Saf Keep Storage - Hayward

Met my expectations

Got 50% off for first 3mon. on a 10x20, by making a reservation on Sparefoot. Like how we can compare competitors prices. Move-In was without incident. Cool!

Recommended: Yes

Clean, spacious and good management

Great accessible location. Spacious clean spaces. Fast onboarding and good management. Strong security practices

Recommended: Yes

Good location, friendly staff, responsive management, free truck use

Great move-in rate offer, but not impressed with regular rates. Staff very friendly and helpful. Management very responsive to needs and concerns. Free truck available for move-in. They even have a little help unloading the truck! They do have basic packing/moving supplies available for sale.

Recommended: Yes

Easy check-in process and nice perks like use of moving truck for one day!

Easy check-in process and nice perks like use of moving truck for one day!

Recommended: Yes

Easy Move in

Was really easy to move in, staff was helpful.

Recommended: Yes

Everyone was nice and helpful

The people at the front desk were helpful and nice with setting us up with them. I felt good and comfortable that they got my back. I was going through a tough time with a different storage facility i previously rented at that just had a fire and my unit was just a few doors down with smoke damage and those people are not helpful at all with the whole insurance and such but when I was stressing out that SAF KEEP STORAGE made me feel so much off my shoulders. I recommend this spot Gabriel the front desk assistant was so helpful thank you so much. And their unit so far was perfect size I selected. 5 start and 2 thumbs up. Thank you!! You have One happy rent tenant.

Recommended: Yes

Straightforward, good customer service

Went in during promotion- everything went smoothly, viewed unit prior to payment to make sure I'd be satisfied with size, and set up my own gate code. Would recommend.

Recommended: Yes

Highly Recommended

The staff are polite and courteous. They were able to accomodate my needs. The golf cart ride to view the storage unit was an added convenience.

Recommended: Yes

Helpful staff renting clean storage spaces

Industrial area with good sized storage space and accommodating hours. The staff is quite nice, pleasant and very helpful.

Recommended: Yes

Extremely professional, clean, and kind service!

This is by far the most professional storage unit I have ever experienced. Excellent customer service, competitive prices, and great overall experience.

Recommended: Yes

Awesome high volume low cost operation, plenty of help for new customers

This is a large and busy facility with lots of helpers and lots of customers.

Recommended: Yes

Great service

It was good you company supplied the truck, made the move easier.

Recommended: Yes

Quick and easy process

The staff is very professional and helpful. My mom has been using them for years and I was happy to get a deal when they had a smaller unit avail.

Recommended: Yes

Good with promo, decent without

Good with promo, decent without

Recommended: Yes

Simple storage facility

They were very kind during my move in and willing to show multiple units in order to ensure I had the right size. I was also surprised by some of the services they offer like the one hour move in assistance. Overall slightly older units without ac but the access is very easy and the pricing is good.

Recommended: Yes

Amazing customer service

From the phone call with George regarding the size of spaces available to the front office staff Yuenia she was amazing. Then on move day I had difficulty with Uhaul due to double booking the truck and I was delayed about 3 hours in moving. I came at closing and the man allowed me to unload. I couldn’t have asked for a better experience especially the day before a holiday. All staff are amazing.

Recommended: Yes

To all my friends and family members

Way better then Public Storage.

Recommended: Yes

Excellent value and great customer service.

This place is awesome when it comes to value,. It has variety of size options and great customer service. The gentleman at the desk was super helpful and nice.

Recommended: Yes

Great service!

After our first storage unit fell through we were struggling to find a unit for a good price and easy distance from our home. Saf Storage not only provided us with a large and cost-effective unit but also with excellent customer service and efficiency. Lindsay (at the front desk) was helpful, quick and kind. This is a great storage place!

Recommended: Yes

so glad they had the 3mo discount

I enjoy the fact that they have key in alarms makes me fill as though my things r safe n that they take pride n doing so, wished maybe they stay open a little later though.

Recommended: Yes

Straightforward and friendly service.

Easy access from vehicle and good security.

Recommended: Yes

Booyah

It's the real deal Holyfield with two ears

Recommended: Yes

Everything is great

Everything is great. I don't really like the price but the size of the unit and real nice

Recommended: Yes

Best storage ever

Customer service is great and a place is very clean. I love to extra security with the alarm system. Very clean clean place to store your stuff. Definitely recommend my friends for this storage unit.

Recommended: Yes

Can't complain

looks like your standard storage facility, and they have great prices. Friendly staff.

Recommended: Yes

Attentive service.

Great service. Units are not climate controlled so dampness could be a problem.

Recommended: Yes

Good value, clean, nice people work there

Best value for what you get. They called to verify when I would be coming in and had everything set up for me... even offered the use of their truck.

Recommended: Yes

Great customer service

Facility is super clean, well maintained, easy access and employees are really friendly and accommodating.

Recommended: Yes

I was very satisfied

The whole thing the price the location customer service the cleanliness was excellent. the only thing I disapproved was the gate hours .

Recommended: Yes

Place was clean and affordable

Didn't have any problems at all, place was affordable.

Recommended: Yes

Professional

Staff was very friendly and process was quick

Recommended: Yes

Registration went smooth, facility clean, and looks safe.

Customer service was good. Straightforward instructions on alarm, facility rules, etc. Staff was friendly and helpful. Space was shown prior to renting and was offered to see other spaces if unsatisfied. So far everything is good.

Recommended: Yes

Great place

Easy and fast process and they have a new customer spin the wheel game to give you discounts or free stuff

Recommended: Yes

Fast and great!

Unit was available upon arrival! easy to check in and out!

Recommended: Yes

Good site, would like better access hours

Check-in was fast and friendly. My.only beef is that the fate lockout time is 6:45 every night.

Recommended: Yes

Just started to rent

But so far it seems like a very secure and safe location thank you yeah milk for him Yep and we got an extra glass of ice please

Recommended: Yes

Good customer service.

It took me searching several facilities,and comparing a number of different price quotes before I made this my selection. Good choice

Recommended: Yes

Reasonable Price Great Staff

Wonderful staff. Lindsay was very nice and accommodating. She offered me a tour of the space before I purchased, which help me weigh out my options. Excellent price too!

Recommended: Yes

Hreat experience over all, the front office was friendly and accomodating!

My first time needing a storage unit i knew nothing about how it works, they were really helpful and gave me andwers to all of my questions.

Recommended: Yes

Nice

Good customer service.. Good place

Recommended: Yes

Convenient and we'll priced

Great manager, very very helpful

Recommended: Yes

Goood

Nice place and gOod customer service..

Recommended: Yes

Great facility

Very helpful staff and good facility

Recommended: Yes

Great

This place was very clean would use again

Recommended: Yes

Clean storage area

Clean areas, nice customer service people.

Recommended: Yes

Good

Good place clean easy make every thing clear and simple and CHEAP!!!

Recommended: Yes

Nice promo

They were cheaper than other storage companies in the area so very glad about that

Recommended: Yes

Quick and easy

Real quick service was in and out in less then 30 min

Recommended: Yes

Friendly staff

Customer service on point.very clean storages units.

Recommended: Yes

Fast and efficient!

Small, quiet space. Extremely friendly staff. Out in the middle of nowhere, but very secure!

Recommended: Yes

Perfect customer service

great experience, the gentleman that showed me my unit and explained rules etc was very friendly helpful and they were more then accommodating during my move in!

Recommended: Yes

Wish i could get access 24/7 to the storage

The manager nice and helpful, the rest of the stuff are helpful too. No complaints yet, so far so good.

Recommended: Yes

best prices

looks nice but don't like the access hours, I can only make the time in the weekend

Recommended: Yes

good service

Overalls good service. No hassle!

Recommended: Yes

very friendly, helpful,carering.

The place was clean, the person was very helpful. The other person help me with my tea, as the first person did the paper work with my sister. The security I like, when I left the key in the lock, they called and told us we left the key in the please come to the office and pick it up..

Recommended: Yes

Goid price and location

The half off for two months was the determing factor in getting a unit at this location. I have two different units

Recommended: No

Good Price, Scary clientele

We paid $71 a month for a 5X10. But there seems to be a lot of questionable characters hanging around.

Recommended: No

Quick and Easy

Great experience. The only thing was that I called to get some information and was told that I would get a call back but never did.

Recommended: Yes

Great customer service

The people here are great to work with and so far I have only on complaint. The ad was misleading so I will have to find another storage space.

Recommended: Yes

Very secure and clean

When i went the first time I got impressed about how clean is the storage and also the security and the best thing is they can offer you a free truck to move. Great place!

Recommended: Yes

Recommended: Yes

Good price and secure

Friendly customer service the storage is very clean and secure.

Recommended: Yes

Quick call from customer service easy to use

Very clean and secure, employees are very friendly.

Recommended: Yes

Hayward Saf Keep has excellent customer service, great prices, and is very secure. It doesn't get any better than this :)

Recommended: Yes

Very professional, clean, and safe!

I had an excellent experience here. The customer service agent was friendly and cheerful and that really made my day. Getting everything set up was painless and easy. The facility looks well-secured and maintained.

Recommended: Yes

Great storage facility

The ease of the move in process was great. The computerized paperwork made it fast and easy

Recommended: Yes

Lovely, accomodating staff

Found them through a "best price" search. They came up very cheap and although that deal was a glitch, they honored it for a year. It's worth driving the extra miles for great service.

Recommended: Yes

I stored here because of an introductory price: their regular prices are terrible. The storage folks have friendly customer service but i don't like the feeling that they are scoping my stuff. For some reason the gate also involves a creepy robotic voice. Otherwise convenient to get to, with easy access hours.

Recommended: Yes

Reasonable layout, but feels strange

Rented here because of a cheap 2 month deal. Can't help but get a weird vibe from the employees, though people are friendly enough. Convenient location. Entrance/exit gates talk to you in a strange robotic voice which is oddly creepy and seems unnecessary.

Recommended: Yes

Everyone has been fantastic and friendly.

Recommended: Yes

They offered a van for new customers. When I called to reserve it, no one called me back. Finally went to storage and they said 2 week waiting period. Had to rent a van from uhaul. Not good customer service.

Recommended: Yes

friendly. staff, clean facility

I was shown different options and sizes , area was clean , well lit in the evening..

Recommended: Yes

Great value & service

Hands down the most affordable storage in the east bay - I saved over $100 a month by switching to there from a previous storage facility. Their management team is friendly, professional, and very helpful. They clearly wanted to really help you get the best deal possible, and worked with you make it happen.

Recommended: Yes

Good space

The staff is so nice and the space is clean and well maintained. The price seems a bit high for hayward which I didn't find out until I got there and paid for the promotion and the rate will triple in 3 months.

Recommended: Yes

Good option

Nice staff, good space, price was reasonable.

Recommended: Yes

nice people

Place was decent clean nice people just a little out of my way but good service

Recommended: Yes

Emergency situation. Staff was accommodating

Great value, service and property.

Recommended: Yes

It would have been nice to know the gate hours when setting up. I got a storage here because it said flexible hours, yet they only have gate access about 12 hours a day. I was also supposed to get a rebate through the online company that led me to them but it's bogus and the links error. Do I have time to call...no.

Recommended: Yes

Best price safest storage

The price was better than any other facility within 20 miles. If that wasn't enough while filling my unit the alarm went went off because I drove in while the gate was open but their system noticed my code wasn't entered so it assumed someone else was in my unit. A quick walk to the office to enter my security info stopped the alarm. At that moment I relaxed feeling assured my belongings would be safe in this unit. Thanks Saf Keep!!

Recommended: Yes

Great rates!

They treated me very kindly and answers all my questions. The unit looks clean and well lit. I would recommend because the prices can't be beat...

Recommended: Yes

Recommended: Yes

Very fast response, i like that. Thank You

Recommended: Yes

Was a fast & great experience

Ver friendly staff and delivered as promised

Recommended: Yes

I'm pleased! Only wish it were climate controlled.

This is my first time renting a storage unit, so I don't have much to compare my experience to, but I feel confident with the decision I've made to store here! The staff were very welcoming and thorough with me, and I didn't have any concerns about what I was seeing. My only complaint is I wish for climate control, and for the ability to lock my space from the inside. I've got to go in to reorganize the contents of my life, and it would be nice to feel totally safe while in there doing the work.

Recommended: Yes

Place is clean and organized.

Staff are courteous and knowledgeable.

Recommended: Yes

They have storage. I needed storage. The price is high, but so is everyone else's.

Recommended: Yes

service was great! just didn't like that the price is being almost doubled in 3months

Make sure you know the price point before you sign up.

Recommended: Yes

overall pleasant experience

The guy that checked me in was very nice. He explained everything and answered all my questions before I even could ask them. Best customer service ever!

Recommended: Yes

The location is very convenient for me and the price is reasonable.

The staff was very friendly and knowledgable, no problems whatsoever.

Recommended: Yes

Excellent service!

i just moved in yesterday but so far my impression is great. It is a clean unit and looks safe!

Recommended: Yes

Seems like any other place to me

I've only had my things there for a week, so it's early to give a review.

Recommended: Yes

Great place to store ietms

This place is nice and clean and it appears to be very safe, which is important to me. Also very accessible whenever I need to come in.

Recommended: Yes

My experience was awful

The unit was hit with a flood and saf didn't help at all

Recommended: No

Good self storage

Recommended: Yes

The staff was friendly and very informed; they made me feel comfortable.

I always felt safe when I went to my space. It was clean and when I had a problem with my lock, they helped me and were very nice about it.

Recommended: Yes

got an internet deal for 3 months

The place has many amenities, like a free truck to use to move in. And the place has "good energy."

Recommended: Yes

Easy check in

The check in was easy and fast. I was very late checking in on my reservation Luckily It was still available. Customer Service was very nice.

Recommended: Yes

Recommended: Yes

Saf Keep Self Storage is a great place when you're in need of a reasonable and safe place to store your belongings.

I would highly recommend Saf Keep Storage to others. The day I went to Saf Keep Storage to get a storage the young lady was very helpful and professional. It didn't take very long for the paperwork to be completed and me obtaining a storage unit. The unit was cleaned and ready for me to store my belongings. Recently I needed a larger space and switching was very easy. I would highly recommend Daf Keep Storage to those I know and those I don't know.

Recommended: Yes

Recommended: Yes

Great service

Getting their truck to move my things was really great

Recommended: Yes

Friendly Staff, clean, reasonable price

Friendly Staff, clean, reasonable price

Recommended: Yes

great costumer service

Very busy. Customer service was still good even with 2 workers and the crowd of people.

Recommended: Yes

Recommended: Yes

Cool

Recommended: Yes

was awesome

Very nice viewing, I'm a happy customer

Recommended: Yes

👍

Recommended: Yes

Excellent Staff and grounds

So glad I went here. It included help for 30 minutes of help at move in!

Recommended: Yes

Great deal

Great pricing, great customer service, great everything.

Recommended: Yes

Very friendly

Online it stated 24hr access not true ... I still rented because so nice

Recommended: Yes

Great price!

cheapest i've found. will come in handy while we find a house to rent.

Recommended: Yes

Recommended: Yes

Excellent customer Service

Great facility and staff who provided excellent customer service. Staff was very attentive to my needs over the phone after I made an online reservation.

Recommended: Yes

I like the area, it's convenient, and I like the surroundings

I like the offer that I was giving, the pricing is decent,I wish it would stay at that price and not change, it's affordable and it works with my budget

Recommended: Yes

They were fast, friendly and affordable. No hidden fees or gimmicks.

We had a sudden and unexpected need of a storage unit. We had less than 10 hours to find a storage. We were able to find their facility website quickly and easily and was able to reserve the last storage unit in the size we needed. They even called us in the morning as soon as they opened to follow up with my reservation. The rate they offered us was the same rate we signed for. They made the transaction very smooth and they were very friendly. They didn't have any hidden fees. They even gave us a discount on packing supplies and a lock since we were obviously unprepared.

Recommended: Yes

Impressed

This was a last minute storage need and they really came through for me even when I needed to change my reservation for a larger unit. Thanks!

Recommended: Yes

recieved notification and that was grear. the price online was the same as in person

Customer service was great abd i believe i got a good deal. This was the cheapest storage I found.

Recommended: Yes

They do whatever they can to help you

Recommended: Yes

thrifty and helpful

Clean,customer friendly, even gotta drivin tour of facilities

Recommended: Yes

It was a good experience First time renting a storage unit Customer service was excellent Marisol had great customer service skills. Good price.

Recommended: Yes

was very pleased with the help and the facility itself.

Recommended: Yes

The service was excellent, the place was clean an very convenient

Recommended: Yes

Recommended: Yes

I would recommend this facility to anyone & have done so already. I reviewed the facility on Yelp, which I never do. Excellent service, great prices, wonderful experience. Will never use another storGe facility except for this one.

Recommended: Yes

I was moving last minute. So they made the paperwork go very fast and they even had a moving truck available that same day.

Recommended: Yes

thanks so much!

Very good price and very nice to work with thanks!

Recommended: Yes

Everyone was nice. I got a tour of the entire property before being shown my unit. Felt comfortable and safe leaving my items in storage.

Recommended: Yes

I experienced great customer service from Michael the manager. I appreciate the great deal and the somewhat convenient location. I also appreciate the security.

Recommended: Yes

Great experience, went in smooth and out smooth, no issues at all.

Recommended: Yes

Overall good experience!

Recommended: Yes

Recommended: Yes

Recommended: Yes

I'm very satisfied with my service at the facility. Everything so far has been to my satisfaction.

Recommended: Yes

awesome

Recommended: Yes

Recommended: Yes

Nice

Recommended: Yes

Awesome!

Recommended: Yes

Very Good

Recommended: Yes

Great all around.

Recommended: Yes

Recommended: Yes

Recommended: Yes

untrustworthy, loud, not professional

Recommended: No

Recommended: Yes

Made my life easy...

The best customer Service, first time that I rent a storage unit an was worth. They are the best

Recommended: Yes

No complaints, great service

Recommended: Yes

Recommended: Yes

very helpful

Recommended: Yes

friendly,effecient and very thorough, made the renting a painless process

this is a professional business

Recommended: Yes

I loved my experience.

Recommended: Yes

Recommended: Yes

It was easy, clean and I feel very safe about storing my things there. The price is extremely competative, if not untouchable, and the staff is friendly.

Recommended: Yes

Recommended: Yes

I needed storage and i wasnt sure what size i needed. They were very helpful and got a great price. I would definitely stay with them. I just wish they had longer hrs to go into storage unit

Recommended: Yes

good

Recommended: Yes

it was quick and easy to understand. the mangeris very polite.

Recommended: Yes

friendly and helpfull staff

Good value in comparison with other facilities in the area. Easy online reservation.

Recommended: Yes

Helpful staff

Staff was helpful and flexible in showing me my options. Registering was quick and easy and i like how their security is set up.

Recommended: Yes

Wonderful service and great customer service. I would recommend my friends

Recommended: Yes

friendly

the staff at Saf Keep was friendly although they would not honor any of the pricing listed on sparefoot

Recommended: Yes

Fast, effective, and helpful

Found a great bargain, room came up 1" short so they upgraded me for same price; easy to access just off freeway.

Recommended: Yes