Sep 07, 2019
Had a last minute Boat storage emergency, called after hours and was connected to a answering service. Thought for sure I was getting set up for âextrasâ, was completely wrong. Received a friendly call in the am to confirm and was in & out in less than 45min with the Boat secure. Manager was awesome gave me a tour, zero B.S. fees walked away feeling I underpaid! Friendly place to stash treasure!!
Aug 31, 2019
Great customer service! She even waited after hours until I finish.
Jul 20, 2019
Rolled in with a reservation
and promptly made about 4 administrative changes. Onsite service handled it all like routine and got me done with a quickness.
Jun 24, 2019
Is a great choice!
Everyone is real cool & knowledgeable.
Jun 19, 2019
Nice for a storage facility in Puyallup WA.
Jun 19, 2019
Quality service, clean and secure facility!
I ran late when I made the reservation through Sparefoot. I had to go the next day. I was highly stressed as I moved out the night before and my belongings we're scattered amongst friends places and loaded in their vehicles. The facility was in the middle of changing their computer system out for a new one and stopped and helped me in the middle of their process. They could've had me wait or come back later but instead, they created a smoothe sailing experience to which I was finished in no time and getting to moving in. It was a hassle for those guys but they didn't hesitate to help me in my time of need. I highly recommend them to anyone needing self storage. They know the storage business and are very efficient customer oriented professionals Thanks guys!
Maria F. Benavides
Jun 03, 2019
Diamond in the rough.Wonderful employees,great value.Just no 24 hr access,
I stumbled upon this place. The staff was great . Very helpful. I am going to move my other items from a different storage to this storage. The price is better, the employees are more informative, really look out for your best interest and the best deal possible. Only con was there is no 24 hour access and in my line of work and having a child evening hours work out best for me. That would be the only reason I switch to another storage company. I will still be looking for a place with 24 hour access and valued just like this place but for now I will stay here until I find a place with those options. But I'm happy with what I found and very pleased with the customer service.
Dec 16, 2018
Good pricing, lacking customer service
Hard to get ahold of them on the phone
Oct 29, 2018
Friendly staff, nice storage units.
Aug 11, 2018
Quick, easy, great deal.
Great customer service, quick transaction. Clean and easy unit access, no hassles.
Jul 18, 2018
Above and beyond service!
We were very happy with the customer service at SmartStop in Puyallup.