Nov 09, 2019
Prompt Service and Facility
Really great place, and great prices. Kate assisted me with finding a couple different rooms and was great with getting me through the paperwork quickly.
Oct 31, 2019
.Needs a whole lot of improvement like opening to the public on time
The move in was not to my liking. it says the office opens at 9am and it didn't open until 1045-1100. No one had keys to the office to take their lock off of the unit so I could put my belongings in. Very unorganized. But I must say that for the whole nearly 2 hrs I had to wait they kept appologizing for the wait. Theres definitely room for improvement
Jun 19, 2019
Stress free move in!
Very helpful, easy sign up and appreciated the access to flatbeds during move in. It made everything a lot easier!
Feb 03, 2019
Great professional service as I expected.
From the day of the reservation of the storage unit's visit and the day I began moving some of my belongings inside the storage space, everything worked out very well.
Oct 13, 2016
Amazing service; Celeste is superð.
Very accommodating to my needs as a 68 year old woman. Felt quite safe with all the security cameras.
Jun 03, 2016
Really attentive customer service- when I was shopping around, I found that a lot of places don't even answer the phone when you call. At fort knox, I called three times with questions- they answer the phone right away, and always had answers to my questions. Very friendly and knowledgeable staff.
Mar 07, 2016
Easy move it. Large units. Dry
Jan 23, 2016
Great overall. Customer service was awesome.
May 20, 2015
It's close to home and suits are needs
I booked the reservation online but my husband completed the paperwork. He said the manager was very pleasant and professional. He toured the facility, was shown the unit and was informed about optional extras like insurance. We started moving in the following day. Close proximity to home is a nice bonus. Makes multiple trips less of a chore. All in all it's been pleasant and it suits our needs.
Mar 03, 2015
I requested a 5x5 space but when I opened the unit it was 5 ft long 3 ft wide. Not getting what I paid for
Dec 16, 2013
From beginning customer service was great. Showed me the facility very nice for an indoor storage. Site was very cold but was explained why but it is climate controlled so whatever it takes to make sure your unit doesn't mess up is appreciative. Able to go in and out as I please is truly helpful. Very nice overall.
Nov 27, 2012
Fort Knox is my first choice for any storage
Staff always curtious and helpful. Appreciate keeping the facility clean and monitoring the building makes me feel safe when I go to one of my families units as I sometimes go alone. Thank you very much.
Nov 16, 2012
I have been a customer for years and they are the best!
I have used other storage facilities and find Fort Knox to be clean, safe, accessible and very well run. Colleen and the staff are always helpful. Very happy to have this option for my storage needs!
Nov 15, 2012
This is a nice facility and is clean.
Nov 15, 2012
Although anything at To pay for every month stinks, this is a good deal, the best part of it is its climate controlled, go look around and check the prices you'll find climate controlled units for this price, staff was very professional, easy access to the facility, of course I wish it was nothing per month but I guess that settles the question. This is a good place to put your extra stuff. Things going on nowadays I just wish I knew little of it more about how much is overseeing government knows about if you have a unit or not? I don't know but I wish it totally private, it may be amenable I wish they would tell you that information in the beginning. Long as you follow their rules this is a great facility, have access to U-Haul trucks, and only needs, I found this place to the very professional.
Nov 14, 2012
satisfied and confident
this is a nice facility,... good storage conditions,...