Jul 29, 2019
Nice, safe storage facility.
The only thing that needs to be changed is the access to the facility. There are only two stalls to drive into to unload and when both are taken, it's hard to get the hand truck over the curb going into the garage. That really is the only complaint. Otherwise, it's a great facility.
May 18, 2019
Customer service great. Storage area clean.
Close to the University. Very good customer service. Called me after reservation was made to confirm. Asked us to call half an hour.before we were.coming, which was no problem. People.in the office very nice when we called and very nice when we got to the storage. Very helpful as.well.
Aug 16, 2016
Safe and secure storage!
We had a great experience moving our items into the storage unit. Would definitely recommend this facility to others.
May 15, 2016
It's pretty expensive but I am very satisfied with its quality.
Aug 24, 2015
Easily accessible and Safe.
I would definitely recommend this storage facility to family, friends and fellow students. The lock up is easily accessible and feels very safe. The customer service is wonderful. The lock up was my first experience using a storage facility and I was pleased with the whole process of moving in and out of the storage facility and always felt confident and comfortable leaving my belongings there.
Aug 08, 2014
Have used other facilities- this is the best.
Staff friendly, have seen change of guard a few times in the last 3 years but all are well-versed in running the place. Have seen them vacuum and do other maintenance tasks. Staff have also assisted tenants with carefully loading delivered supplies that arrived via UPS when a tenant was out of town. Learned this was a great service for salespersons needing to manage incoming inventory for their sales business. Also, one of the front desk personnel was patient and very professional with a 20-something who gave her a hard time with charges- he was wrong, the staff person was RIGHT. But she was quite pleasant about the whole thing. Phone 800 assistance has also been positively strong.
Jul 02, 2014
Great facility with friendly staff!!
We live out of state and needed a place to move some estate items. The Lock Up storage center fit all of our needs... we were even able to use their truck to move our furniture etc.. to the storage unit. Unbelievably convenient! Great facility and professional staff.
Jul 09, 2013
Great initial contact. Superb service in every aspect! Thank you for keeping most of my stuff in such great care.
Jun 25, 2013
Fast sign-up, efficient , great location, very clean facility.
Jun 13, 2013
Jun 09, 2013
Clean & Secure
clean and secure, prices average
Oct 22, 2012
Staff rude, limited gate access
Jun 01, 2012
Great but ask about all fees & insurance
on site service staff was great. faciitly super nice. only dowside - undisclosed fee's and insurance requirements
May 20, 2012
Helpful staff, free use of truck within 15 miles!!!!!!
The facility was very clean and neat. The staff was great and very helpful.