Feb 15, 2020
Great customer service, fast easy registration
Easy internet registration.Received immediate phone call for verification of scheduled arrival and information verification. I was pleasantly surprised receiving call knowing internet reservation was seen and customer service was waiting for me at the front door.Thank you.
Nov 12, 2019
The process of renting was easy and fast
I did my reservation on internet and when I went to the office I completed the process of renting faster that I thought
Nov 01, 2018
The main guy at front desk helped out sooo much... answered all my questions quick and in a jiffy...
Oct 17, 2018
Great Customer Service
Giovanni checked me in and showed me a variety of units. So accomodating!
Oct 01, 2018
Great customer service
Very friendly staff. Clean and bright storage facility.
Aug 24, 2018
Great space and value
Great space and location, customer service rep that helped me was awesome, she explained everything so thoroughly.
Jul 17, 2018
The manager, Ambrosena was very friendly and helpful, making a rough day a little better.
Apr 13, 2018
Great place !
This is a great place with a great customer service I would highly recommend it
Mar 29, 2018
Customer service person was very nice to me and Place I like it thanks
Feb 27, 2018
Extremely professional and very affordable
The manager was wonderful and very efficent. The facility is in a great location and extremely neat. Only wish I could access the unit 24/7 but I understand their security precautions.
Nov 01, 2016
Extra Frills and No Fuss
I had planned an online rental of a storage facility for an upcoming move. I had searched a number of places and made reservations at Public Storage. On the day of the planned move in, I had secured a $88 monthly fee on a 10x10, walkup, no climate control, only to have it go up on the day I went rental location.
I was told that Public Storage only holds the pricing for one week before going up on the price. I was highly upset as I had seen the same location offered at a discounted rate online. When approached, it conveniently was "unavailable."
My boyfriend located the Stor-It in Melrose Park, IL. Not only was it clean, drive up, secure, but climate controlled which is especially important for Chicago winters and summers. But above all the everyday price was much lower than the Public Storage - $85, I even secured a lower online special making my overall savings $75 per month.
As someone who does not use storage facilities frequently, I went with a name that I knew, and ended up getting screwed with a bait and switch. I am very happy with Stor-IT and would highly recommend their facility and Sparefoot.com to any one.
Oct 30, 2016
I hope it's nice and secure
I was thinking my AAA discount got me a better deal. It's new so it's clean and double gate lock to get to your unit which I like. Cameras everywhere which i like. No top cover which can allow damage from above, not a fan. Must take insurance also not a fan
Oct 24, 2016
Yes was nice
I didn't like that I was forced to insure something.
Sep 24, 2016
Very nice people to work with
Very clean and impressive facility.
Sep 05, 2016
Standard storage place
Friendly at the desk, good prices, clean unit but the place is still under construction, don't pro-rate
Aug 28, 2016
I get in and out, with ease. I feel safe. It's a nice clean place. And Julio have very good customer service.
Jul 26, 2016
Friendy & helpful staff, Joe. Facility is clean & very accessible