Loretta Rotolo
Aug 02, 2019
HUGE relief, thanks to amazing customer service
Moving across the country has been a stressful and overwhelming experience.
Needing to find the right storage place to not only accommodate my personal belongings and budget, but my personal circumstances as well, was a challenge.
Once I spoke with Leatha about my situation, she immediately reassured me and set into motion the necessary procedure to secure a storage space for me.
Setting up the paperwork, she allowed my nephew to unload my belongings and open the account for me, prior to my arrival, which was scheduled for a few weeks later. Leatha answered all my questions and responded to my concerns in a timely manner, every step of the way. When I arrived in Rohnert Park, Leatha organized the necessary paperwork to transfer the lease to my name, and then to explain how to access and secure my storage unit.
I so appreciate the time, care, exemplary customer service and professionalism that Leatha provided during this very stressful transition.
Thank you thank you!
Recommended: Yes
Rebecca
Jan 30, 2019
Great service, great place to store your valuables
After a long search for the best priced unit, great customer service, and safe grounds, this was the place! So many options out there, save yourself some time and check this place out first.
Recommended: Yes
Melissa
Jan 15, 2019
Clean Facilities and friendly staff!
I'm happy with the storage unit i got I was able to fit all my stuff in the unit also the unit was clean when i moved in and the staff is friendly,the place is well secured with cameras and gated entry!
Recommended: Yes
Jennifer
Aug 27, 2018
Friendly Customer Service
The customer service is great!
Recommended: Yes
Renee
Mar 05, 2018
Friendly, helpful and affordable.
Friendly, helpful and affordable.
Recommended: Yes
Karen
Sep 07, 2017
Awesome!
I would definitely recommend to a friend!
Recommended: Yes
silvia
Aug 21, 2017
Top customer Service
Leatha is a property manager, and she goes above and beyond to make sure you are happy.
Recommended: Yes
Erica
Jul 01, 2017
Very inviting. Fast and friendly. Clean and safe.
I appreciate the knowledge of policies and procedures. She made me feel welcomed with her personal tour of the facilities. She was kind when helping with understanding the rules and regulations. Highly recommend.
Recommended: Yes
Jose
Feb 17, 2017
Very professional
I like the order how the building is structured
Recommended: Yes
bree
Jan 17, 2017
great experience
they were great! this was my first time renting a storage unit and they were very helpful and made the experience great.
Recommended: Yes
Robert
Sep 20, 2016
No hassle
Efficient management nice & friendly
Recommended: Yes
Sean
Jun 20, 2015
Exceptionally help and service
Recommended: Yes
Sabina
Aug 26, 2014
it has everything i was looking for. easy and efficient move in time as well.
Recommended: Yes
joan acquistapace
Oct 03, 2013
Easy to find, reasonable rental rates, and personal service - a great trio,and one I am pleased to find.
I reserved a unit online, and was treated to a phone call to confirm the reservation - personal service. When we arrived, we were allowed to start unloading while the paperwork was being processed, saving us a great deal of time. Easy to find, reasonable rental rates, and personal service - a great trio,and one I am pleased to find.
Recommended: Yes
andrew
Sep 07, 2013
It was easy to find and in a great location
Recommended: Yes
Peg
Aug 12, 2013
Well designed space and good service.Feels very secure
Recommended: Yes
Don
Jun 07, 2013
Secure, clean and helpful at a fair price
Recommended: Yes
Robert
Feb 05, 2013
Recommended: Yes
Eric
Feb 03, 2013
Great clean storage units. No bugs at all. Great help at the desk.
Recommended: Yes
