Jun 29, 2020
Great Location, Easy Setup!
I was only looking for a unit for a few weeks and this place had some unit available. Easy setup even with the COVID restrictions and very helpful staff. They gave me the best price in the area that worked wonders with my limited budget. I got a climate controlled unit for half the other storage places. The unit was very secure and I never felt like my stuff would walk away. I will say after moving my roommates stuff out of a different storage place near by, I am glad I went with this place. Her stuff had been gone through and her AC unit taken. No complaints with this place for the time I was there.
Oct 20, 2019
Very great coustermer service and very clean place and very secure location
Sep 10, 2019
Highly recommend; excellent friendly service
Very good customer service, from the beginning by promptly responding to the reservation to providing a tour of the facility, explaining access and security features, explaining contract provisions, billing and payment options. Very clean facility and easy to move belongings into storage space. Would highly recommend.
Feb 04, 2019
Simple and Easy
Centrally Located in San Diego by the airport. Great for short term storage
Jun 28, 2018
Great value and a nice unit. Good customer service.
Apr 08, 2018
Super clean and nice
While I work to sort through all the boxes of my dad's stuff, it's nice to know that they are stored in a clean and nice place.
Apr 06, 2018
Super friendly management
Clean and quiet facility with easy access.
Feb 28, 2016
Staff was welcoming and helpful. Appreciate the military discount.
Feb 21, 2016
Best Storage we have used
This was the third storage unit we have used during our relocation to San Diego. This is by far the nicest one. Tammy is always so helpful and professional. The facility is clean and well kept much safer than the first place we used. I wish we would have gone here first! Tried the location because it is close to my work, but now, wouldn't go anywhere else.
Feb 13, 2016
Great fast experience! Thanks Robert!
Nice clean facilty, friendly help!
Jan 05, 2016
It is nice and a good place to store my items.
Staff are very nice and friendly. I love having my stuff there.
Apr 03, 2015
christopher a corvo
Jun 10, 2014
i needed a storage unit the day i came to this facility and came away happy
I went through a serious lung surgery only to come out of the hospital to find my roommates had vacated owing me 2 months rent, the landlord was sympathetic and was willing to let me out of the lease as long as I vacated leaving the house clean and I did this before the first of the next month. This was may 30th I was able to accomplish this with a lot of help from family and friends but it wouldn't have been possible unless storage units etc. hadn't come through for me , with great customer service and personal care, thank you from the bottom of my heart there is good companies in this day and age and Storage units etc on hancock is one of them and i'll tell everyone, god bless you guys
Mar 25, 2014
Customer Service was great. Staff was very helpful.
Dec 09, 2013
Great value. Excellent customer service. Very clean and secure
Oct 29, 2013
Sep 06, 2013
Very clean, amazing customer service!
Aug 13, 2013
Very helpful staff
The staff was extremely helpful and friendly and definitely made moving less stressful! The paperwork did not take long and I feel the prices are very fair compared to other places. Plus if you are a student you might be eligible for 10% off every month like I was.
Jul 29, 2013
The facility was immaculate. The service was great. I ran into time delays both days while renting their truck and the staff was able to accomodate my issues without too much hassels. I would recommend this facility too anyone needing storage
Jun 18, 2013
Apr 04, 2013
When I got there, Brain was so helpful & nice. He explain everything to me where I understand it. I been to other storage facilities, this by far the best. Thanks
Nicholas M. Nelson "Poodle Glam"
Feb 28, 2013
this storage is marvelous...
the service i received over the phone and in the office was superb. very professional, yet laid back and friendly. a little expensive when you tack on sum hidden fees, but it is what it is. very thrilled with my space, just need to utilize it to the best of my ability. however, my only complaint is their lack of trash receptacles on the site. i attempted to dispose of a few thing in the dumpster on the property and was apprehended and told that this is a storage facility, not a dump. and , i agree with that. but, in order for there to be a clean premises, proper trash receptacles should be provided. also, i think an extension of the closing time is in order. 9 pm is far to early. i think 11 pm is more reasonable. some people work all day, go home ,cook dinner and clean up; then they have to rush and scramble to beat the alarm. a small extension in the time would defiantly be more convenient for many customers. other then those 2 discrepancies everything else is peachy keen.
Aug 02, 2012
So far so good!
May 25, 2012
I feel good about storing my items here!
This seems like a very modern, secure building. The staff have also been very helpful. Reserving and moving into a unit was fairly easy. I hope it continues to go smoothly until I'm ready to move my items out!
Mar 07, 2011
Clean, Convenient, and Courteous staff at Affordable Prices!
I have referred people to this storage because it was the cleanest place I've seen. The staff is very friendly and do alot to make your move easier and keep your stuff safe.
It was hard to believe their prices were inexpensive with such a nice facility. Not to mention I got a discount! They are right next to the I-5.