Oct 03, 2019
realy nice and afordable storage
very clean amazing prices and staff super nice
Sep 15, 2019
East highland is not west highland, pinkys up!!!!
Helpful staff, weird customers, but entertaining passers by
Aug 30, 2019
Super friendly staff
Super friendly staff, professional and polite.
Oct 12, 2018
Petty good size for the price, very happy!
Jul 12, 2018
quick paperwork set up, friendly staff
Love the prices for someone who came from homelessness to be able to start getting on my feet in New town thank you!
Jan 19, 2018
Terrible customer service
Customer service was terrible!! The lady inside did not explain that i needed a code to get into the door of the second floor and my storage was not on the side she said it was. Before i went in i was given information about being able to rent a uhual truck from them then was told that there was no trucks available 5 minutes later. They are unorganized but you canât beat the price.
Dec 13, 2017
Great customer service
The Girl worked who the front desk , Was Wonderful !! She had a warning personality! I was a little disappointed that #1 They didnât show us the unit before we signed are agreement #2 Then once we signed they didnât even show us how to get to it . The place is a little run down as well
Aug 28, 2017
Great price !
Decent size storage for a good price ! Definitely was happy with the front desk as well. Great customer service as well as convenient location.
Aug 28, 2017
Good price .
Decent size storage for the price .
Jul 17, 2017
cant beat the price
besides the administrative fee being a little more than what was on their site on line everything was great
May 21, 2017
friendly but confused
my rent was due on the 11th and apparently i have a lock on my unit they "give you 10days to pay it thsn they put a lock the same day my rent was due i suposedly have 10 days those 10are up today and no ones in the damn office to take my payment
Apr 26, 2017
We went in, got a tour of our storage area and left happy. It was quick and easy. They answered all of our questions and were so helpful.
Apr 17, 2017
Friendly services fast and helpful
Thomas was very understanding about my seizures even went upstairs to my unit to make sure that i was ok sweetheart very. Nice
Apr 15, 2017
Friendly services fast and helpful
I had a seizure the day my stuff was moved in so i didnt go thomas was understanding and let my people move my styff in the next day i went to sign the papers and thomas showed concern and compassion asked if i was ok. I give it 30 thumbs
Feb 27, 2017
Great place good csr n reasonable prices
Feb 10, 2017
I feel secure with this s space
Customer service was highly satisfying. Very informative. Clean facility and friendly service
Feb 04, 2017
Very nice but trying to get help after hours is a pain they did not give us a door code so we can't get inside our unit
But good price
Jun 18, 2016
Very friendly and helpful
It was clean and the customer service was great. They answered all my questions and were helpful in showing me how the elevator work.
Jun 17, 2016
Helpful and friendly
The customer service was awesome and the unit I rented was clean and easy to access
Apr 23, 2016
aaron the manager, was awesome, he provided excellent customer service ! great job
Mar 13, 2016
Dec 23, 2015
There a wonderful storage facility that's clean and safe.
Sep 15, 2015
We were very pleased.
The personnel were friendly and helpful. It was easy to rent and the space was just what we needed. I would definitely recommend this facility to my friends.
Sep 08, 2015
friendly helpful staff, great price
I put my stuff into storage for two years while I am out of the country. The staff was knowledgable. They were polite and helpful. It was as hot as hell and they offered us ice cold water in the air conditioned office.
Aug 19, 2015
Nice clean facility, seems very safe
The space was a great size for us. The facility was clean and the people in the office were very nice. The only problem we had was when we went the second time, the door code wouldn't open the door. It seemed stuck.
Jul 24, 2015
Its a little expensive. The customer service has always been great!
I do like the storage in fact I referred my sister and she has storage there also. The one thing I did not like is that the main door to get in is broken quite a bit and makes it difficult for me to get in specially when i am from out of state and want to get into my storage. but other than that i do like it! :)
Jul 23, 2015
overall a good facility
At the end I only needed one week extra into the next month and could not pay just for the one week I had to pay for a full month and I felt like there could be something better to accommodate my situation I also had to pay the insurance for the whole month n my things were not even there for a whole month so I was unhappy with this situation but the facility itself was great
Jun 30, 2015
horrible service all elevators are broken and they don't care and they don't help you with anything
Jun 16, 2015
Want to store it this is the place
The spaces are clean and the price is right. The people are friendly,
May 02, 2015
i had a hard time unlocking the outside door but i got it
The only problem was that outside door gave me a very hard time trying to enter to go upstairs to my unit but it was a smsll matter. It finally opened
Feb 07, 2015
well irene s recommended me to this storage place,i have no complaints about it so far.i like the pkace its very convenient for me,i hope irene gets her 50% off her rent thats offered for when someone recommends this place thank u irene and thank u storage
Oct 28, 2014
Customer service needs improvement
When I arrived at the storage facility there was no record of my reservation. I was able to show the reservation on my phone along with the move in email I had received that very morning. One of the office workers was not very helpful and quite frankly had an attitude that made me rethink renting a unit here. She told me there was nothing available in the size that I have reserved and offered to rent me a larger unit at 26 dollars more. The same employee told me that the call center did not communicate directly with their office and when I told her that the customer should not be penalized for their lack of communication, she had no response. The other employee Akashiba was extremely helpful and apologized for the mixup, if it were not for her I would have went elsewhere. Ultimately they were able to find my reservation and the unit but this was not the best way to start a professional relationship.
Oct 19, 2014
It's easy too nice into. They have 2 gates and push carts to carry your heavier furniture. The corner service is great. They're very helpful and courteous. If I ever have to use a storage place again, I'll be sure to come back.
Aug 21, 2014