Jun 15, 2018
Had a horrible experience with the customer service. Left me hanging bad.
The inital experiance was good. However the night time rep on 6/15/18 is hartless. He completely screwed me. I needed late access because I am working durring the day and trying to move my entire house from 5 onwards. He refussed to grant me access even though the lady at the front desk told me if it was an emergency they could get me a tempory code. I might miss work because of this clown. Absolutly a terrible experience. I even offered to pay the 15 $ for the late accrss and he still would not grant it.