May 28, 2020
Great location and fast checkin
I am a returning customer. What I love is the central location. And checkin is super easy.
Carlos David Aguilar
Feb 29, 2020
Easy move in, clean facility, staff was hit and miss.
The gentleman that worked the facility more than the front desk had a short fuse at times. I admittedly stayed a half hour after hours and was deservedly reprimanded. Although after that I seemed to stay on his s-list and was hammered by petty infractions until I was told the end of the month was it for me and my friend who shared the space.
Other than getting on the one employee's bad side I would recommend the business.
Feb 19, 2020
Very clean and professional
Very good experience quick efficient and clean would recommend
Jan 14, 2020
Clean and secure facility
Very helpful staff, clean and secure facility, and very affordable.
Jan 05, 2020
simple and sweet
made my first time renting a storage unit a dream! Erik was so helpful and the whole process was quick and simple, paperless as well.
Jun 20, 2019
Great Location to Freeway area
They were very helpful and kind, patient with the process, and it was actually quicker than I thought it would be. Thanks to me updating some of the details online, which helped out allot.
Feb 17, 2019
Very nice and professional staff. Happy with the service.
Jan 08, 2019
Overall good facility for storage
The interior storage units look near new and the facility was one of the least expensive ones in the area. Only downfall was the adding of insurance is $10 per month. I don't remember that for other facilities I've stored with in the past, but it still is comparable in prices to other companies.
Nov 30, 2018
Good n easy
With everything being done electronically there's no paperwork there is no whole bunch of procedures and protocols to go through after making an appointment online it was very easy to walk in they were ready for me at that time to show me a unit and then took my information and got me my unit it was that simple that fast I was in and out in 20 minutes I like the location the cleanliness and it does have later hours
Oct 14, 2018
Clean and super easy to get setup
Great spot - unite are well priced, easy to get to from the freeway and staff were super efficient at getting paperwork done
Oct 03, 2018
Easy to use and access storage
Easy to use, had dollies to help move things
Oct 02, 2018
Low price, Friendly staff, Easy move-in
Chris was extremely kind and helpful over the phone, and mindful of my time filling out paperwork onsite. They provided a truck at little extra cost and easy access to and from my unit. I recommend Storage etc. to any busy, working individual looking for a fast, safe and convenient facility!
Sep 28, 2018
Very happy with Storage Etc.
The staff is very friendly and the faicility is well-kept and very affordable! Highly recommend if youâre looking for a convenient and centrally located facility!
Dec 02, 2017
Very clean and well organized. Friendly staff made for a quick and easy move in.
Oct 09, 2017
Easy to reserve. Robert set me up with my storage unit in no time.
Mar 22, 2017
Awesome facility, friendly & efficient staff, & clean/secure location.
Mar 04, 2016
Nice place but added on fees
I wish they told me about having to have renters insurance beforehand. I would have researched more. Plus having to buy a special lock $1 first month turned out to be $$36..
Mar 03, 2016
The service people were very helpful. Robert was extremely helpful and went out of his way to ensure things went smoothly. He was clear on his instructions and knew his product. I was very pleased.
Feb 21, 2016
Very helpful friendly staff
The staff is very helpful the gentleman took his time explaining everything to me he showed me the unit I felt welcomed
Jan 09, 2016
Transfered out of the area for sometime but plan to return.
The storage unit was the best part about moving. They have a small truck that I rented which made the job easier and faster.
Jan 06, 2016
All of The staff is very professional and it's very clean and the location is great.
Dec 03, 2015
great facility and service!
The staff is very helpful and polite!
May 25, 2015
Good place to store small stuff
This place is beyond my expectations. People said that they feel a little creepy when get in there themselves, but I feel it's not as bad. The hallways are really bright and marks are very clear. Easy to find your assigned spot! This place is also very convenient if you have small household to put in, such as books or small furnitures. The person who works here is very nice and helpful.
May 14, 2015
Had some issues when an individual with pre approved access to the unit was looking for assistance in moving items in but was able to dissolve the problem efficiently.
May 05, 2015
very organized, clean, friendly, and felt safe. The parking was good however the carts were not that great. The space lived up to it's expectations
Aug 20, 2014
Tammy and Noelle could not have been more professional in helping me select the right unit for my needs. I have been back and forth a few times, moving things or picking up a forgotten item. They are always friendly!
Jul 20, 2014
love the kind and freindly service and am glad to have gone to this place first
Sep 26, 2013
Good Customer Service
We were pleased with the friendliness and customer service we received from Tammy G.; however, the facility feels a little scary. I will probably not be visiting our unit by myself.
Jul 18, 2013
The associate who helped me with the initial paperwork was very friendly and helpful. The next time I went there, there was a guy Working there, and he was helpful when I needed to buy boxes. However, when I arrived with the moving company, on the clock, to put my stuff into storage today (7-17-13), he was impatient and rude to me, complaining that he was the only one working at the time. Another customer was also waiting, and commented to me that that guy was kind of a jerk. I was very displeased with my experience today, and I hope this company reevaluates its employees and their ability to provide good customer service.
Jun 18, 2013
Great customer service. They were a little weird about unloading procedures but helped us problem solve. Facility is very hot.
Jun 11, 2013
The staff is very friendly and helpful.
May 30, 2013
May 14, 2013
A big plus for being open on Sundays.
Apr 02, 2013
Feb 28, 2013
Very Good and helpful service, the staff are friendly and attentive. I was able to complete my application quickly and move my items the same day.
Nov 15, 2012
It was great, everything went smoothly
Sep 11, 2012
I moved from PS with ratings of poor to awful on ALL of your questions. I spent more cash and time to happily move to you. It would be nicer to have more directions painted to "out" doors. It would be nicer to have a movable ramp to adjust to UHaul ramped trucks.
Feb 13, 2012
I wish the office hours were open later, to be able to use the dolly! Also, using the elevator is a hassle. But helpful staff, very clean.
Feb 06, 2012
Fantastic . . .
If you need a unit to store your belongings, then this is the place to use. I looked at a couple of other storage facilities and they were dirty, location was inconvenient, and/or the management was not personable, but you wonât find that at the Sherman St location. The staff couldnât have been nicer or more professional and helpful; in fact, they go out of their way to accommodate you. I needed to upgrade my unit to 1 size larger and there was no hassle and only minor redoing of paperwork (probably less than 2 minutes).
Move in day was a breeze; love the loading dock you can back the truck up to . . . what a timesaver!
My only comments would be that if you are organizing your unit and want to dispose of items, then youâll need to take them with you as there is not a trash receptacle available for use. Also, you may want to invest in a folding cart to keep in your unit. The reason for this is should you be there when the office is close, then you would not be able to obtain a key for use of one of the carts.
This is a great storage facilities and Iâm very pleased to have found them and not only know that my belongings are secure, but will always be greeted by a very professional, helpful, and courteous staff.
Jan 25, 2012
great place minor details
I've had to rent storage units off and on for the past several years as I move around the country for school. This place is great. The staff is very friendly and professional. In fact, the night that I moved in they stayed around an extra half hour or so to allow me to finish. My only critiques of this place is that access to carts can be limited. There are only four and on busy days they may not be there. Also, because they are locked up by keys, they are only available when the office is open, until about 6 pm weeknights if memory serves. One other factor to note that I was unaware of when I made my original reservation is that this is indoor warehouse storage. You cannot drive your car up to your unit.
Jan 25, 2012
Great location with easy access. Competitive pricing. Very friendly and helpful staff made it a pleasure to arrange for my delivery.
Jan 31, 2011
They emailed me the move in info documents ahead of time to fill out and return so they already had me in their system when I showed up for move in...I was loading stuff in my space less than 10 minutes of walking through the door. Very clean and easily accessible spaces at reasonable prices made storage at Sherman a no brainer. Great facility with friendly professional staff...easiest experience ever.