Sep 26, 2019
I have used SafKeep for more than 10 years for my storage.
I feel safe with my storage here. The office keeps me informed of any changes. I am happy with them. However, I think that they should give the old time customers like myself an advantage when it comes to increases in fees. Otherwise. The company is well managed.
Nov 13, 2017
Needed a bigger moving cart
Nice people. Easy access. Needed better/bigger equipment to transport a mattress
Oct 25, 2016
Wow! What a find!
I called a lot of storage places in both Oakland and Alameda, before finding Saf Keep! Their on-line program was so easy to use and I got an immediate confirmation by email. Then, within a couple of hours, I got a phone call to go over additional details.
On the day of check-in, we got a tour of the very clean facilities and then filled out a minimum of paperwork. Everyone was very professional and kind.
This is an excellent find!
Nov 13, 2015
Very easy and efficient, great experience.
Nov 02, 2015
Great quick friendly service
I used this facility before and they were also great last time. Quick registration and got a clean secure unit quickly. Highly recommended.
Oct 09, 2015
Very friendly and helpful people eager to please
Sep 20, 2015
The process was very easy.
We found the staff to be very helpful. The facility was neat and clean. We are comfortable with our possessions being stored with them. The prices could be cheaper but everything considered it's fine.
Aug 03, 2015
So far, excellent.
Jul 28, 2015
Great dependable service
I used Saf Keep when I moved from the east coast to hold my belongings till I had a place. Best price in the Bay Area plus super fast and easy to setup online. Process to complete the rental in the office took a little whole, but they had great customer service and we're very helpful.
I especially appreciated that they let you use their moving truck to unload your storage unit which saved me time and effort going to Uhaul. I'd definitely recommend this place.
Jul 27, 2015
Staff was very helpful facility looked very clean and felt safe
Everyone I met was professional easy to ask questions and answer any concerns I had even sold me a lock.
Jul 02, 2015
I turned to Saf Keep because I was a frequent traveler there when I worked for a non-porfit that used this storage facility to maintain medical records. I always felt safe and secure.
Jul 01, 2015
Customer service is excellent. The facility is very clean, easy to maneuver carts for transporting items. All staff are very helpful and prompt. Overall, excellent facility.
Jun 08, 2015
Super easy and fast to check in.
Great staff, clean, and secure facility.
Apr 30, 2015
I'm a return customer who is happy to pay more to store my stuff at this excellent facility.
Mar 06, 2015
Internet price drew me in. I was impressed with the personnel and facility.
Dec 30, 2014
I wish there were more that I could ask from Saf Keep, but they are tremendous!!
From the personal attention we received when we first walked in the door, to the pleasant, clean smell that hits your nose when you first walk into the elevator to the storage units - this place is TOP NOTCH!! They continue to impress us. We used the truck they offer as free with renting. It was clean inside and out. They lent us a dolly to help move our things from our apartment. They have carts and dollys ready for your use when you arrive at the facility itself. Our unit is clean, the entire grounds are clean. We love the staff members! They're always ready to lend a hand with moving your things (can you believe it?!!), when they're free, and the office staff is always ready with a clear, straight-forward answer!
Dec 11, 2014
Great service and location
Located near our apartment and provided a free moving van rental! Great price special too.
Sep 12, 2014
It was a better storage place then most other ones around Oakland, and affordable as well.
Aug 20, 2014
Aug 07, 2014
Great customer service, efficient check-in process, clean facility, secure facility. Could use more variety of storage units. Prices are on the mid to high end
Aug 06, 2014
Easy to get started, friendly staff, overall solid experience.
Jun 30, 2014
VERY PLEASANT. VERY HELPFUL
Jun 04, 2014
May 28, 2014
From my experience compair to another storage space for all of the most important things that I think it's best and easy great comfable and my all in good standing on my opinion its most best I feel like home.
May 09, 2014
Very easy, friendly staff
very clean, nice facility
May 02, 2014
Mar 05, 2014
Superb staffâfriendly, helpful, yet blindingly efficient. Facility is nice too. Unusual layout causes some traffic issues but everyone cooperates to work it out. My unit, at least, is nicely proportioned for maximum efficiency.
Dec 14, 2013
Locally owned storage facility with reasonable prices
I rented a 10' x 10' room with Saf Keep. Paperwork was quick, the staff was helpful, and the prices reasonable. Some Saf Keep customers leave extra furniture for sale in the lobby and we picked up a few nice pieces for cheap. One of the best features they offer is a (almost) free delivery truck you can use to move your stuff. You just need to pay for the gas you use and a rate per mile if you drive over 20 miles. The space was clean and secure, with cameras, security guard, and gate. I would recommend them for anyone needing storage space in the area.
Nov 05, 2013
Very helpful clerical and counter help from Liz. Also very helpful & courteous service. Impeccable cleanliness and very professional. Very helpful to rent us a truck for the day also!
Jun 23, 2012
Before anybody considers renting at Safe Keep Self Storage 633 3rd St Oakland Ca they should read about my experience with this outfit.I went online and rented a unit-not a mailbox a storage unit-for $20.00 (there was a onetime $22.00 admin fee-that one I never understand since the costs are incorporated into the unit costs). The unit was small-I simply wanted to store a Computer-very simple idea. I was given a reservation number and all seemed good to go. I'm then contacted by a representative and told that the smallest unit available will cost $105.00 a month. The Website said it was a unit-available for $20.00 monthly. Is somebody just lying? Is this a bait and switch tactic? What am I missing here? This is a review that is going onto three sites in the hope that nobody else will have to waste time with this crowd. I know everybody has to make a living but to push it to this degree is sad.