Jan 20, 2020
Beth and Jessica were both courteous and friendly. Beth drove me over to my storage unit before doing any paperwork to ensure it was satisfactory. She explained everything before I was on my way. I have only had my items in storage for a few days but as of this time I would recommend Cubesmart from my experience.
Nov 13, 2019
I would give Pawtucket Cube Smart a very good rating customer service was great very friendly and helpful she knew her job
May 13, 2019
Loved this storage
Very clean, easy to maneuver, staff was extremely helpful and friendly. Gave us every piece of information needed, and is easy to get into contact with.
Mar 29, 2019
I was very happy with my service. The representative was very thorough and went over everything. They were very compasionate about my need to immediately find a storage unit. They searched out the best rate seeing my situation was urgent. The set me the address and found a closet and even better storage facility owned by the same company than what I had found on line. I really appreciated this help. When I got to the storage unit everyone was very kind. I arrived 10 minutes before closing, but they still took a lot of time with me to give me a tour and fill everything out. I was very greatful for my great service.
Jan 06, 2019
Disclosing the mandatory insurance fee before the reservation has been made would seem a little less shady.
Jun 06, 2018
Awesome customer service, full transparency of all necessary details, location is secure and easy to access.
Apr 30, 2018
Pricing is fair
Have only just moved in so far so good 9
Apr 06, 2018
Manager and associate very helpful
We purchased our storage unit using the promo and the staff (damon and jessica) were extremely helpful, both over the phone and in person. We would definitely recommend their facility to anyone who needs it.
Nov 22, 2017
Great, clean, friendly, affordable storage. Great online discount.
Oct 04, 2017
Easy, convenient and friendly
Great customer service! Very easy process.
Oct 02, 2017
100% hassle free
Super quick and easy, really great customer service!
Sep 03, 2017
Damian was amazing
He was extremely busy dealing with multiple customers at a time but is very efficient and helped with everything I needed.
May 23, 2017
Outstanding customer service
Dave was fantastic and made the process of moving in easy and painless. Great sense of humor and truly enjoys his job. Great storage company, and I'll go back every single time I need a cube.
May 10, 2017
Very professional! I'd highly recommend them!
Dave was very helpful, friendly and professional in getting us situated with our rental unit. The property is clean, and our unit is perfect. We've rented elsewhere in the northeast and not had nearly as good an experience. These folks are great!
Apr 07, 2017
Manager was great!
Very clean, organized ! The manager is absolutely AMAZING! Very professional! Would recommend this place to everybody !
Feb 13, 2017
Great Storage Place
CubeSmart is exactly as advertised! Outdoor, drive-up, so if you're expecting climate control, you're in the wrong place. Dave is super friendly and helpful, and the storage container I received was super clean.
Overall, very competitive prices, and very great customer service!
Feb 06, 2017
Quick, easy, and clean!
Dave at CubeSmart was great! Super easy to work with, explained all the different insurance levels, and got me a great unit ASAP. The units are outdoors and not climate controlled, but that's fine for my purposes, and you can drive right up to the unit.
Feb 06, 2017
You guys wore the best priced. Also loved getting the first month free.
Jan 15, 2017
Great, smooth experience
This was a great experience -- very smooth, convenient, and well-priced. Dave, who was working there, was incredibly nice and helpful. Would definitely recommend.
Oct 02, 2016
Great customer service
Dave in the front office was great, I feel safe storing my belongings here.
Aug 26, 2016
GREAT SPACE, GREAT CUSTOMER SERVICE, VERY REASONABLE
Aug 07, 2016
Great storage option
New and clean facility close to the highway
Jul 22, 2016
Good Customer service
Staff was friendly and very helpful.
Jun 26, 2016
Excellent customer service easy and informative
I preregistered online at sparefoot but for some reason they did not transfer any of the information to the actual location other than the reservation unit size and my name. At the location everything was quickly and well handled by David Almeida and we were very pleased with the storage unit.
Jun 21, 2016
Conveniently located and fairly priced
Staff was very nice and accommodating. Help you every step of the way.
Jun 19, 2016
Fast and efficient service would recommend
Jun 11, 2016
Clean facility with incredible staff
Jun 02, 2016
May 27, 2016
Nice clean facility!!!
The facility is clean and affordable. The staff member was very helpful and nice. Explained all the details of the contract. I would recommend this storage facility to family and friends.
May 24, 2016
Manager walked us through the rental, very nice, clean facility.
May 21, 2016
Awesome customer service.
Dave really took the time to make sure I had the right unit. He was also more than helpful with many different things. I would absolutely HIGHLY recommend storing your things here!!!
May 15, 2016
Clean, friendly and helpful.
The staff was friendly and helpful. The price was great and the facilities are clean.
Apr 17, 2016
Great price. Dave was a pleasure to deal with.
Would recommend. Great price, especially with using AAA get one month free. Dave was very nice and a pleasure to work with!
Apr 10, 2016
very professional and helpful
professionally run, detailed information and very helpful service
Sep 04, 2015
It was great. Customer service was excellent and very humorous. Very pleased with the security and prices.
Aug 30, 2015
Easy access easy process
Customer service was excellent , the man at the counter was also a veteran like me and understood my storage needs due to my military service. The process was very easy and fast. The only issue was there's was a lot of rust on the locking mechanism of my unit which made it difficult to get it open but nothing that would make me change my mind about the level of safety and security which is up to par with what I expect and want.
Aug 27, 2015
Clean, affordable, convenient location
This storage facility is right off 95, is clean and easily accessible. It's got drive up access to all units and the grounds are clean and well kept. Staff was very friendly and helpful. The location and local area is not the greatest, but the grounds seem secure- with key pad gate access and video camera surveillance. Happy with my choice and would recommend to a friend.
Aug 15, 2015
Jul 28, 2015
Affordable and secure!
This is my first experience with a storage facility, and I am impressed. Very affordable, secure and great customer service! Will be back again
Jul 01, 2015
the storage wonderful the safety is very good
Jun 26, 2015
They were friendly, affordable and courteous.
May 31, 2015
Quick easy process.
The process was fast, though the specifics of the kind of unit were not specified. I didn't want a space with 2 doors which would need 2 locks. I ended up with smaller unit, and hopefully all my stuff will fit. The manager was at least helpful in trying to accommodate me.
May 25, 2015
Clean convenient - staff fantastic and professional
May 22, 2015
Excellent customer service. Friendly, helpful. A bit of the outside elements, weeds, bugs, made it harder to move it and keep things clean, but I guess that is to be expected in RI in May
May 21, 2015
Wonderful help and assistance. Kind and friendly service.
May 17, 2015
Helpful staff and clean facility
Reserved online and they followed up promptly to make sure I was clear on everything and to answer questions. They were very welcoming when I arrived. Great location and price.
May 15, 2015
May 14, 2015
Convenient location close to Providence. Good price.
Communication with management was a little confusing but at the end everything worked out.
May 13, 2015
Staff was very freindly and helpful...I would recommend this facility.
May 05, 2015
STILL AN AWESOME EXPERIENCE
UNIT IS EASY TO FIND, ALWAYS DRY
Apr 17, 2015
Friendly service. Lax security
Gate did not close all night. Friendly and helpful service.
Mar 19, 2015
Very Convient Location.
Nice to be able to drive right up to the storage location. Dave the manager very helpful with setting up the paper work.
Mar 10, 2015
The front counter guy was very polite and respectful, everything fits well in the storage. Locked safe and secure.
Jan 12, 2015
Awesome no complaints
Nov 13, 2014
Nov 03, 2014
Great Customer Service / Rates
I've been storing my items here for many years. Although the business has changed hands through the years, Dave, who is a constant fixture at the facility, has always been very courteous and helpful. Anytime I did have an issue, or any questions regarding my unit, it was handled promptly.
Nov 02, 2014
Jul 17, 2014
Mar 06, 2014
Nov 29, 2013
Nov 26, 2013
Nov 13, 2013
Oct 29, 2013
Quick and easy. Manager was very personable, and facility is clean and easy to get in and out of.
Sep 10, 2013
Customer service is outstanding. Quick and concise explanations and time was taken answering all of my questions. I felt welcome and would trust my belongings at this facility.
May 30, 2013
The employee helping out was friendly and the paperwork was done pretty quickly. It was a relatively easy/average place for storage.
May 23, 2013
Good service, quick and easy, I feel like should be a little cheaper though
Apr 30, 2013
They did not give me a 50% discount on first full month-- and that was the reason I picked the facility. Also they did not disclose a $9 per month insurance charge until I actually arrived to rent a unit.
Mar 28, 2013
Mar 12, 2013
I had a terrific experience with my move in. Everything was easy. David in the customer service office was friendly and helpful, and made the move in as easy as it could be. Location is great because it is right off of 95. You do have to be careful driving around, as there are some blind intersections, but I feel very good about the experience.
Jan 20, 2013
Great place, Great people.
Customer service was the best, very up front and friendly, in and out quick. Very happy with location easy on and off the highway, good security... clean. I would recommend this storage facility to family and friends. I have used storage facilities in the past, this one is the only one I would recommend, give them your business.