Jun 06, 2018
Great location and great rates compared to other businesses.
Well kept place of business and clean facilities. Customer service is prompt in returning calls and resolving issues. So far so good!
May 06, 2017
The man who helped me was awesome.
Jul 27, 2016
great place to store stuff very nice manager very friendly and would tell many friends of this place because of manager thank you for having great people
Jul 04, 2016
They did a great job at finding me what I was looking for in my area at a reasonable price but took awhile sending back a email but it's understandable
Feb 01, 2016
Convenience, value and helpful staff.
We needed to find a storage unit fast. Searching the internet, American Eagle kept popping up as a bit cheaper than the others. Since the location is super convenient, I started a reservation. I was called first thing the next morning to work out details and had some stuff moved in that day. This is right at I 295 and 1/2 mile from I 95.
Mar 27, 2015
Great customer service
Representative Dotty was very friendly and caring. She took the time to explain the details regarding the facility and payment options. The facility and storage unit was clean. I didn't the name of person receiving the u-haul when I returned truck but he was also very helpful. Great staff at this location.
Aug 28, 2014
Great customer service
Aug 20, 2014
Excellence experience, very clean, safe and awesome customer services
I can not ask for more from a new arrival to this city. This is my first experience with any businesses since I came here and I got to tell you: It was a great experience. Very recommended storage; good location, great rate and excellence customer service...
Jun 26, 2014
Great for a Storage Facility Virgin
This was my first time using a storage facility, so I didn't know what to expect. Dotty was very helpful; walked me to the unit even though it was ridiculously hot outside and made sure I was comfortable opening, closing and locking the unit. She educated me about pest control and gave me tips about storing things, keeping things neat and bug-free, and just gave me one less thing to worry about. I know that my stuff is safe and secure. I shopped around and they are the best value out there for the size unit you get and 24 hour secure access.
Sep 10, 2013
The facility is clean compared to some. It appears very secure and you can't beat the price.
Aug 06, 2013
Office staff was extremely helpful, made move in a breeze!!
Jul 22, 2013
Not what I expected
I needed a SU quickly and close to my home.....AE was the obvious solution. But, I didn't expect to find large oil stains in my unit and roll up doors that take two people to open. Also, the door way is less than 6 foot tall....not smart for a SU facility. I have to tip or duck to get normal furniture into the unit. Sad to say, I'm looking for another location and will have to RELOAD/MOVE what I already have in this SU.
May 07, 2013
Ms. Dotty was very helpful and informative and she took care of me in less than 15 mintues, sign sealed and delivered paperwork and storage location.
May 01, 2012
Best value in Fort Lee area
I recently moved to Fort Lee / Petersburg area and need a place to store my stuff. American Eagle Self Storage had the best rates for a nice clean unit with 24 hour access and great customer service.