May 12, 2020
Overall is good service
Incredible Customer service, people there answer all questions asked.
Apr 03, 2020
Great location and very clean
Apr 01, 2020
Efficient and effective
Great service and very affordable prices on storage units
Mar 30, 2020
Great customer service
Every time I need a storage I ALWAYS go to this place, everything moves very quickly and the customer service is always great....
Feb 23, 2020
Hassle free and quick
Check in was very easy. The only downside is they do not have 24/7 access.
Aug 07, 2019
could have the gate open more hours and a little bit worn and open places mice etc could get in but still satisfied
May 03, 2019
My unit was clean
The guy that helped me at the front desk was extremely helpful.
Apr 29, 2019
Very easy and helpful
I have used them for the past two summers and it has really helped make the moving process easier.
Apr 22, 2019
Clean storage place. Lots of units.
It seems like a nice place, very clean and I like the gate access to come in and leave.
Apr 13, 2019
I had never rented a unit before and I was taken around on a golf cart and shown my unit. He was also very helpful in showing me how to open and close it properly. Very nice facility.
Pastor Mattie Ryan
Feb 04, 2019
I booked online and received a great price.
I find this location very handy,easy to get to and drive through.
The unit was swept very clean. The timing was quick and easy for me to unload my belongings. The gate entry is very easy to use and the gate equipment allows for eye-to eye sight of others trying to enter or leave the units. You can actually see if someone else is using the other entry box and you can just wait and go in or out.
Dec 18, 2018
Great storage facility with competitive pricing.
Nov 08, 2018
Leasing agent was not polite or helpful. Unit was dirty. It is what it is but during the experiance of moving since its stressful enough you'd like to see a smiling face and a helpful person that's all . Thanks
Sep 26, 2018
Great service and easy check in.
This is a clean storage facility with a great staff. My only complaint? On line they only offer 10Ã10 units as the larger size. The young man checking me in said he had bigger units but would only offer the first month at half off on the 10Ã10 unit. His loss as he would have made more money in the long run.
Sep 10, 2018
Great customer service & good size storage units.
The customer service was great. The lady was very friendly & patient. She showed me the size of my storage unit before I purchased the space. The overall process was smooth and very simple. My things are moved in & I havenât had any trouble.
Mar 28, 2018
This place is great. It is clean. Has cameras. It could use a little more light. I should be open a little longer. I sometimes work late an need access after 9pm. But other than that it is a good place to rent from. The staff is helpful and courteous. I will continue to rent from them.
Mar 24, 2018
They were very friendly
When I got to this location they were very friendly helped with getting my unit showed how to get in the gate and back out showed me to my unit. All in all very nice people
Sep 18, 2017
The customer service is excellent and the price is right. I recommend them to everybody.
Jul 11, 2017
Everything is/as expected, and nothing less than professional
Jun 04, 2017
I was helped right away
The storage unit was nice the customer service was awesome I'm handicapped and was helped right away and was patient with me
May 08, 2017
Helpful, friendly people. Convenient location to Florida Southern College.
Apr 28, 2017
Edgewood mini storage is convenient and nice place. Not too fancy, just what you need to use as a storage.
Apr 25, 2017
A very secure storage facility. The units are decent.
The security at the Edgewood Mini Storage is beyond expectations. The customer service is excellent; the employees get right to the point and show you the available units at the facility. There is a moderate amount of paperwork involved, but it goes by pretty fast. My only concern is that they charge you a lot of fees that weren't mentioned in the first place. Otherwise, everything else seemed alright.
Feb 21, 2017
Easy to reserve and check in. Process was fairly quick too
So far reservations and check in was super simple. Price was lowest around for size of units!
Oct 10, 2016
Went smooth, very easy! Would recommend!
Oct 07, 2016
Customer service was great and very professional, over the phone and in person.
Sep 21, 2016
I needed a storage unit quickly. And it was very convenient.
The registration was quick and easy.
Sep 07, 2016
friendly, helpful, fast
Aug 29, 2016
Great affordable price and service.
Good customer service, great pricing, easy access, clean.
Aug 16, 2016
It was okay
In and out fairly easy but didn't take me to my unit. I was told where it was.
Aug 14, 2016
Exactly as planned
Easy and quick check in at storage unit
Aug 03, 2016
The gentleman that assisted us was friendly and very informative! Walked us through the whole process quite thoroughly! Price was reasonable too! Glag I chose them!
Jun 26, 2016
Clean unit and wonderful customer service
It was fast and easy to get all the paperwork done for the unit. And the employees there are really nice.
Jun 22, 2016
Quick service at outstanding prices
the units are priced well. They also honored the online discount at 50% off first months rent... Overall the customer service was great. Would definitely recommend this facility to others.
Jun 12, 2016
Friendly people, great price
I found the people nice and friendly and they explained everything clearly. Great price and very clean, secure and well lighted
May 28, 2016
I would recommend this facility they are helpful and respecful.
I give this facility a 100 percent or five star.
May 25, 2016
Very Freindly staff quick services
Leigh ann woodard
May 17, 2016
Super fast, clean and very friendly!
These ladies were so efficient and fast with getting g me in the right size unit. Thank you for all the help ladies, you rock!
May 15, 2016
It was great!
I would give them a five start. Clean and very friendly.
May 02, 2016
Very helpful was in a very bad situation it helped out a lot and we're very friendly unit is very clean and enough room for everything I needed I can't thank you enough
May 02, 2016
We actually moved in a week early because we weren't going to be around during the actual week we were scheduled to move in. Thanks.
Apr 28, 2016
Not very secure
The customer service was amazing but you can tell the facility isn't very secure. The locks required are just standard pad locks or disc locks. There's no way to use a cylinder lock. The gate with the code was secure but on my way out I saw that another large gate was wide open. I reserved an air conditioned space on Sparefoot but when I got there they didn't have any so they gave me some discounts, but I have oil paintings and I'm worried about how they'll hold up in the heat.
Apr 27, 2016
It is convenient and friendly
LINDA P DELANCY
Apr 17, 2016
It's hard to one line summary
Very nice and helpful reasonable price better than others
Mar 19, 2016
Very large space go far the price
I like it a lot big wide and deep very nice all my stuff fixes in it . So I will us it a lot thanks have a good day.
Mar 07, 2016
I lake the size
It work for all of my stuff that's the good thing . Less money for one size 15 x20 all ok . Thanks
Feb 28, 2016
big enough for all my stuff
Me and my wife like the big storage unit with the door and it was very big thank you
Feb 15, 2016
Signing up was very easy and fast.Their price was the cheapest in town. Their security is awesome and the staff is extremely courteous and professional
Feb 09, 2016
If anything... I'll just keep coming back to this place because the people are so nice.
Feb 07, 2016
It was quick and easy to rent. Great location
The employees were very helpful and I love the location
Jan 18, 2016
Love the front desk staff. Very professional
Jan 11, 2016
Jan 07, 2016
Customer service was phenomenal and my storage was very clean! Easy access!
Edgar and Jenny
Dec 21, 2015
Edgewood Mini Storage very clean and secure.
Dec 18, 2015
Great place they have large units as well as small and great prices for all
Dec 14, 2015
Great place employees are really helpful
It was a great place they offered me amazing service
Dec 13, 2015
Happy to be a renter at Edgewood Mini Storage.
Excellent customer service; very convenient location and; easy access to my unit.
Oct 07, 2015
DOUBLE CHECK THE FEES THEY CHARGE YOU.
I was charged twice for the admin fee when I downgraded a week after purchasing my initial unit. I was even given a written quote for the second unit that did not include the fee. The lady didn't not bother to reverse/refund me the money after I reminded her that she stated she would not charge me AGAIN for the admin fee. I think that was very crooked of her and I would never refer anyone to this facility because of what she did. The economy isn't that great for me to want to just GIVE my money away. BEWARE!!!
Sep 06, 2015
Great place, polite sales person
Good service, good facility. Only wish their hours were extended.
Aug 30, 2015
fast and helpful!
I work two jobs and barely have any free time. I made it there with only 10 minutes to spare thinking they would be rude since it was so close to closing. I got there and the employees were nice and welcoming. They got me set up , paperwork done , and everything explained in 5 minutes! Not to mention the price is amazing! I would recommend this place to anyone who was looking.
Aug 17, 2015
So far nice storage rates employees are friendly and helpful
Aug 17, 2015
Unit was ready and clean. Staff was wonderful!
Everything was ready when I arrived. Price was fantastic. A little far from my home, but area seems safe if a bit industrial.
Aug 07, 2015
Fast, Affordable '& Friendly Customer Service
The Attendent Was Very Helpful, I Was Able To Reserve My Storage Online '& Pick It Out The Same Day ! Very Affordable Reasonable Prices '& The Customer Service Was Decent. I Was Also Able To Receive A Discount Due To My Mother Referring Me
Aug 02, 2015
easy process, nice people.
Edgewood storage appears to be very well run. It is easy to get in and out through their security gates, the layout is convenient.
Jul 23, 2015
convenience in location but hours could be longer
Convenience with location but hours to access could be longer and entry in and out was a little confusing
Jul 22, 2015
Most def reasonable rates, very helpful, and nice people.
Jul 06, 2015
Close to home and very friendly
Jul 03, 2015
moving is stressfull! I was pleased and relieved that reserving and obtaining the unit was not.
Jun 30, 2015
friendly customer service
Facility very clean, i loved the quick sign up process. The moving date I realize my storage was to small, they quickly change my storage without hasse
Jun 20, 2015
Jun 18, 2015
May 16, 2015
Helpfull staff, clean, easy to get to unit.
May 14, 2015
It was cheap, easy to sign up and unload.
It was a quick and easy process, if you have a lot to do and just want a cheap storage area for items. It is outside so weather proof items are recommended. Good service.
May 10, 2015
The staff were very pleasant, friendly, courteous and helpful.
I am pleased with cooking this facility.
May 02, 2015
Friendly and great service!!
I would definitely refer this location to a friend....the lady at the facility was a great help, so pleasant ... I will tell all fellow students at Florida Southern College who need a place to store their items over the summer months.
May 02, 2015
Secure location, safe neighborhood
This place is in the middle of Lakeland and feels like a nice, safe location for your items. The price is ok, a little high but that's what you have to expect from storage locations these days. My only negative is the staff, they don't really care about you.
Apr 20, 2015
Good cheap affordable
If u need an affordable storage u might not find a more better deal in town.
Apr 04, 2015
very easy to get in contact and friendly staff
was very pleased that we were able to move in quickly without hassle
Apr 02, 2015
Mar 31, 2015
Great over all experience
Was clean, they were friendly. Would definitely recommend to a friend.
Mar 12, 2015
I would recommend only if it was a little cheaper and cleaner
Mar 01, 2015
Feb 19, 2015
Overall satisfied. Staff is friendly and helpful.
Feb 08, 2015
Feb 06, 2015
Jan 30, 2015
Dec 21, 2014
Staff was pleasant and helpful. This is my first storage rental, but I was in sales dealing with the public for many years and I appreciate staff that relate to their customers needs.
Oct 23, 2014
Oct 14, 2014
It was a good experience
Sep 13, 2014
I FELT THE STAFF TO BE RUDE AND UNFRIENDLY AND I, AS WELL AS MY FRIEND WHO WAS WITH WITH ME AGREED. WE CERTAINLY DID NOT FEEL WELCOMED WHEN WE WALKED INTO THE OFFICE.
Sep 10, 2014
It was better than I expected. I am satisfied. Ty
Aug 19, 2014
Pleasant, Professional and Good Price Points for All Types of Units
I appreciated the pleasant and very professional folks operating this well appointed and safe storage facility. The facility is also on a bus line so even those without a car can access it and even the cab fares to most parts of town are reasonable.
Another plus is the storage units are mostly all on ground level when really spares the body moving and hauling.
Like everything else in the world today renters need proper ID and a debit care to make things go quick and smooth. And again I was pleasantly surprise by the operators who stepped through the paperwork and rental agreement without annoyance or ya ya.
A fairly priced and professionally run facility is the bottom line and I am good with that.
Aug 13, 2014
Great place. Nice folks.
Aug 09, 2014
Good so far but it's hard to tell in 8 days.
Aug 08, 2014
im very please wi my storage.
The customer service is great!! :-)
Aug 07, 2014
professional ,courteous and timely.
Aug 07, 2014
Jul 15, 2014
It was a fast move in and they are very friendly
Jul 06, 2014
I was very upset at the other place I rented because they kept raising rates and I live overseas. I believe her name was Stephanie and she was great. She told me that edgewood hasn't raised rates in a couple of years. She even gave us a better deal with a bigger unit. I still pay less there than at my other storage place. Love Edgewood! She even gave me a lock.
Jun 10, 2014
Great storage facility
The storage facility at Edgewood drive has been the greatest experience. If an Issue came up, the management responded promptly. Customer service was also great.
Jun 03, 2014
Excellent quick helpful
Stephanie was so helpful that she even insisted on carrying the heavy boxes herself! Very friendly and efficient service, and the price couldn't be beat! Thanks for everything.
May 11, 2014
May 10, 2014
I reserved the unit online and got a call the day after offering me an even better price than I had seen online. When I came in, it was extremely easy and quick and the lady was so sweet and helpful. I got out of there a lot faster than I thought I would and paid a great price for it. I have definitely recommended this place to others!