Security Self Storage - Lancaster - 1501 Cloister Dr

1501 Cloister Dr
Lancaster, PA 17601
78 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$42.00 - $145.00
Available Units: Show All
5' x 5' Unit

Alarm, Drive up, Outdoor access

$42.00

per month
No CC Required
Reserve
5' x 10' Unit

Alarm, None door, Drive up, Outdoor access

50% off for the first two full months

$52.00

per month
No CC Required
Reserve
5' x 15' Unit

Alarm, 8.6 ft ceiling, None door, Drive up, Outdoor access

The first full month free

$68.00

per month
No CC Required
Reserve
10' x 10' Unit

Alarm, 8.6 ft ceiling, None door, Vehicles permitted, Drive up, Outdoor access

$95.00

per month
No CC Required
Reserve
10' x 12' Unit

Alarm, 8.6 ft ceiling, Roll up door, Drive up, Outdoor access

$105.00

per month
No CC Required
Reserve
10' x 15' Unit

Alarm, 8.6 ft ceiling, Vehicles permitted, Drive up, Outdoor access

$110.00

per month
No CC Required
Reserve
10' x 20' Unit

Alarm, 8 ft ceiling, Vehicles permitted, Drive up, Outdoor access

$145.00

per month
No CC Required
Reserve
9' x 25' Parking Space

Premium unit, Vehicles permitted, Ada accessible, Drive up

$55.00

per month
No CC Required
Reserve
About
Security Self Storage is the friendliest storage facility in Lancaster! We are sure to have the solution to your storage needs so reserve online today! Our facility is secured by an Electronic Gate and has convenient Ground Level, Drive Up Accessible Units.
Features
  • 24-hour access
  • Fenced and lighted
  • Video cameras on site
  • Electronic gate access
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • $20.00 security deposit required (refundable)
  • Vehicle requires registration
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, Discover)
  • Allow 18-wheeler dropoff
  • Has 18-wheeler alleys
4 out of 5 stars - based on 78 reviews
Customer Reviews
Charles Sep 16, 2019

Great

Great to Deal with no problems

Recommended: Yes

Misses k Jul 29, 2019

Very nice

The units at self storage are very efficient very nice very clean when I first arrived I noticed that there is a full gated fence around the property which made me feel better. I came from another state An was kinda worried but the worries end when I arrived the grounds are well kept no trash cameras And plenty of room to store your things cars SUVs boats ... thanks a lot self storage I appreciate you....

Recommended: Yes

Brittany Jul 25, 2019

Great service

Very friendly when I went in. Very clean

Recommended: Yes

Harrison Jul 25, 2019

Great experience at Security Self Storage

I recently moved to Lancaster from another town in PA and needed a storage unit on short notice. After doing some research online I found Security Self Storage. I spoke to someone in the office and although they had limited availability, they did have 2 small units left. The woman in the office placed a hold on one of the units until I could stop by later that day to look at it. It was exactly what I needed. It only too a few minutes to fill out the paperwork and the unit was mine! Later that day my wife and I moved in our stuff and it fit perfectly. Nice and easy.

Recommended: Yes

Barry R Jul 22, 2019

Easy access to storage area.

Facility is easy to enter, secure area, close to main roadways, very friendly and helpful customer service.

Recommended: Yes

Erica Apr 19, 2019

Very affordable, friendly and no-hassle solution for your storage needs.

I needed to store my car TODAY and got friendly, quick, no-hassle service for an affordably, well located storage place. Thanks for the great service you provide.

Recommended: Yes

Lisa Mar 11, 2019

Friendly staff, ease of moving in! Clean

Very friendly to deal with. Was very helpful and overall good experience!

Recommended: Yes

Gigi Mar 11, 2019

Great facility!

Everything was right about this facility, the location, the price, the size and the customer service I experience. I would highly recommend this facility to anyone who's looking for storage.

Recommended: Yes

Gigi Mar 08, 2019

The storage facility I choose has reasonable prices.

Upon entering the facility I was greeted by Holly and Dave. The nicest people you ever want to meet. Holly politely and professionally went over my rental contract with a clear understanding. The location was perfect for me to store my personal belongings.

Recommended: Yes

Alexander Dec 25, 2018

Helpful staff

The staff made everything quick & easy at a wonderful price point

Recommended: Yes

Alexander Dec 23, 2018

Quick and easy

I needed a place to store a vehicle and was bale to take care of it quickly

Recommended: Yes

berkheiser norejko Dec 03, 2018

Poor communication and being billed 2 mo. after moving out, officially.

Spoke to Holly initially about terminating our contract a few days into October. Confirmed that we were moving out and she explained they do not prorate. Understood that, as it was my error for not planning ahead. Made her aware we were moving out that weekend. Removed lock as advised and took the time to clean out space better than when we moved in. . We got billed the next month. Made the call on the 1st of Nov. around 9:15 am and spoke to the owner/gentleman regarding this matter. Holly was away until that next Tuesday per him. I did call the next day, b/c I did not hear him say that initially. I confirmed with him that we NO LONGER have a need for them and that we will NOT be billed again. He even read back what he documented for Holly for her return. Here we are Dec 3rd and they are still taking our money....I am hoping they are honest and do the right thing.

Recommended: No

Marcus Nov 07, 2018

Easy, friendly and convenient

Easy to find and staff was prompt and helpfully with everything. Will use again for any future needs. Will also recommend to other people in the area.

Recommended: Yes

George Ruiz Oct 14, 2018

unorganized

Try to make monthly payment a few weeks ago and when I called them up they said that I was not in the system and that they could not help me, I asked if my car was still there and they told me again you're not in the system so we can't help you, finally I was able to locate the receipt and contract, i give them the unit number and they found me somewhere, but they told me that someone had removed me from the system and that they was not sure who or why, everything did seem to get resolved and my vehicle was still there, but something like that should not happen.

Recommended: No

Steve Pantis Oct 10, 2018

Can't Get into my recorder

Very good people to deal with. Very speedy to get paper work done so I could move my stuff into this storage shed

Recommended: Yes

Katie Jul 25, 2018

Staff is great!

Staff has been great during the process!

Recommended: Yes

Jacqueline Aument Jun 05, 2018

Great price easy drive up access

Each unit has drive up access. Able to reserve online in advance. Good customer service. Excellent value.

Recommended: Yes

Sarah Mar 12, 2018

Great

Very helpful with answering all my questions!

Recommended: Yes

Barbara Aug 08, 2017

People at the unit location were patient and helpful

I needed to further clean the unit before using it. There was nowhere to put the large amount of dirt that I swept up. Other than that, the service was good and the facility is easy to access.

Recommended: Yes

Jennifer Jun 23, 2017

Great customer service. Great value!

I have never rented a storage unit before. Dave helped me immensely with the paperwork and took the time to answer all of my questions. The facility is clean and nicely laid out. I'm very happy with everything.

Recommended: Yes

Helen Jun 16, 2017

We were not correctly informed of details.

The customer service person I initially spoke with was very nice. However he did not inform us that we needed to move in on the first and he knew we were only planning to pay for one month. When we arrived we were told you have to pay for extra two weeks if we want to move out on the 15th.

Recommended: No

Ross May 22, 2017

Easy and convenient

I'm relatively new. I don't have much to say yet...but everyone has been very accommodating to this point.

Recommended: Yes

Antonia Apr 18, 2017

Great spot just need outside lights

The place is great but the only thing that would have been nice would have been lights on the outside. Since there are no outlets in the units I had to use my car lights so that everyone could see what they were doing. If there were outside lights that would have been on that would have been easier.

Recommended: Yes

Victor M Jan 19, 2017

Very nice experience.

Wonderful customer service. Convenient hours.

Recommended: Yes

Jeanette Jan 10, 2017

Great

Absolutely great people to work with.

Recommended: Yes

Jeanette Jan 08, 2017

Great Customer Service

I'm complete satisfied with everything. Great peoples.

Recommended: Yes

Robert L. Smith Dec 10, 2016

I am well satisfied.

My experience with the desk lady was most pleasant. You have a good employee there. Sincerely, Robert L. Smith

Recommended: Yes

Jerry Oct 16, 2016

convienance

24 hour Access ,good location

Recommended: Yes

Kathy Jack Aug 28, 2016

Awesome, secure space

Holly from office is very personable and knowledgeable. Storage was very easy to rent. Very secure area. Close to home. Reasonably priced.

Recommended: Yes

Milagros Aug 26, 2016

Friendly reception

I love the 24 hour access. Very nice person working the desk.

Recommended: Yes

Brandon Jun 12, 2016

Nice facility. Clean and secure.

This facility is clean, secure and reasonable in price.

Recommended: Yes

David Apr 06, 2016

Nice people

Nice friendly service people. Clean property and good access.

Recommended: Yes

Marylou Apr 03, 2016

The office staff and owner could not have been more accommodating Great so far

Recommended: Yes

Shelia Mar 06, 2016

Convenient and great space.

The 10 x 10 unit is surprisingly larger than I thought it would be. We began moving the excess items from our garage and there is even more I can store in my unit. We will be able to park our car in the garage once again. (0:

Recommended: Yes

Esther Feb 01, 2016

The gentleman at the front desk was very cordial and generous. He took his time to explain how to get into the gate after hours. He even shown me by using a key pad. He also show me ways to open my unit easier.

Recommended: Yes

Jackie Jan 19, 2016

I'd use again

Great service! Amazing security. My only complaint is no lights in the halls.

Recommended: Yes

sally Jan 05, 2016

Excellent service and security.

Recommended: Yes

Jonathan Nov 05, 2015

Storage units are not true to marketed size and the openings are rather narrow. Overall I feel as though I was taken advantage of when I booked a unit with Security Self Storage. By saving a couple inches on width and depth in your storage units you undermine your businesses' integrity and repeat business. This storage facility was designed by a cheater. Otherwise the man who owns the business has a great sense of humor.

Recommended: No

Shelia A Murray Oct 14, 2015

Easy access to location and very, very clean facility.

The manager and office administrator were very friendly. The efficiency of getting through the rental process was quick and easy. It conveniently located near our home and work.

Recommended: Yes

toni Sep 02, 2015

convenient and easy to use

People are nice. I am pleased with the space.

Recommended: Yes

Christopher Sep 01, 2015

All in all...quite good. A bit dark at night.

I would recommend this to a friend. The staff at the registration desk was especially friendly...great guy.

Recommended: Yes

Brianna Aug 20, 2015

So far, so good! The size is perfect, the location is perfect, and the price is p e r f e c t ! I'd recommend Security Self Storage in the future! :)

Recommended: Yes

Amando Aug 18, 2015

Nice size storage , good pricing

I had a very good experience with the staff getting everything in order for me to get the storage unit. Will defenetly tell my friends about this place for future rentals.

Recommended: Yes

Christina Jul 05, 2015

Very secure place

So far happy with this storage place. Like the extra security on each unit.

Recommended: Yes

Jillian Jun 28, 2015

Clean, friendly, and secure!

Feel great knowing that the security is very tight here. Also great that the storage rental is month to month as I do not know how long I will need it. Holly was so friendly and personable!

Recommended: Yes

Kayla Jun 24, 2015

Felt my items were safe. Good customer service

Recommended: Yes

Mom May 08, 2015

Close to Millersville University

Easy to store college things from Millersville University that don't need to come home for the summer.

Recommended: Yes

Abiola Apr 23, 2015

Happy with my overall experience

Quick fast service and all my questions and concerns were answered.

Recommended: Yes

Sundra Apr 22, 2015

Everyone is so helpful and friendly. I would recommend this facility to others

Recommended: Yes

Elizabeth Apr 10, 2015

Thank you very much

Thank you for your help, this was simple. I made my reservation online in minutes and everyone I spoke with was very helpful, and professional.

Recommended: Yes

Nicole Mar 26, 2015

I liked the security there and the people were very friendly

Recommended: Yes

cynthia monroe Feb 17, 2015

friendly people in office, all was well and am happy.Thanks for all the help that made my move more easy

Thanks for all the support, I like the size of the unit too.Everyone was good to us. Thanks

Recommended: Yes

Russ Jan 23, 2015

Great value for the price.

Recommended: Yes

Socheata Hon Jan 19, 2015

Recommended: Yes

Eileen Jan 03, 2015

Recommended: Yes

Denise Jan 03, 2015

Super friendly and very accommodating

Recommended: Yes

Zina Craig Dec 24, 2014

Great place to rent

From beginning and now towards the end, everyone from management to front desk has been absolutely wonderful. Had a huge problem explain to management my situation and they worked with me. Wish there where more places like this and the price was great, Where I' m staying right now for a 5 x 10 starts at 75.00 big difference.

Recommended: Yes

Jahod Dec 10, 2014

Wonderful experience. The staff was extremely helpful and professional and the premises was secure and well taken care of

Recommended: Yes

Renea Nov 30, 2014

Great

Recommended: Yes

Daniel Nov 26, 2014

I moved things in and the latch of my unit appears to be a little rusty.The Attendent of the facility sprayed it with D W 40.I was then able to move the latch back and forth.All latches on units should be replaced when rust is noticed. thanks Dan

Recommended: Yes

Earl Nov 06, 2014

Storage with a covered unit as promised at time of reservation was not available as promised on website had to settle for a parking space

Recommended: No

Tambra Nov 02, 2014

Awful facility, management very rude!!

Upon coming across this storage facility I asked if they had any problems with rodents and they said NO. After my belongings where in the storage unit for 2 months, we decided to get a few items and there was mice droppings throughout some of our boxes and one bit threw one of my brand new wrapped matresses. I myself went through every box to make sure there wasn't anything edible for any animals. After talking to the manager he said we should take our belongings elsewhere. Very unprofessional.

Recommended: No

Rebecca Jul 22, 2014

Recommended: Yes

Mrs Daphne Jul 13, 2014

The management's attitude, was somewhat unpleasant.

Recommended: Yes

Adrienne Dec 10, 2013

overall good experience.

Recommended: Yes

Kathryn Aug 15, 2013

Very good experience so far

Recommended: Yes

Joe Jul 23, 2013

A very painless experience with very friendly office staff

Recommended: Yes

Expedition Jul 16, 2013

Very clean and affordable.

Recommended: Yes

Juliann Jun 06, 2013

Recommended: Yes

Charlotte Jun 03, 2013

The place is somewhat difficult to reach and quite difficult after leaving--traffic is so heavy and entering from a turn is a little unsafe-- so that's a negative. The bolt on the door is rusty, making a one-person visit frustrating. The space is quite adequate but if the cost goes up the value will go down. The security for getting in and out of the entire facility seems adequate. The personnel have been very responsive.

Recommended: Yes

Gareth Lowe May 16, 2013

Great Place

I am very happy with what I got Price was great location is ideal easy access could use lights in my section

Recommended: Yes

Catherine Apr 18, 2013

Pleased with experience

Recommended: Yes

George Mar 30, 2013

need lights in the storage unit

Recommended: Yes

Joyvelisse Mar 06, 2013

Recommended: Yes

Kimberly Mar 05, 2013

Great value and the employees are very helpful

Recommended: Yes

Ellie English Jul 30, 2012

made what was wrong RIGHT!!!

Coming from NC- all belongs did not fit- emer # called -staff came right away-gave 2nd unit helpful and caring- totally would recommend!!

Recommended: Yes

Leonard Kasper Jan 29, 2012

I recommend this facility!

I recommend this facility. The staff was very helpful and kind. I am very pleased with my experience there!

Recommended: Yes

James Smith Jan 13, 2011

very friendly and helpful staff

Upon entering business, staff was very accomodating, friendly and helpful. Made visit very pleasant.

Recommended: Yes