Jun 03, 2020
Quick, Painless, and Clean
This was my first time using a storage unit outside of the UPS storage service offered for my school. Melrose had amazing special prices, and the process was SO easy (renting, signing lease agreement, and ONE email). Place was clean and I must've called three times to get answers to my questions and the lady on the other end was so nice and patient every time! Definitely would recommend to a friend.
May 12, 2020
Excellent Customer Service
Since this was our first time using a storage unit, I was a little nervous. Everything went smoothly, the customer service was excellent, and the building was organized and clean. I would definitely recommend Melrose Self Storage.
Apr 24, 2020
Online was easy to navigate
Great storage space, the unit was just the size I needed
Jul 04, 2019
Very convenient and great customer servixe
I had an issue initially and the staff made sure to solve them and follow up. The facility is very clean and well lit.
Jul 02, 2019
Pro and cons
I was not impressed that the price is only for four months. That's kind of a damper and may force me to move my belongings before I find a home. I like you enter with a code but also a pain while moving in and out, the fact it has to be punched each time. Also, other tenants did not return the carts to the elevator so we had to walk the entire unit to find the moving carts.
Jun 04, 2019
Best Service Iâve had.
I have never used self storage before and when I walked in to Melrose storage it was quick and easy and the receptionist gave me all the information I needed and I was set up with in 10 to 15 minutes.
Sep 02, 2018
Ten stars !!
Best customer service I have ever experienced two thumbs up and ten stars