May 19, 2019
Good customer service, property seems safe and decent.
Jul 29, 2018
The customer service was great
She was very patient she was on the phone when I got there but once she hung up she apologized for the wait and the rest of the process was very smooth
Jul 01, 2015
Jun 22, 2015
Jun 18, 2015
Jun 12, 2015
The proprietor was experienced and answered all of my questions. Great value!
Jun 08, 2015
Supurb facility and service.
Friendly staff and very clean property. Highly recommend this storage facility.
Jun 02, 2015
Easy and straightforward
Very friendly staff, easy access to area, great price!
May 01, 2015
I chose SecureCare for it's very good security and good prices.
Apr 19, 2015
I was able to move in the day I reserved the storage unit. Simple, easy set up!
Apr 17, 2015
Low Price = Happy College Student
I am an out of state college student and I took 2 cars to get my stuff down here and my parents aren't going to come down here bring all my stuff home and then bring it back 16 weeks later so I always knew I was going to keep storage over the summer and thought I was going to have to spend over $200 of a small unit, because that is what my other students spent the year before. That was before until I found SecurCare Self Storage it was $15 a month last year for a 5 x 5 that I was going to use for 4 months and I was able to split that between me and a friend making rent less than $50 between the both of us which was worth the 15 minute drive from my school. On top of the great price the staff at the front desk was friendly and helpful and answered all my questions and walked me through everything, the only thing that I could find as a 'negative' is the paperwork took a little time (but paperwork is something you will have where ever you go and I took my time to skim over things before I signed). they even remembered my name when I came back 4 months later to check out. the price was enough to bring me back and the friendly staff is the icing on the cake.
Apr 05, 2015
People were friendly, service was quick but thorough being I was in a rush.
Feb 27, 2015
unit does just what I wanted
Patricia took care of me moving in. She's great. I am in a completely clean 10x15. The only issue was the vehicles parked/stored on the perimeter of the facility made turns with a trailer a bit challenging. Facility is off the main road, I expect security will be fine. Only complaint is that there was no notification of insurance being required. $9/mo not a deal breaker for the low cost of the space.
Feb 23, 2015
wow great customer service
i had rented 1 unit and then needed a bigger space the person helped me get a great price for the new unit i received 1 month rent free. they really go above and beyond i would recccomend this place better then all the big names out there
Nov 19, 2014
Oct 24, 2014
Aug 27, 2014
Aug 07, 2014
Jul 02, 2014
It was fast easy.and the lady was very informative
Apr 22, 2014
I had a great experience with SecurCure Storage in Norcross. The staff was very helpful and professional. I would definitely would recommend a friend to this facility.
Feb 11, 2014
The woman at the front desk was very pleasant. She made moving our things into storage, a very simple process.
Jan 23, 2014
Front desk could not have been friendlier or more accommodating. It's 24 hour access and they have a moving truck for your use. Convenient location of I-85. They were half the price of others in the area.
Dec 17, 2013
Great experience and price. Very friendly associates.
Dec 15, 2013
Worst on-site manager
I went to SecurCare Self Storage - Norcross - 1 Western Hills CT after I talked to Custer Service Representative Ms. Diane over phone.
Onsite manager Kibur was the worst ever I meet, she asked me to walk out and see other storage facility it was on Dec 11, 2013. She said the she is independent of what customer service agrees and commit about admin charge, rental rate and other conditions she has her own setup which is nothing to do with central booking over phone or internet.
She did very rough and arrogant behavior with me. I have stated truth here about how she had treated me, if you keep her in your facility I want to warn you would loose your reputation.
Dec 03, 2013
Billy R Register
Nov 17, 2013
Excellent Customer Service
Terri was wonderful!! She was easy to talk with! She answered all my questions and made me feel right at home. Also the price is UNBEATABLE!!! Very happy I found you guys(and gals)!!!
Sep 21, 2013
Great location and clean safe place.
I had to move my mother to a nursing home at the last minute and need to find a storage place quickly. Securcare came through for me. I was able to book online and move in same day.
Aug 08, 2013
Customer service is great and the building and unit are clean, comfortable and well lit.
Jul 01, 2013
Mr. Tibur, Was such a gentlemen, his diligence to help and eagerness to go above and beyond and also be nice in such a geniune way, in my time of crisis due to my apartment flooding he was the most helpful person I met all day. Thanks Sincerely Tibur for your Outstanding Service and Care!
Jun 25, 2013
We were pleasantly surprised and very happy with the service in this facility. Very good value.
Jan 06, 2013
They Ruined My Furniture
Got a 10x15 unit in December. Went back a few weeks later to move some items out. Found about $2000 water damage in my new furniture.
The back of the unit had water leaking down the wall. It was pooling at the base of the wall. I had some furniture leaning against the wall as well as on the floor against the wall. The wood is now swollen and destroyed.
When I reported the damage to SecurCare (spoke with the local, regional and national folks), they said I was basically out of luck since I did not elect to pay for their insurance. One of them actually bragged to me they spend lots of money on contract attorneys to write their policies to protect them from ANY liability.
The bottom line is that the furniture was damaged due to no fault of mine and complete fault of them. They refuse to offer any assistance at all.
This facility is old and in poor condition. This company is obviously not concerned with the business of "Securing" your property with "Care".
Nov 08, 2012
My name is Rony Delgarde, founder of Global Paint for Charity. And as a social entrepreneur in this current economy where I rely on low costs of services for everything I need to help grow my business, and that is exactly what Securcare Self Storage does. Your excellent customer service staff, great move in specials and incredibly low prices on the storage unit were the reason I decided to store my personal items in your storage. I plan to rent more units for my organization and I will tell everyone in my network about your great deals. Thank you and keep up with the great works. Rony Delgarde
Oct 02, 2012
I couldn't be more pleased!
This is not the newest facility for storage in my area but it is clean, secure, and well located for my needs. It offered by far the best price I could find so I have no regrets in that sense. The facility is well lit and easy to access day or night. I'd recommend it to anyone!