Apr 15, 2020
Good location, convenient, but more fees than expected
The location is good and the people are responsive which is good. There is however a compulsory insurance fee to factor in which was unpleasant.
Mar 22, 2020
Mar 12, 2020
Great customer service
The representative that helped me move in was helpful and friendly, however the storage unit wasnât not clean when I arrived. The representative apologized and swept it up for me, which I appreciated.
Dec 23, 2019
Carlos is amazing! Best customer service.
Nov 10, 2019
He held my stuff. I picked it up when I wanted. No damage. Smooth sailing.
Aug 05, 2019
Great experience - super friendly employees.
Aug 05, 2019
Convenient location, good pricing, friendly staff
The place is centrally located between Hoboken and Jersey City,
The staff is friendly and helpful. I would recommend it. I had a small discrepancy between the units available when i called and when I got there I was told they weren't. The bottom floor has a slightly inconvenient elevator entrance.
Jul 30, 2019
Easy move in
Easy move, no complaints! Facility has an elevator, was clean, push carts conveniently located, and checking in was quick and easy.
Jul 09, 2019
This facility was helpful and easy to move in to for a reasonable price
Jul 03, 2019
Would recommend to others
Manager was very helpful. Storage unit was the perfect size.
Jun 22, 2019
Good experience overall
Facility was clean and easy to access. I had no issues moving in
Jun 16, 2019
Convenient and super friendly staff!
From the moment we arrived, the staff was super helpful and accommodating. They took time to go over the details of the contract, gave us a tour and let us see two units before we moved in. The facility is clean and super convenient. We look forward to storing our items here.
Jun 09, 2019
Friendly, attentive, and professional
I received a promotional rate, the manager offered free pick up, and helped me find a unit that was perfect for my belongings. Absolutely professional! Thank you so much, I would definitely recommend these guys to my friends
Jun 04, 2019
Convenient location with nice staff
Very easy and free pick up was great
Jun 02, 2019
Good service. Ample space, convenient location.
Jun 02, 2019
Cheap storage in a dense area
It is a challenging place to navigate through given the tight spaces. I had a drive-up unit and wasnât able to park in front of it with a 16ft truck without severely disrupting traffic flow (only one small area in-and-out).
The unit is not 24hr access.
Despite these negatives, the workers are nice and courteous and tried to be as accommodating as possible given the limitations of the space. Also, the price is extremely competitive. Overall a great deal.
May 31, 2019
Fantastic place for a fantastic price
The staff was very pleasant and helpful and move in was a snap. The facility was very clean and dry. I would recommend this facility to all my friends and family.
May 28, 2019
Excellent customer service
Excellent customer service. The manager called me no less than 30 minutes after making the online reservation. He called to inform me that the unit I requested was not available, but went out of his way to find something comparable with the same promotion. He definitely turned a negative into a positive.
May 27, 2019
It was good service, really big unit..
May 19, 2019
Reserved a drive up unit weeks in advance, then got there and was told there were none available. Now Iâm on the sixth floor and have to go up and down the horrible freight elevator when I want to access my unit. Discounted price is apparently only if you start on the first of the month. Started on the 15th and paid more for the last two weeks than I wouldâve for the full month if I had started on the first.
Apr 28, 2019
Don't expect much
We had two floods in two different units and try to make a claim on insurance you pay for is impossible. Turnover is high so when you have a claim the likely hood the person you made claim with is still employed is low
Apr 27, 2019
Pleasant customer service easy and clean
Apr 13, 2019
Easy breezy beautiful storage place!
Easy to reserve, great customer service, clean facility and no complaints!
Mar 28, 2019
Excellent customer service
Competitive rates plus superior service. It was a low pressure environment and I'm all squared away with my space.
Feb 28, 2019
I called them for storage unit and they responded immediately.though I didn't get free moving truck which has to be reserved bedore one week, I am happy with their service.
Oct 17, 2018
Solid storage place.
Exactly what you would expect from a storage place. Only issue is it only has 1 elevator so sometimes moving around can be a drag. Otherwise, building feels safe and secure, plenty of availability and good staff.
Aug 10, 2018
Worth it for the price
A little difficult to arrange pick-up - there were some scheduling conflicts etc. However, ultimately everything worked out and for the price it's worth it.
Aug 02, 2018
Helpful staff, good price
Friendly and helpful staff and reasonable rates. Good location near Jersey City, Hoboken, and the Holland Tunnel
Jul 05, 2018
Over all good facility
Advertised price is a promotion which expires.
May 30, 2018
Great no-frills storage
Close to the city, Manny is super helpful with moving! Kind of a labrynth so hard to move items from the truck into the actual unit, you hvae to wheel up a large ramp and they don't have that many dollys. Still, a great deal!
Sep 07, 2017
Amazing place and very friendly staff staff was very professional and kind and also willing to go out there way
Sep 06, 2017
Difficult to move furniture in.
Difficult to move heavy furniture up their awkward ramp, outdoor storage units would be a better choice at this location for an easy move in and out.
Sep 01, 2017
Great, friendly staff. They made the moving process easy and smooth.
Aug 28, 2017
The staff was friendly and move was seamless
Jun 02, 2017
The price was great. The customer service was excellent.
Jun 15, 2015
Great Customer Service!
We found out that our original reserved space was too small - however, the office at Storage Blue took care of that with a smile. They switched over my reservation to a different unit, while keeping the deal they originally had via Sparefoot (several months 50% off + First month free). I would certainly work with them again and I look forward to using the facility.
Jun 05, 2015
Good deal for the initial sign-up. Friendly and helpful people.
I had a good experience with the folks at Storage Blue Hoboken. They are friendly and helpful. I got a good price on the start of my rental.