, 2018

Great service at a great price

Staff was helpful and knowledgeable and made process simple. Facilities are secure but allow for easy access to clients.

Recommended: Yes

Susan McKenzie Feb 21, 2018

organization clean

From information on great experience

Recommended: Yes

Pete Feb 20, 2018

Decent price good location and easy access

Decent price good location and easy access

Recommended: Yes

Marca Feb 13, 2018

Clean Facility, Pricing.hummm,...

Overall I have been happy with my storage there. It's always clean, well lit, and not too many shady characters around. The only thing I don't care for , is that the longer you store there the price increases. While I realize that they are in the business of making money, I think if you are a good, long term customer, they should offer you a discount for being there so long. But that's just me! Otherwise a great place and I would definitely recommend it.

Recommended: Yes

Kang Cheng Shih Feb 12, 2018

Good location to everything !

I like this facility. This is my third year with the Storage 1. I cannot find any other better place at this location.

Recommended: Yes

Rick Feb 12, 2018

We like the place but it is a bit pricey and doesn't open late enough.

We've been with this place for awhile and wouldn't mind keeping our stuff with them a bit longer, but the price could be cheaper and hours longer. If the price keeps increasing, we may be forced to go elsewhere.

Recommended: Yes

William Escobar Feb 11, 2018

They have great intro rates but as you stay the will increase the rates.

I think that the only downfall is that customers can get disrespectful over the elevator & that leads to the malfunction of the elevator too! Which in turn can make your moving or simple pick up of a few items treachorous. Other than that the place is pretty clean & easy going

Recommended: Yes

Anna Feb 11, 2018

Reliable

Clean, Good customer service and security

Recommended: Yes

Janet Winder Feb 10, 2018

Would recommend, but it's costly.

The customer staff is very knowledgeable and friendly and helpful especially Paul, who is the manager. On-line payments are easy to complete, as well, as making payments in person or with a representative via telephone. My storage unit is easily accessed primarily due to it being on the first floor of the facility. However, storage costs are very expensive. I have a small unit and my monthly rent is $256.00. I feel that there should be some sort of credit given to customers who have been with the facility over a certain period of time. Why not free rent for at least one month if all payments for the previous year have been made on time. This would be a good incentive to keep your best customers.

Recommended: Yes

Olivia Jan 31, 2018

I would use Self Storage 1 again

Self Storage 1 was the perfect choice. It’s expensive, but so is storing anywhere in San Francisco. The facility was always clean and never crowded. I would use them again if necessary. My one qualm was that I wanted to transfer to a smaller unit to save money, but after only storing for a couple of months the price on the smaller unit had gone up to almost the same price as the unit I was renting.

Recommended: Yes

Rose Dec 20, 2017

The facility meets my storage needs quite well.

I would recommend to a friend if the rates would hold true for a little longer than just 7 months from moving in, I think that is not "user friendly" to wanting to remain as a satisfied customer on a long term basis.

Recommended: Yes

Rose Dec 16, 2017

Okay.

Facility is very clean, easily accessible and works well for my needs, wish they didn't increase the rates so early on my original date.

Recommended: Yes

Rose Dec 16, 2017

OKAY.

Think the time line that they increase their rates is a huge deterrant.

Recommended: Yes

Margaret Swanson Nov 14, 2017

Storage is all the same, it's the workers that makes the difference

I'm sorry I only know Paul's name because the ladies that work there are very pleasant and helpful. Paul is the person that setup my storage locker, and assisted me with the use of the Self Storage 1 truck. It was very helpful to have use of their truck. As I was traveling this summer, I used the locker as a closet. I was continually going to the locker to switch suitcases and supplies used for my different trips. I always felt safe. Whether it was early in the morning or right before closing, one of the ladies were always walking around to the different floors to make sure everything was ok. I have had lockers were they allowed people to hang out in the lockers all day and sometimes it just isn't very safe for a single women walking around. I appreciated the security elevator that did not allow anyone to have access to a floor other than the one with their locker. Sometimes when you end a contract people have a bad attitude. But the workers were very helpful with my exit. I would recommend this locker to others and I can see myself back here if I need a locker again.

Recommended: Yes

ERIN R MCPHERSON Oct 31, 2017

Great facility and staff!

I have been very happy with my service at Self Storage 1. It is very clean and secure. Three parking lot is big and secure, as well. I never worry about my belongings there. The staff is knowledgeable and helpful. There are lots of carts and other supplies available to mange move in and out easier. Their elevator is huge-I can't say enough good things!

Recommended: Yes

Matthew Oct 27, 2017

Clean, secured, and ample parking!

Paul, Carmen, and Jackie does a wonderful job at keeping the place nice and neat. Operation running smooth!

Recommended: Yes

Juan Pablo Gutierrez Oct 25, 2017

Clean, safe, easy access, great staff - who could ask for anything more?

I have stored my artwork, a very important cultural archive, as well as a collection of more than 50 yers Of magical books, objects and extraordinary objects received from shamans & faith healers from all over the world. These precious and unique objects I would not trust to any other storage facility.

Recommended: Yes

Noel Yescas Oct 24, 2017

Great customer service, clean , reasonably priced.

Don't recomend storage to my worst enemy, maybe to my worst enemy. But the staff is very friendly and supportive. Clean , well lit, and good prices. I wish they had later hours on all floors. And better carts , more mattes carts.

Recommended: Yes

Christian Piuma Oct 24, 2017

Review

Facility gets job done, staff is friendly/helpful. Pricing seemed high, and my rate bumped up which I did not appreciate. Its clean and has been great storage.

Recommended: Yes

Jean Osbay Oct 24, 2017

Paul and staff are wonderful! Very customer service oriented!!

I have been a customer with Self Storage 1 for too long now!! However, Paul and staff are the most customer oriented and wonderful people I have ever done business with. The facility is well lit and extremely clean. I unabashedly give it a five star rating!!

Recommended: Yes

Daniel Dallabrida Oct 24, 2017

Excellent Facility but Expensive

Clean, friendly, safe, but I would suggest to a friend that they do some research on cost. My rent has increased considerably since to started renting.

Recommended: Yes

Ginky Ponce Oct 24, 2017

Great staff and very clean office

The staff at this office is very friendly and the office is always clean...the only reason I would recommend the place to my friends and family is because of the monthly price but other than that the place is great

Recommended: Yes

Donna LaVallee Oct 24, 2017

Clean, secure storage facilty

My items are secure in this facility, staff has always been helpful when needed. It is always clean and there are usually carts available to help move things around. They have recently initiated an email notification if there are any problems with the elevator so that you can change plans before driving over. However, there have been way too many rate hikes over the years with no corresponding improvement in service. The value for price is no longer good.

Recommended: Yes

DEMERE Smith Oct 24, 2017

Very nice customer service

I would recommend this facility to anyone.

Recommended: Yes

Stacey Cole Oct 24, 2017

The best customer service

I have been very pleased with the store just as well as the customer service the coffee is good too I will gladly recommend to a friend are another family member Lord bless

Recommended: Yes

Lilli B. Oct 23, 2017

Clean, well lighted, very helpful staff!!

Hello, Ive been storing here since 2009. All the staff members have been always so helpful, the place has always been clean, its all well lighted and Ive never had any issues with my stored items. The unit prices have gone up and although I struggle with that issue, the positive aspects have been greater than the price issue. Thank you.

Recommended: Yes

Carol Jones Oct 23, 2017

Strong recommendation for Self Storage 1

Paul and his staff are great to work with and I am so pleased to rent a storage unit here.This facility is well maintained and has a truck to reserve for moving .I have referred several people here.My only recommendation for change is to turn on the large fans on each floor for at least 30 minutes each night to circulate fresh air...unless San Francisco is having unusually hot days.

Recommended: Yes

Katherine sims Oct 23, 2017

very clean and secure, too expensive

It was a great experience until I got a letter to notify me of a raise in rate of over 25%. I'm looking for another facility

Recommended: No

Ram Oct 23, 2017

Good short-term storage solution

I used Self Storage 1 to store my belongings for the summer break from my university. The storage unit was clean, and my belongings were secured. I had no major issues with my time there. The only minor issue was that I had trouble figuring out how to close the storage unit my first time there. I tried calling the front desk for help, but I was unable to get somebody on the line. In the end, it didn't matter since I was able to figure out how to close the storage unit shortly after. I received 50% off for the first month, which was great since I only stayed with them for two months. I recommend using Self Storage 1 if you need a quick and easy storage solution over a short term.

Recommended: Yes

Lori Oyamada Oct 23, 2017

Clean, safe, competitively priced with great customer service.

The facilities are very clean, safe and well-managed. The team there is very personable and helpful -- they're just nice people, and I've always had good interactions with them. Not only that, but it's competitively priced! For me, it was a no-brainer and I feel lucky to have found Self-One.

Recommended: Yes

Otis & Norma Byrd Oct 23, 2017

We have been very impressed with the cleanliness & customer service.

We have been very impressed with Self Storage 1. The staff are consistently courteous and helpful. That is an extra plus to my wife and me. We are always notified when there might be problems with the elevators which assists with our planning. The unit is impeccably clean and that is another plus. I wish the pricing was a little less, however, we understand that you get what you pay for and for that reason we continue to use the facility.

Recommended: Yes

Joe Liccardo Oct 23, 2017

excellent facility and Service

the Facility is clean and well maintained and the customer service is excellent.

Recommended: Yes

Shirley Hamilton Oct 23, 2017

Your management is fantastic and always on the ball. Very professional .

I think highly of your storage company, your cleanliness, someone is always at the front desk to give attention of your needs. Please keep up the good works and do not change.

Recommended: Yes

Joanna Gadd Oct 23, 2017

Very clean & safe storage facility, but you pay dearly for it

We like it here but our monthly bill has increased by nearly $200 per month over the last 3 years. It was approx $360 per month in November 2014 and we've just been informed it is going to be $540 soon.

Recommended: Yes

Stella Zhang Oct 23, 2017

I like the service, but it rising price too fast.

I like the service, but it rising price too fast since I rend a big storage. Every month coast a lot. Hopeful the price do not rise any more. Thank you!

Recommended: Yes

Mark Oct 23, 2017

Great, safe secure space, easily accessible.

Safe, clean, secure space, easily accessibbike. Great staff!

Recommended: Yes

Elinor Oct 23, 2017

Great customer service

I appreciate the security, cleanliness and especially the customer service here. They always return my calls on time and have been very helpful when I needed to move to a bigger storage space.

Recommended: Yes

Andrew Prevost Oct 23, 2017

Rent is too high. Too many rent increases.

The rent increases are too often and too much. They have no discount provisions for people on fixed incomes such as seniors and persons with disabilities.

Recommended: Yes

Ileana Oct 23, 2017

Its a great space with accesible hours great costumer service

I really enjoy the self service system with the code acces, how you can just come in when ever you pleace between the hours that its open. Its clean, very secure, they are really attentive things that happen around. Overall a great experience.

Recommended: Yes

Phil Coates Oct 23, 2017

Too expensive

Price has more than doubled since I've been there. Much faster than inflation. I plan to bail out at some point soon.

Recommended: Yes

jacina Aug 10, 2017

Great service. And easy access to my facility.

Its a decent facility. With wonderful customer service. I enjoyed the facilities easy access to storage lockers.

Recommended: Yes

Mansour Lim Jul 30, 2017

A nice clean and good place for all Storage space.

I highly recommended this place to anybody else.

Recommended: Yes

Edward Leiske Jul 29, 2017

Terrible! Raised rent twice in 7 months!

I'm a disabled veteran on dialysis and they wrongfully keep raising the rent on my unit every few months! They are wrong for that!

Recommended: No

Ray Luh Jul 29, 2017

Self Storage 1 is your best self storage choice

I've never had the need to use public storage, so I was quite nervous about choosing the right company among many out there when the need arose. One thing that struck me about Self Storage 1 is the plethora of great reviews about them. My decision was made easy thanks to those who took the time to tell others about their own experience. And I am happy to report that I concur with those who have nothing but good things to say about Self Storage 1. From the get-go, I was impressed with the professionalism displayed by the very capable staff that made signing up a speedy and thorough process. And I couldn't be happier with the storage unit that was perfect for my need. I liked the fact that the building is well lit and weather-controlled to stay the same at all times. Security is also top-notch that made me very safe about leaving so much of my valuable items with them. In the end, now that the time has come to move out my belongings, I want to tell people out there looking for a place to hold theirs - look no further! Go with Self Storage 1 and you will not regret that decision.

Recommended: Yes

Richard kunkler Jul 29, 2017

Great choice

Best place for friendly service . Clean safe and a free move in truck . Hard to beat

Recommended: Yes

Qi Li Jul 29, 2017

great customer service

They may not have the best price but they are so friendly and helpful.

Recommended: Yes

Richard kunkler Jul 29, 2017

Best people and place

Clean safe friendly and the best deal . The give you a move and n truck

Recommended: No

Alena Jul 19, 2017

It was ok, a bit expensive

I wish you'd have cheaper smaller storages

Recommended: Yes

Karen Totua Jul 19, 2017

Great customer service

The prices have gone up a bit too much but it's clean and well-managed. You can always count on Paul to help!!!

Recommended: Yes

Chanelda Daniels Jul 18, 2017

The Best Customer Service

Upon moving the rates were at a good for my pocketbook. But now I've been looking around because of life circumstances and the storage is becoming way to Expensive!!! Just received 2wk notice that fees would be going up.....that's an additional $22. Bucks for me. In search of another company. Don't get me wrong its very clean,safe,and the staff are Awesome but for me. It's way to much.

Recommended: Yes

Josh Benham Jul 18, 2017

clean and well organized

Among many crummy or otherwise dodgy storage places, this one stands out for its cleanliness and professionalism.

Recommended: Yes

Edith Crichton Jul 17, 2017

expensive, but good service

Aside from price, which went up quite a bit at one point, it's been a good experience for me. Clean, easy access, good communication with the desk.

Recommended: Yes

Shamus Booth Jul 17, 2017

Great space for your stuff!

Easy and safe storage spot. Lots of ranges of sizes to chose from.

Recommended: Yes

Amy Barnett Jul 17, 2017

Too Expensive

The constant increases in rent is outrages.

Recommended: Yes

Samir May 03, 2017

Would store again

Very clean, very thorough onboarding, smooth move in.

Recommended: Yes

Samir May 01, 2017

Good quality!

Couldn't have expected anything more. Very clean, convenient, and thorough instructions. I'd definitely use them again.

Recommended: Yes

Patrick Mar 15, 2017

It's seamless

Love the unit. Clean and perfect temp

Recommended: Yes

Sarah Feb 19, 2017

Flexible, excellent customer service

I booked with Storage 1 and at the last minute realized I needed a bigger unit. There were able to upgrade me at a moment's notice. Everyone was extremely friendly, the premises are secure and clean. Would recommend!

Recommended: Yes

Alison Feb 02, 2017

Super easy to make a reservation and moving my stuff in went very smoothly

I made my reservation online, and they were super helpful when I called with a couple clarification questions. The space is clean and I had no problems moving my stuff into storage. I haven't gone back since I initially stored my stuff a few days ago, but it seems like it'll be an easy process when I do need to access my storage unit.

Recommended: Yes

S.C. Jan 21, 2017

clean, safe and professional

Great customer service, all things explained and questions answered ahead of time.

Recommended: Yes

Ashley Jan 10, 2017

Good First Experience but I would make a change or two

I wish my building was open til 7pm like the second building in my facility.

Recommended: Yes

Alexis Jan 08, 2017

Good location, great price!

Self Storage is the best place in San Francisco to store your stuff. It's a clean secure building with ample parking in a good location. Highly recommended!

Recommended: Yes

Eleni Caminis Sep 18, 2016

Customer service was great! Climate controlled facility in SF a plus!

Manager said we could "receive" our unit prior to move-in day so that the moving in process could be faster since we were paying our movers by the hour. He also said that billing would not begin until we moved in. That really was helpful .

Recommended: Yes

Judy Sep 07, 2016

clean, staff helpful

clean storage facility. secure. a little hard to find at first though you can see facility from freeway. staff very helpful

Recommended: Yes

Tom Sep 03, 2016

Clean place, friendly staff.

The guy at the front desk was very friendly and nice. The facility is clean and felt safe. I saw plenty of cameras and a security guard showed up around 6PM.

Recommended: Yes

Steve Aug 26, 2016

Secure facility with friendly staff.

Very well run facility with friendly staff.

Recommended: Yes

Claude Aug 09, 2016

Location a little out of way, but not too hard to find.

Great elevator and ample enough carts to use.

Recommended: Yes

Eugene Nnodim Jr. Jun 28, 2016

SELF STORAGE 1 EGBERT ST.... THE BEST CHOICE TO STORE YOUR STUFF!!!

I have lived in the area for years and it wasn't until about almost 9 months ago I had to store my stuff somewhere, I thought about Self Storage 1. From the first time I walked in until now, I've had nothing but the best customer service from Paul, Carmen, and Jackie. The hospitality and the positive vibes that they bring makes coming to this facility comfortable for me. They're all friendly and any question you have they will answer it to their best knowledge. They're here to accommodate and provide the best customer service to make sure that the customer is satisfied 100%. The entire facility is clean, safe, secure, the unit I have is the perfect size, free truck to move your things in, discount for the first 3 months, free candy and pens... I mean I can keep going on. If you're in the area, going out of the state or country, and looking for a great storage place in San Francisco to store your belongings, I recommend stopping in at Self Storage 1 on Egbert St. You will not be disappointed.

Recommended: Yes

Jennifer Jun 25, 2016

Nice facility, reasonable prices

Staff are friendly, the prices are good, and it's a very secure and clean facility. Easy to access.

Recommended: Yes

Kat Jun 23, 2016

Easy!

Facility feels secure. Great customer service.

Recommended: Yes

Denise Craig Jun 22, 2016

A clean, well-lighted place.

Clean environment with good lighting. There are various sizes of units to fit one's needs. Cost for packing boxes, padlocks, etc are reasonable. There are plenty of carts available for customer use. Staff is helpful, but sparse on weekends when you would think there should be more staff. There is a very large parking lot which can be accessed only by an assigned customer code. Use of the elevator also requires a customer code. I have always felt safe in the facility. Never had any problems. Also, new customers get a complimentary use of the hauling truck.

Recommended: Yes

Pamela Tyson Jun 21, 2016

Rate hicks are killing me!

The cost of my unit continues to go up... when will it stop!

Recommended: Yes

Dorothy Yuki Jun 21, 2016

Easy in and easy out!

The place is very easy to get in and out of. Space is always clean and the units are dry, unlike many outdoor places. Security seems very good.

Recommended: Yes

Jack wilson Jun 21, 2016

Great people & service

All was friendly & very helpful

Recommended: Yes

VINCENT DUNLAP Jun 20, 2016

Egbert Storage Facility - Highly Recommended

A clean, secure facility with a personable, professional service staff. The customer service staff go the extra mile to answer all questions and provide top-notch service.

Recommended: Yes

Victoria Fleming Jun 20, 2016

OK for the price

The service and property is great, clean and easy to get in/out of but the prices are crazy! We have had 3 increases in the last 1.5 years - whyjQuery111007899326596125487_1466439163812?

Recommended: Yes

Rebecca Gordon Jun 20, 2016

Overpriced

I moved in to a ground floor unit, which eventually was flooded so I was forced to move to a different unit on the second floor - without any help or support AND I was charged MORE for the new, SMALLER unit. I'm not a very happy customer.

Recommended: Yes

D. Elizabeth Hernandez Jun 20, 2016

I love this place, it's safe and organized

I was so tired of looking for a safe place to storage my husbands tools ! A friend of my told me about self storage ! So glad I made this decition.

Recommended: Yes

Donald S MacPherson Jun 19, 2016

Excellent Storage

Self Storage 1, and outstanding storage facility, a first class management team assure correct pricing concerning all units. The facility is kept ship shape and clean all round, including bathrooms, all walk areas, parking area and office area. The staff are a professional team that will take care of all your self storage needs, including but not limited to, carts, cardboard boxes of all standard sizes, cardboard box kit sets, bubble wrap, dish and plate sleeves, plastic stretch wrap of two sizes, individual unit door pad locks, etc etc. A wonderful full size elevator for your convenience, refreshing drinking water situated within the spacious office area, and the not to be beaten superb fresh coffee,on the house. First Class, self storage 1.

Recommended: Yes

Roel Jun 19, 2016

Convenient, clean, easily accessible storage facility

Good place but they should not continue to increase prices every 6 months

Recommended: Yes

Mary Jefferson Jun 19, 2016

Great place to store your belongings

I think its one of the best places even though the prices are a lil high i still think that its a friendly place. Custoner service not bad either...LOL.. JK

Recommended: Yes

Caroline Cory Jun 19, 2016

Excellent in cleanliness and customer service

Self storage One is a modern, clean facility that is easy to access and feels very secure. The staff is helpful when needed and respectful. I always feel safe

Recommended: Yes

Ellouise Patton Jun 19, 2016

Very clean and efficient.

Very clean and efficient. Great customer service. A bit pricey but most storage spaces trustworthy of leaving your valuables will require an investment. The added security technology and low stress access are worth it. Customer service is excellent. If you have to wait for another customer to complete their business, you are acknowledged and promptly served when an agent becomes available.

Recommended: Yes

Rick Camargo Jun 18, 2016

Great customer service

Overall, I have had a great experience with storage 1. It would be nice to be locked into a set rate for a known time so that you don't get a notice randomly about an increase and in less than a year. I didn't care for rhat. I feel if one knows, then they could plan for the increase and make prior decisions to stay or leave because of increases. Price was a major factor in choosing your company.

Recommended: Yes

norm mattox Jun 18, 2016

very courteous interactions with all members of self storage staff.

all of my interactions with customer services have been helpful and courteous. it doesnt matter if the contact is face to face or on the phone. all of my exchanges have been positive.

Recommended: Yes

Andy Holst Jun 18, 2016

Very clean facility

It is nice to know that there is a good storage facility in San Francisco. They have good size units and are very clean.

Recommended: Yes

Matt Jun 18, 2016

Would recommend

Good storage arrangement and friendly staff

Recommended: Yes

Patricia Pasco Jun 18, 2016

Love the staff and the location

Pleasant staff, great location willing to work with me.

Recommended: Yes

Elizabeth Mooney Jun 18, 2016

Good not great

The hours are too limited and I don't like how much the rent on my unit has gone up. Also, while I know it was for my own security, this was literally the hardest place for me to change my name when I got married. And I accidentally left my framed college and graduate school diplomas in bubble wrap in the hall (admittedly my fault). Once I realized, I called and the woman at the desk said they throw away any left in the hall. They had my names printed right on them. It would have been nice if they called me. Otherwise, people are friendly and the place is clean, so I guess I can't really complain.

Recommended: Yes

Briana Campbell Jun 18, 2016

Pretty good

Raising rent the only thing not perfect

Recommended: Yes

Ron Ehmsen Jun 18, 2016

Temperature is too hot on upper floor.

Price is too high per square foot. Unit sizes are too limited.

Recommended: No

MIYA CRISTINA CARPENTER Jun 18, 2016

Self Storage 1 is a wonderful facility

The associates are helpful, pleasant and knowledgeable. The facility is large, clean and organized. It was a plus that they provide a moving truck to use on move-in.

Recommended: Yes

Gwendolyn Durham Jun 18, 2016

Would not recommend

price too high! Consideration should be given to long time customer not ongoing increases. calling and e-mails way too much

Recommended: No

yevgeniy bolshev Jun 17, 2016

good service

manager and office employee on the top of the customer service.

Recommended: Yes

Ice Jun 16, 2016

Very spacious, friendly staff, and the price is pretty good too

The were very nice, they offered me coffee and understood what I was looking for.

Recommended: Yes

Paul Aaronson Jun 15, 2016

Clean, secure and professional facility.

For the past several years we've continued to rent two spaces at the facility. The managers are friendly, helpful and responsive in all of our interactions. Large modern freight elevator and moving carts are readily available. The facility is clean, well lit, accessable and very secure. We wouldn't think of going anywhere else.

Recommended: Yes

Jim Brunsmann Jun 15, 2016

I have been more than satisfied with the service I have received to date.

I have been more than satisfied with the service I have received to date.

Recommended: Yes

Brooke Byrne Jun 15, 2016

nice but expensive

I've been here about 10 years storing things for my business and personal things that won't fit in the tiny SF apartments. I get a rent increase every 6 months of 6-20%. It's quiet and secure and relatively clean except for the moths. I DON'T like being dinged every 6 months and am looking for another storage facility. They know it's hard to move your stuff and so they think they can raise the rates whatever they want because you won't move. Staff is nice but management will eventually raise their rates right out of business.

Recommended: No

David Brown Jun 15, 2016

Helpful but getting very high in price

Your people at the facility and very helpful and friendly. Your customer service people on whatever network you use are not so and feel so stuck with their script they are not helpful.

Recommended: Yes

Amy Jun 15, 2016

Self storage 1

It's a nice facility. I think the company acts in bad faith because they raise the monthly rent too often.

Recommended: Yes

Carole Jun 05, 2016

Being clean and secure was important to me.

This company has good clean units. I love the security process. Appreciate the 3 month discount. The staff has been friendly and the equipment has always been available. So far this unit has met all my needs.

Recommended: Yes

Sean May 22, 2016

Clean, friendly and casual

I really appreciated how the guy we talked to was very up front with us about everything, he was extremely friendly and made sure we understood every single fee or charge that was going to be included before we even began looking at the unit. We took a look at the unit which is exactly what you'd expect from a storage facility, nice and clean as well. There is parking around the back for you to unload your car or truck (including the free truck available with move in). Overall great experience

Recommended: Yes

Stanley Mar 15, 2016

nice and convenient facility,

like their staff, very helpfull, price reasonable

Recommended: Yes

Arturo Jan 30, 2016

The best I have been so far.

The best I have seen so far - very professional.

Recommended: Yes

Susan Henderson Nov 01, 2015

Very large facility, which is kept clean and well-stocked with dollies and moving carts

While the registration process can seem very time-consuming, I feel it provides a sense of security that customers are well informed and that records are thoroughly and scrupulously maintained. I really enjoyed the convenience of the free moving truck which was included in my initial move-in.

Recommended: Yes

Dartanyan Oct 17, 2015

Great customer service in a timely fashion

My expectations were met from the first time I walked into the building. I was greeted and prorerly and they were very helpful with any questions that i had. Its a very clean and quite establishment. I was impressed with the security and feel very at ease with my belongings there .i definitely would recommend this to family and friends.

Recommended: Yes

Seg Sep 29, 2015

Clean, climate controlled facility

They start you off cheap, but they jack the price up after 6 months which they don't warn you about. Possibly every 6 months. Do they all do this?

Recommended: Yes

Lisa Sep 07, 2015

Recommended: Yes

Tiffany Sep 01, 2015

Great service, feel confident with my property being kept safe

Really impressed with the straightforward service these guys have provided thus far. I was ready for the bait-and-switch act and have been happily surprised that they do exactly what they promise. Phew!

Recommended: Yes

Callum Aug 28, 2015

Recommended: Yes

Adam Aug 26, 2015

Customer service was excellent!

After a long day of moving, I was helped along every step of the move in process. Customer service here was really excellent. Definitely recommended.

Recommended: Yes

C. Inopea Aug 11, 2015

Very impressed. Well lighted, smells fresh and clean!

Got there almost closing time on a Saturday to pay for my storage in advance. We were the last customer for the day and Paul was very accommodating and really knows his trade. Went through the paperwork in a breeze thanks to Paul. The walk- through impressed me the most. First thing that caught my attention is how the storage where my unit Is in smells so good and clean! The building itself is well lighted and secure. Overall a great experience! I would recommend it to all!

Recommended: Yes

Elina Aug 05, 2015

Paul was great and very helpful !

Hard to find entrance to check in

Recommended: Yes

John Aug 01, 2015

Great service, clean and easy acces

Love it! Easy to get around and park. My only complaint is the elevator gets backed up with other folks, so, give yourself extra time. But, overall, a really nice facility!

Recommended: Yes

Tony Jul 28, 2015

Thanks

Safety is paramount, this place offers that.

Recommended: Yes

David Jul 14, 2015

Great! Friendly staff, accomodating, and customer oriented.

SurveyReview

Recommended: Yes

Tracee Jul 12, 2015

Pleasantly Surprised!

Easy check-in process, friendly staff and clean facility!

Recommended: Yes

Austin Jun 08, 2015

Great storage facility

The facility was clean, very secure, and Paul and his staff were helpful.

Recommended: Yes

Donna Jun 05, 2015

Paul and his staff were extremely friendly and helpful. The entire storage facility is clean and sanitary.

Recommended: Yes

Jason May 30, 2015

Great customer service

Really treated with kindness and helped get the best deal. Great clean facility and easy to use!

Recommended: Yes

Eliza May 29, 2015

Clean and efficient facility.

I found my experience to be good overall but with one major glitch - I received a one month free as a AAA member and there was nothing, no fine print, that indicated a minimum two month commitment. I made sure of this when I was contacted by the storage facility. The woman I spoke to told me I could just be there for the first month, which was an important detail to me as I only need the storage very temporarily. Unfortunately there was nothing in "their notes" indicating that we had spoken about this detail and so the two month commitment was enforced. The woman who was working there was nice and apologetic but this kind of thing is frustrating and a mistake I feel the customer should not have to pay for. For this deal, the "two month commitment" should be stated as a condition of the storage rental.

Recommended: Yes

Austin May 18, 2015

Terrible customer service

The pricing is fair, the place is clean, it seems to have high security, but none of that makes up for the horrible customer service provided by this company. It seemed as if the lady you check in with (Carmen) was purposely trying to make it as inconvenient as possible for me. After promising me a price over the phone, she changed her mind when I arrived. I called while I was driving in a moving truck from San Diego, and she told me if I arrived too long after 3:30pm, that she would not check me in and I would have to wait until 9:00am the following morning. Even though the office hours are published as 11am-4pm on Sundays. It seems like she just wanted to go home early and would not stay a minute longer than she had to, to help a customer.

Recommended: No

Nils May 08, 2015

No complaints

Recommended: Yes

Michael Mar 06, 2015

Recommended: Yes

Ricardo Malana Feb 17, 2015

Wait and See

I'm going to have to place a wait and see review on this place. Although, it seems clean and has ample security protocols; I did spot a possible tenant but improbable floor roamer on a bicycle, 10 minutes before the facility goes on lock-down. Additionally, I have heard that they increase unit rents at this place quite often (at least once a year) and I believe that the price is a bit steep so it will have to be justifiably assessed as to how prudent and manageable this will be. Thanks; more to follow.

Recommended: Yes

jamie Dec 12, 2014

So far it has been a pleasant experience , no hidden cost or surprises, the only thing that would make it better would be to have extended access hours or 24 hour access would be really awesome.

Recommended: Yes

Hunter Lawrence Nov 18, 2014

Should have made the move sooner!

I went from paying $245/month to $115/month & only $57/month for the 1st three months. The facility is 10 times nicer than my previous storage facility. The staff is top rate. Paul was worked fast with no hassle and very personal.

Recommended: Yes

Ron Nov 13, 2014

Particular storage was very far from the only elevator. That made the move about twice as long.

Recommended: Yes

Monique Nov 08, 2014

Very courteous staff.

Recommended: Yes

ted Oct 08, 2014

Very helpful

Recommended: Yes

MOLLY Oct 03, 2014

Recommended: Yes

Jose Sep 08, 2014

Helpful staff and service is done quickly.

Recommended: Yes