Jan 16, 2020
If you need storage go to Mini U Storage in Livonia
Great Storage for low cost!! The Mini U Storage people told me about Spare foot and I got a better deal for the storage unit!!!
Dec 08, 2019
Excellent customer service .easy access. Would recommend to family and friends
Sep 19, 2019
Great place to store your goods
My second time renting a unit and I must say the price got better. Friendly and helpful staff
Jul 23, 2019
Located close to my residence.
May 06, 2019
Ok great location just donât like that the property doesnât have cameras but other then that is a good to fair storage location small space
Feb 27, 2019
Price was great and friendly service
Feb 14, 2019
I was able to move in a day earlier without any hassle. Price was good, and the unit was as advertised.
Feb 14, 2019
I've used this location for over 6 yrs. By far the best customer service. Always smiling and veey helpful.
Feb 12, 2019
Kind, helpful, engaging. Helped me every step of the way! Great people.
Feb 07, 2019
Everything handled first class.
Everything was great. I was ushered to the the unit where my car was to be kept and explained exactly how everything would be handled. Very pleased.
Dec 18, 2018
Easy to signup and convenient location. Nice size units.
Dec 06, 2018
Great place to rent from
This place has been great to work with and they are very professional.
Dec 04, 2018
The owners and staff are very friendly and accommodating. Facility was very close to home. Facility is clean and in very good condition.
Nov 11, 2018
Nice clean and friendly
Booked with sparefoot and it was a breeze. The free truck was nice also . The staff was beyond wonderful and it just made my experience awesome.
Aug 26, 2018
The customer service was wonderful.
Aug 21, 2018
Really Good customer service.
Apr 19, 2018
Extra friendly staff, very easy process
They made first time renting a storage unit simple and painless! Very friendly and helpful staff.
Apr 17, 2018
Great Storage Solution!
Peggy showed me four units until we got the one that was right for my storage needs. Really felt like she cared about getting me the best unit available even though it was only a 5' x 5'.
Apr 08, 2018
Good value and friendly staff.
Good value and friendly staff. The discount for move-in and use of their moving truck was well worth it.
Mar 05, 2018
Awesome Customer service
Very happy with the facility and had a great experience. Customer service was amazing.
Melvin E Newton
Feb 01, 2018
Had problem locking unit,needs light blub
Apr 19, 2017
Meets all of our needs. Very impressive.
All there when we need anything. The grounds are always keep up clean and the office too. The managers are so polite and very friendly and willing to help us in any way. We do recommend mini u storage to other people that we know. Thank you mini u storage for everything.
Feb 14, 2017
Friendly staff and clean facility. Reasonable cost. Unit in good condition.
Convenient and clean facility. Rental and move-in was with ease. Fair rental agreement. Month to month rental a plus.
Feb 04, 2017
Staff was very attentive to my needs and schedule. Everything went off without a hitch. Very pleased!
Feb 03, 2017
Staff was very friendly and helpful!!!
I would definitely recommend !!!
Jan 30, 2017
Very nice and easy to reserve/rent
Very friendly/knowledgable staff (owners?) Everything was simple and easy.
Oct 27, 2016
Pleasant, polite, easy to get completed
The agent-owner I dealt with was polite, easy to talk to and made the process a breeze!
Sep 26, 2016
Clean facility with all drive-up units!
The drive-up units are a huge plus, as many other facilities do not have that. The facility was clean and staff was friendly.
Sep 23, 2016
Nice staff to help me out in short time.
Sep 12, 2016
Goid facility who has a moving truck
The decision to use this facility vs. Others in the area was based on them having a truck you can use for move in.
May 27, 2016
closer to home and location is great.
great place for a storage, the storage is clean.
Mar 27, 2016
Mar 04, 2016
Very happy with the staff. Incredibly helpful.
Mar 03, 2016
All has gone good so far
Feb 29, 2016
Perfect price/place to store things from uncluttering to sell my condo
Feb 26, 2016
Great price, friendly and helpful management.
The new on-site manager and his wife were very friendly, efficient and helpful.
Feb 21, 2016
Nice staff. Accommodating.My unit was reasonably priced. A good experience.
Pleasant experience. Would recommend to a friend.
Feb 03, 2016
Fast, efficient service.. low cost.
New managers are very nice and helpful! Found the exact size and price I needed.
Jan 31, 2016
People where very informant and clean with great prices
Jan 30, 2016
The customer service was excellent, and the place is very well kept
Jan 09, 2016
Good facility, security, service & pricing
We were looking for a storage facility after my daughter graduated to hold the items from her apartment. I was interested in this facility because the price was very competitive and its location works for us. When we checked in, the staff was very helpful, pleasant, and clear. Very pleased so far!
Dec 28, 2015
A good one
Dec 27, 2015
Very professional customer service- I was impressed.
The gentleman that helped me was professional, friendly and helpful. He even swept out my unit after noticing some dust/leaves in the corner.. I would recommend this company to anyone!!
Dec 27, 2015
Good experience! I would recommend!
Dec 18, 2015
It was great customer service and close to home! It's safe and secure! Happy I chose Mini U!
Dec 16, 2015
Close, Convienient and staff was a pleasure to work with.
Just new to this facility, but appears to be clean, and well run.
Dec 13, 2015
Great price at a great location.
They are economically priced, with a very convenient location. The staff was friendly and helpful. They had just the right size unit for my needs. The process was very easy. I was able to put stuff in the unit right away.
Dec 12, 2015
Good. Staff knowledgeable, friendly.
Nov 25, 2015
Fast n nice
Follow up with calls...very nice. Offered me pretzels while I waited n free truck to move u can't beat that
Oct 28, 2015
It took no time at all to complete paperwork, very friendly staff
Oct 24, 2015
Price and specials were lower than my expectations. Great customer service, very friendly and helpful. Great specials lowered the price even further. Very clean .
Oct 14, 2015
Staff has been very helpful explaining the process and services. Facility & grounds are well maintained. The question about security, I often see the small personnel gates left open during office hours?
Jul 27, 2015
Quick and Simple
Once the online registration was done I was able to walk into the office sign a contract , see the unit and we were done. Quick and simple.
Jul 03, 2015
Very good, will use again. No issues for 2+ years of use.
Apr 15, 2015
Manager was very helpful and nice very nice customer service
Apr 15, 2015
Very pleasant and easy to talk with.
Apr 04, 2015
ok but not great
The facility doesn't have any surveillance and has a gate that you can easily hop to get in. my storage unit had oil on the ground. But it was a fair price through sparefoot.com.
Apr 01, 2015
the only criticism I have is that the driveway around and between the units are a little narrow
Mar 31, 2015
Mar 09, 2015
Dec 30, 2014
Early morning or late at night, I feel safe going into my unit.
I went on line and was able to reserve a unit less than if I had called direct. This was a last minute emergency move and it worked out for me and my niece. I referred her to the unit and she was also able to take advantage of the great savings. Great staff and service. The website is user friendly and you can have your confirmation sent to your email or text. (I saved about $30.00) Thanks
Nov 12, 2014
Oct 13, 2014
Sep 29, 2014
Very nice and helpful people.
Aug 13, 2014
Very professional staff!!
Jul 17, 2014
This is the second time I have used the facility. I never had a problem.
May 22, 2014
Wonderful and accommodating customer service that made my transition smooth. Thank you!
May 18, 2014
The location is perfect for me. Very friendly people.
Apr 05, 2014
Great and friendly customer service
I stopped in and checked Mini storage before going online to reserve. Jim was great and showed me a unit in a snowstorm. I reserved online for a great price and Jim took care of the balance of the paperwork. He and his wife do a very good job with customer service and helping out. HIghly recommend.
Apr 04, 2014
Apr 03, 2014
Great value for a 5x5 at $19/mo. Excellent customer service with fast and professional service. They have bird poop issue in the 5x5 units that need to be addressed.
Mar 23, 2014
The managers (Lin and Larry) went out of their way to provide outstanding customer service, even though they were in the midst of renovations at their office! Highly recommend them to anyone looking for storage.
Mar 23, 2014
Mar 19, 2014
Great place, Good people, The two people operating the units are very knowledgeable and helpful. They made the experience very easy.
Mar 13, 2014
Mar 11, 2014
Price good, slow service and unit was not cleaned out. Did not tell us upfront on the odd shape of unit.
Mar 06, 2014
Remodeling which slowed sign in.
Jan 02, 2014
Jan 01, 2014
Very friendly, knowledgeable and courteous staff. It is very convenient for us as it is only a couple miles from our house and helps us tremendously since we do not have a basement or a garage and our shed canno handle anymore.
Dec 17, 2013
The monthly rent is a good value and that's what will bring customers through the door. The lady who assisted with the move in (Theresa) has absolutely no people skills. Although she seemed to be doing ablostely nothing when I arrives for my appointment, she seemed instantly irritated that I was there. She was unprepared , in a hurry, and doesn't seem to know how to communicate politely. The unit that I reserved was dirty and only cleaned upon request. I was dangerously whipped around the property on a golf cart in the middle of a snow storm. The attendant seemed bothered when I inquired about the truck that was also supposed to be reserved and unprofessionally complained that "they told her it was for a different day " . I even witnessed Theresa shun a lady who came in to make a payment on her aleady occupied unit. I really can't say enough about the poor customer service. The only reason I know her name was because I asked on my way out to be sure I could include it in a review. Price will continue to drive traffic to this business but customer experience and referrals typically play a large role in repeat and referral business. Somebody needs to train this lady on how to create a positive customer experience otherwise they may get the wrong impression of the organization. Please feel free to contact me for further information and / or specific details about my experience . Thanks for taking the time to review my concern. Have a great day.
Dec 17, 2013
Very nice & helpful staff
Dec 17, 2013
Dec 17, 2013
Dec 14, 2013
Couteous & swift for 3 units(pymt)
Dec 12, 2013
Thanks for the opportunity
Dec 10, 2013
Very pleasant and understanding. I was provided beautiful service and I saved 50% off by using sparefoot.
Dec 04, 2013
Dec 04, 2013
Dec 04, 2013
Dec 03, 2013
Dec 03, 2013
Dec 03, 2013
Excellent customer service & attention to detail.
Nov 26, 2013
Nov 23, 2013
rented 2nd unit , listen to my experience from the first, and called supervisor to ok insurance policy brought in
good experience with the 2 employees I worked with. they listen to my needs and followed up with supervisor. job well done. I left a happy camper.
Nov 18, 2013
came late on Sunday, but the lady was professional,and quick. A great experience
Contract was reviewed clearly, and other issues discussed, as example insurance.Let me know gates are locked at 11:00pm. Also, received free lock which is a good selling point.
Nov 14, 2013
Nov 12, 2013
Oct 17, 2013
I had a good service and a quick help with the people working there. I had a great deal and a good explanation about the storage facility and the agreement and rules. There a good help when you need it. thanks u mini storage keep up the good work.
Oct 15, 2013
I haven't used a facility previously, however the unit needed to be swept prior to placing my things in it. I did like the way the facility was laid out.
Sep 24, 2013
The only thing I would say is the walk-in door back to the units should be locked at all times, we were able to just walk in.
Sep 18, 2013
I needed a storage unit quickly and at a great price, and this worked out great!
Sep 10, 2013
Great Price for a 10x10 unit
Working with Mini U Storage was such a pleasure.
I have been searching for a new storage unit for a while and this was the best price and the best value out there.
We receive 1/2 off the 1st three months , a great price and 2 free tiger ticket.
On top of all that we received great service.
Aug 29, 2013
Great value! We were not expecting 50% off our rent for the first 3 months, a free lock, a free truck rental, and 2 free Tigers tickets! Great deal and very friendly staff.
Aug 26, 2013
Good price for 10x10 unit
I reserved one online because of the low price and the fact that they had a free truck advertised (for a deposit, at least). I didn't wind up using the truck because there's only one and the timeframe was too close. The unit is secure enough for me, but not Fort Knox... another unit I have is indoors and would still only rate a 4.
Aug 20, 2013
Clean, average storage unit. What makes this better is the customer service and the great value!
Aug 19, 2013
Good value for 10x10 unit.
Excellent price for a reasonable unit. Had to clean up a little, but nothing too extreme.
Aug 08, 2013
Aug 06, 2013