Jul 11, 2019
First time renter, very clean staff was friendly and professional.
I liked the fact that this unit is climate controlled as security cameras and codes needed to enter the building. I would recommend this storage facility to anyone I know.
Jun 09, 2019
Nice johnathan and very professional.
Aug 16, 2018
Great prices and service.
The staff was very helpful and it is located in a convenient area.
Jun 27, 2018
Other than an initial glitch, everything was resolved.
I am satisfied with the unit. The employees and managers need to work on administrative coordination and problem-solving.
Jun 12, 2018
everything was as I was told it would be
People were very friendly and helpful
Jun 03, 2018
So far, all is well above what I would have expected.
Considering this is the cheapest I could find in the area, I have been very impressed with the level of customer service and how clean the facility is. The climate controlled area was quite welcome considering I started moving in on a 90+ degree day.
Mar 05, 2018
Spacious and a great price
The front desk was a little disorganized but once I was at my space I was pleased with the size and cleanliness and especially the price.
Feb 27, 2018
Would definitely recommend
This was a great facility, very clean, seems secure. Very easy to move items in and out of the facility with a large elevator and carts.
Oct 04, 2017
Clean, Friendly, convenience, and Leominster elevator accessed
Aug 27, 2017
Terrific to do business with.
Aug 23, 2017
I've used many storage facilities over the years and Landmark blows me away. I am very pleased with my experience
Aug 17, 2017
Look no further!!!!!
This storage facility is just amazing. Its located not too far from the highway, very easy to find. Everyone is extremely friendly and ever so patient (coming from a customer that had a lot of questions). They walked me throu everything, including the facility! Locked gates and great security! I feel at ease knowing my belongings are there and safe. Loadig docks, drive ins, everything is so convenient and easy to use. The truck and van is also very easy, ran great and was even cheaper on gas than my own truck. Just amazing!
Aug 16, 2017
Excellent people, very clean.
Although I had a hard time finding it, their customer service is excellent. He stayed on the phone with me while I navigated my way. The building is very clean and old. Nice job with the renovations.
May 01, 2017
Excellent facility with excellent customer service!!
I booked with no idea of what to expect and I was very pleasantly surprised! I highly recommend!
Apr 30, 2017
I was pleasantly surprised when I arrived at the service I received! I highly recommend this facility!
Sep 13, 2016
Jake is very professional and pleasant. The other man was nice and quite.
The price of a 10X15 went up within a three day period. From $ 148 to $163.00. I was quite surprised. Also I am an AAA customer, I thought that I would get a free month through Sparefoot. It didn' t happen.There should be discounts for Senior Citizens, Veterans, AARP and American Legion. I just got laid off my job in July 2016. I was trying to save some money, until I can start working again. Also everything was going ok until I backed up the company van at the storage company and bent the rear door with the outside lift. The rear door would not stay open. Not a good ending to my day.
B. KELLY Brown
Aug 30, 2016
Paul was super friendly & easy to talk to, comfortable service
I got very helpful direction from Paul as to what to expect as far as the size of my storage to accommodate my needs. The van usage was a plus as well, & the helpful dollies and rolling carts were lifesavers. Good job, Landmark!
Jul 05, 2016
Great value with the free one time use box truck
The manager was very helpful and the facility was clean and easy to access. The free use of hand carts was a bonus.
Dec 26, 2015
Oct 29, 2015
Easy access, clean, helpful people.
Aug 16, 2015
Fantastic. Everything I was looking for in a storage unit with a great price!
From the first phone call to the move in, Landmark Self Storage has been great. No hidden fees! They even have use of a truck (local) to help with the move. Excellent service!
Jul 31, 2015
New clean facility
Only 4 stars as lift wasn't working, so had to use stairs. I only had boxes, do not a big deal to lift a shorty flight of stairs. It's clean and priced well.
Jun 07, 2015
Very friendly managers and incredibly secure building.
Fast response and easy to move in. Exceptional customer service from a quality business. Would choose again and again. Free can/truck use for new in-state move-ins, just pay for gas!
Mar 08, 2014
Jan 16, 2014
Very secure,bright,and clean
Dec 27, 2013
got me into my storage unit qwick and easy. i live in fla so it was very easy to do business with them over the phone.