May 21, 2018
Good storage; great customer service!
They were really awesome from start to finish. I would highly recommend them.
Sep 26, 2016
Stream line systems. Got my unit in under an hour
Assistant manager was thorough in explaining all that was required for renting a unit.
Sep 13, 2016
Great deals on units!
The manager is very kind, & the prices are great! I only wish they were closer to where I live!
Aug 01, 2016
The man that helped us was attentive, thorough, and helped us get the deal that fit our needs best.
Jun 14, 2016
Wonderful customer service
Clean space wonderfully lit. Would definitely recommend to my friends
May 03, 2016
Quick and easy
Friendly staff with great prices
Apr 17, 2016
Excellent Customer Service
My experience securing a storage unit at UStore was extremely positive. The Manager onsite was pleasant and informative on the phone and continued when the arrive at the location. He had my unit ready for viewing and offered several other options based on my needs. The paperwork process was seamless and he was patient in explaining my rental and their policies. I felt comforted and secure after traveling hours with my household belongings. Thanks for allowing me to communicate my experience.
Mar 10, 2016
good service; good price
Dec 10, 2015
I was well informed and the customer service was great
Sep 10, 2015
My first experience on storage wars the sizes I went to a storage for price and the price was high in storage or small so when I came to you store phone it online I find out the price was good and its Torres I was very long which I need it and it turned out to be great so Thank You u storage for a job well.
Sep 02, 2015
Promoting Small businesses!
Appreciated the fact that the storage of small and owned by a couple of men, I believe. I got the $1.00 move in special even though I discovered it upon arrival and after making reservations. Much appreciated.
Aug 27, 2015
I had a wonderful experience at U-Store. They were very professional and accommodating. The facility is very clean. My move-in was easy and comfortable. The monthly rate is the best! I would recommend them to others.
May 27, 2015
Great little storage place in Laurel
This storage place is a great value for the price and convenience offered. The indoor storage unit I have comes with a light (great convenience, very much appreciated) inside the unit. For a 5' by 6' unit second floor indoor unit, I feel that I am getting about as much value as if I had my old 5' by 10' first floor outdoor unit with another storage company, but for half the price and an easier insurance policy (I was able to use my own renter's insurance).
Additionally, some storage places tend to have a "hall key" or a common area before you get to your individual storage unit that you can only access with a key from the storage front desk during office hours, but with this storage company, even the indoor second floor units are accessible without having to go to the front desk at all, just by entering the gate from 6 am to 9pm every day, no matter the office hours.
The only downside is that their security gate (the wooden bar) is most likely faulty or broken because it hits your car even before you have a chance to go through the outer metal security gate upon entering the storage area. It should stay up for a longer time allowing for smoother access to the facility.
May 23, 2015
nice guy ok prices
nice and helpful guy and ok prices
May 13, 2015
Good place to store my stuff
Our space was clean and well lit. The paperwork was easy and the staff was professional. The deal through spare foot saved me money.
Feb 12, 2015
Very good experience good customer service 24 hours access to my unit
Jan 16, 2015
Jun 19, 2014
They keep raising the price once you are there
I got a good price on this storage unit, but after being there fora while, I started to receive notices of the rent going up. The rent went up several times. They send you a letter telling you it's going up with little advance notice. The past two months I notice that my late fee doubled without notice. The late fee is $20.00 plus you are required to pay insurance at $9 or more. Between these fees you pay way more than you budget for. I am looking for another unit so I can leave this place. My rent this month (June) is $99.99. I started out at $45.00 now I am at 70.00 + Insurance + Fees so I pay $99.00.
Jun 23, 2013