Oct 02, 2019
Do not use them. We moved in and 2 days later were robbed. They sold us a lock for the unit that was broken off. The insurance would not cover our losses of over 3000.00 do to the lock they sold us. They have now taken them off the shelf. All they can say is sorry. They could not seem to get the cameras to work so those were no good. They also told us the locker next to ours was also broken into. We still had to pay for the locker each month but they kept saying not their responsibility and this never happened before. Find somewhere else that is more reliable.
Aug 18, 2019
Amazing customer service!
The manager was so helpful and accommodating. Would recommend the facility for their great customer service alone but it is also very clean and secure.
Jun 22, 2019
Kind management, clean and large units at great rates!
Management was very helpful assisting us with securing our storage unit, which was especially appreciated since we were arriving to town after a cross-country move. There was a 20x20 unit that fit our needs perfectly, and for a great rate. We felt very welcome by Debbie, who even offered popcorn, cookies, lollipops and water to our children while we unloaded the truck. Speaking of trucks, there was plenty of room to maneuver our 26' Penske moving truck through the facility, and there was a separate truck entrance to help get in/out easliy. We highly recommend Keylock Storage on Middleton!
Jun 20, 2019
Easy to get into with a big u haul
Staff was very friendly. They had snacks and water for us. We were also able to borrow their hand cart to get our storage unit loaded. I had a large u haul to empty and having second gate made it a lot easier to get the truck through the gate without possibly doing damage.
Jun 18, 2019
Nice and very friendly
Storage unit was very clean, the worker was very helpful. We were very grateful that the office had water for us while we were moving in.
Jun 10, 2019
Very friendly associates and nice, clean units.
I had an amazing experience here. The lady who helped was fun and energetic and gave me a lot of information
May 13, 2019
Weâre relocating and found a great place to store things.
Only a few minutes from our new home, we found a really nice place to store our belongings til our move in date. Debbie was extremely helpful, and during our first visit her courtesy was also shared with other customers. This facility is extremely clean and well monitored by countless cameras. ð
May 09, 2019
Debbie is amazing, helpful and friendly.
Iâve used this storage unit in the past, and others that have worked there have always been great. Coming back and meeting Debbie she made my time signing up again enjoyable and worth going back
May 04, 2019
Debbie was friendly & professional. Felt very safe. Very clean & neat.!!
I was a little anxious, but Debbie put me at ease. She walked me through step by step. I was so glad to see the facility was neat and clean. Felt very safe to enter facility when I needed access. I love Idaho!
Dec 23, 2018
Space is just what I had been looking for. easy access and roomy enough so that even I can park in it.
Oct 08, 2018
Helpful service. Good price. Was able to get in right away.
Sep 21, 2018
Reservation was easy to make.
Office manager was so friendly and pleasant and spent quality time making me feel welcome and showing me a few options. Great experience!
May 06, 2018
This was the easiest reservation ever made. Would differently recommend to everyone
Aug 30, 2016
Great storage facility.
Debbie was most helpful. The storage facility was very clean. The price was very competitive.
Jul 20, 2016
has to move in 3 day notice
They were great, super helpful very polite.So thankful I was referred by a friend.
Jun 22, 2016
Very clean. One of the best customer service experiences I've had at a storage facility.
May 29, 2016
I love that I can reserve online without paying!
Simple and quick! Friendly people and I love that they provide the lock!
Mar 28, 2016
Cheryl was very friendly and professional in helping me rent the storage unit I needed. She demonstrated everything from opening the gate to securing the unit. Thank you for employing such professional and carrying people. Cheryl is definitely a keeper.
Mar 06, 2016
Really nice woman helped me through the process and got it done! The place is well maintained and has friendly people running it.
Mar 05, 2016
Been using this place for as long as they have been in business!
Feb 10, 2016
That took time and showed me different types of rentals. I was impressed with their service.
Dec 13, 2015
Unit and staff great
Reserved on-line, unit secured, and moved in all in one day. Staff genuninely caring and mindful of my needs. Facility clean, well-lit , and secure.
Oct 27, 2015
Just what we needed.
Great facility. We actually got a bigger and better unit than we originally wanted.
Sep 23, 2015
Just rented a unit
Very clean!!! Staff is very friendly and helpful making the process easy. I really like the price and multiple sized units to choose that fit my needs.
Aug 23, 2015
Clean unit and surrounding property. Professional, yet very friendly staff. Great experience.
Aug 20, 2015
Great customer service and security! I have no worries about my belinging being stolen with their 16 security cameras. Plus I love having 24/7 access to my belongings!:)
Aug 14, 2015
This is the best solution for my needs, clean, friendly and easy access.
Jul 28, 2015
Friendly organized staff
Over all a good facility. Friendly organized staff. Great security. Office parking a little tight. Overall very satisfied.
Jul 27, 2015
The BEST customer service, EVER!
We moved from a storage unit in Portland to this one in Nampa. We ran in to crazy construction and traffic and knew we would not make the closing time. Spoke with Debbie and she assured us that she would be there whenever we got there! So incredibly nice and easy to work with and the prices- just amazing!!!
Jul 27, 2015
Friendly service, clean units, decent prices!
Jul 23, 2015
one Happy client..
I very much enjoyed the staff at keylock storage. It was a very stressful time for me and they made the process a little easier. The place is clean no bugs :) and I loved how they had free fresh cold water. It was one of the hottest days in Idaho and we ran out of water and they offered with a smile. Thank you will return if ever needed.
Jul 22, 2015
Good customer service and security
Jun 28, 2015
Great service, friendly service!
The young lady was very pleasant and helpful. This was not a unit I was renting but was helping my son as he lives out of the country. I know how was very satisfied with the service also!
Jun 14, 2015
Clean and secure!
awesome amount of cameras locks supplied for some units! Very impressed!
May 04, 2015
clean and well kept space. friendly costomer service.
Everything is clean and tidy. The woman at the dront desk is very kind and helpfull
May 04, 2015
May 04, 2015
Thank you for your great customer service
May 04, 2015
Awesome customer service and care
They workers were friendly and caring
May 04, 2015
Debbie and te other gal were very helpful
Very impressed with over all experience. Great customer service!!!
Mar 02, 2015
Just what was advertised, no surprises!
I found the facility to be exactly as portrayed on the website. Customer service was helpful and a joy to talk with, even had a few tips to help me with my move in. Would heartily recommend this facility to anyone needing storage.
Jan 25, 2015
Found just what I needed. The girl Stacey was so patient and made me feel very comfortable with choosing keylock
Jan 02, 2015
Amazingly epic in every way possible
Dec 05, 2014
i had great experience the customer service was very good the storage unit is very clean and the security is great i am very satisfied.
Aug 04, 2014
Debbie was a great help and very friendly!!!
Jul 15, 2014
Jul 06, 2014
Great customer service and very clean facility!
I've used other storage places in the past, Keylock is by far the cleanest and offers easy access to the units. The staff is very helpful and knowledgeable. They have plenty of security cameras and I feel my belongings are safe there. They showed us several units by driving us in a golf cart...great customer service! I would highly recommend Keylock Storage!
Pete and Kerri
Jun 15, 2014
Just started but so far great
May 21, 2014
I am just parking my rv there till spring gets a little better
Apr 10, 2014
Great Customer Service and Friendly
Staff was very helpfull! thank you
Apr 06, 2014
I would definitely recommend Keylock. They were very helpful. The staff were very friendly and kind. The entire compound was very clean and well kept. I feel secure and confident in leaving my belongings in the care of Keylock storage. Thank you for all you do!
Apr 02, 2014
Apr 01, 2014
they were very helpful and I love the fact that I could reserve it online
It was all in all the best rental experience I ever have and the fact i could reserve online was all the better.
Mar 28, 2014
Mar 04, 2014
It was quick, very fast, and easy. I was very happy.
Jan 14, 2014
I haven't really been there long enough to answer a couple of these questions. I'm answering based on first impression/appearance. The one concern I wish storage places would consider is flooding. Whether they have the units sit two inches higher or put some sort of drainage/runoff system within the flooring. That would be an almost-perfect storage facility.
Dec 31, 2013
Attendant very helpful.