Sep 13, 2018
Excellent access and pricing! Representative was a little snappy because I came just before she was leaving for the day so she gave me a crappy spot to store my car but overall it was easy access in and out the pricing great!
May 23, 2016
Location is very convenient. Service was great.
The price went up a bit, but I was able to get a student discount that I was unaware of. Service was great. The location is great. The unit is pretty spacious.
Jan 17, 2016
Very efficient and helpful and an easy place to maneuver.
They were very courteous and checked me in with no problems. I registered on-line which was very helpful. They have a cargo van on site which is free for the first 3 hours for a new customer. This was very helpful in moving my stuff in. So far so good.
Jan 15, 2016
Good place to store things at and very fast to go threw paperwork
Oct 09, 2015
finding right room
The Workers in the Passiac Store are so knowledgeable and friendly and made everything Easy I recommended them to everybody
Sep 03, 2015
Jul 28, 2015
Very easy and good price
Apr 25, 2015
I had to move quickly - storage king met all my needs and fully catered to my situation. Thank you for being so professional and accommodating In lieu of my arduous circumstances.
Mar 30, 2015
Disconnect between online reservation and office
When I booked my reservation for 29th over the phone, I was told that I would have a van, free of charge, waiting for me. When I got to the office, not only was the reservation not found in the system, I was told I needed my own car insurance in order to reserve the van, something not told to me over the phone. So out of anger I left the office without taking my unit. Thankfully, I drove past a U-Haul that had an available truck which I used to haul my things into the unit, at an added and unforeseen cost since I was depending on that van.
Not the greatest of starts..
Feb 25, 2015
Friendly staff but uncomfortable storage facility
Dealing with the staff was pleasant. But, the storage facility claims to be temp controlled, which it has not been. Also, the storage unit I was given as a large beam in it which cuts into the space I am paying for. It is COLD and honestly creepy inside the facility. The lights pop on at random times and sometimes music plays while other time it "flickers" on and off. Just leaves you with an eerie experience, as well as a freezing one.
Sep 24, 2014
Very easy..helpfull nd quick
Sep 14, 2014
They were really great & worked with us to find the right fit for us.
Aug 07, 2014
I received a deal through an online site..
I originally ordered a 8 x 9 but when I came to do the paperwork the staff showed me that space which ended up being quite small. They gave me a 8x8 which was less and some how bigger. Kinda crazy.
Aug 03, 2014
Jul 29, 2014
Jul 16, 2014
Jul 14, 2014
Great service, nice people.
Jul 14, 2014
Jul 09, 2014
They were very nice and very helpful. Great experience.
Jul 07, 2014
Jun 14, 2014
Very excellent service
Apr 07, 2014
I reserved the unit one day too be in the following day, the woman who was working there the following day had no idea I was coming. I had to explain the entire story of what I had already gone through to reserve the space. However, once I got that cleared up, the process was relatively easy.
Mar 30, 2014
It was easy and very simple just a lil pricy.
Mar 19, 2014
Great front desk person. Helpful, friendly and articulate. Great place. Easy to find and easy to use.
From the time I walked in the door I was greeted by a friendly, smiling front desk person. He was extremely knowledge and explained the rules clearly. The price was what I expected it to be. You have to buy insurance if you don't have your own. You have to a buy a lock to be used at their facility, you keep the keys. It was one of the best experiences I have had in renting a storage unit. I give them a nine out of ten. The only drawback is that I have to use stairs to access my locker. The stairs work fine. They felt stable. Great place. Easy to find. It's at the corner of Main Ave and Chestnut. Just follow the numbers and you can't miss it.
Apr 25, 2013
Great staff! Very friendly and wonderful customer assistance with all of my needs. I was given different storage unit options because of pricing, but that alone was amazing because he tried saving me a few dollars. He could've easily gave me the more expensive unit, but instead he gave me the choice to pick which unit I preferred.
Apr 11, 2013
I was greeted with a smile and good service. Paperwork was simple facility was very clean considering the size. Thorough walk through all my questions were answered. Definitely referring storage king Passaic to friends.
Apr 11, 2013
Mar 16, 2013
Feb 07, 2013
Fabulous customer service.
In other ways, storage places seemed quite similar. But wow, what a great desk person. Personable, friendly, helpful.
Mar 12, 2012
They beat my expectations!!!
I have seldom been so impressed with a service agent as I have been with the Assistant Manager Mr. Christopher Llanos. From last November, when I opened my account at the facility in Passaic N.J. to just a few days ago, when I no longer required my outdoor unit, Mr. Llanos has shown an incredible amount of courtesy and consideration in offering accommodating solutions during a time of personal economic difficulty.
I applaud Storage King Passaic for having the wisdom to hire such a quality individual as Mr. Llanos. He is a person that is not only excellent at what he does, but allows his personal ethic to enhance his work ethic to make the customer feel comfortable about their investment. A young man with such qualities should not only be allowed to train others, but move rapidly up the corporate ladder.