Life Storage - Hamilton Township

Payment issues

My daughter called on her way to facility. She was going to arrive just before closing. At that time, rep told her he needed cash or check book (she had neither). She called me in a panic as she was flying out of country next morning. I called back and convinced the rep that his credit card machine not working was not our problem, and he needed to figure out a solution. He agreed; but his previous conversation with my daughter was ridiculous as he acted like he had no options (and she would be late if stopped at bank) and couldn't process payment if she was even one minute late.

Recommended: Yes

Worked well for my purposes.

Move in was efficient, facility is clean and easy to access.

Recommended: Yes

Easy Process, Thank You!

Was recently evicted with very short notice from school housing, and Life Storage made things very easy to handle. Took a lot of stress out of the moving process, thank you!

Recommended: Yes

Straightforward

We were moved in with no hassle and clear cut instructions. Everything worked well.

Recommended: Yes

Great location. Great price. Great staff.

Easy check in Great location Great customer service All first floor units

Recommended: Yes

Good value

It's clean, convenient and since they have a loaner cart just inside the door, it's very quick to unload the car and load the unit.

Recommended: Yes

Great company

Great success, great customer service, exactly what I needed

Recommended: Yes

Great customer service

The guy in the front office was very helpful a d very nice.

Recommended: Yes

Good Price

We were looking for a small unit to put some stuff in storage . They had the best deal and price. I thought the facility was overall good. The only complaint I have is the customer service. There were 2 men in the office but only one seemed to be trained on the computer part which is fine but the other man didn't have any customer service skills. He could've at least greeted us and told us the other man would be with us shortly but instead he looked at us and continued to do whatever he was doing.

Recommended: Yes

Friendly, knowledgeable staff.

Overall, a very pleasant experience.

Recommended: Yes

Very good service

On site rep was courteous and helpful

Recommended: Yes

Friendly service and easy setup of reservation!

Rented from afar and mangement made the process easy and convenient. Facility is well-kept and easy to access.

Recommended: Yes

Great customer service at an affordable cost.

I had a great experience at this facility and I am excited at the prospect of continuing to store my belongings there.

Recommended: Yes

great service for a great price!

Everyone was very welcoming and before I payed anything they showed me the storage space to make sure everything was right. Very clean and well kept, and all for a great price.

Recommended: Yes

Clean place

Easy in out, clean place, safe nebourhood.

Recommended: Yes

Efficient and courteous

Just rented the place. Good first experience

Recommended: Yes

Nice storage space, but a bit inconvenient.

All changes to the reservation had to be made by phone, which was a little hard because I was abroad during the entire period of time.

Recommended: Yes

Wonderful customer sevice

Good price and the woman who checked is in was excellent!

Recommended: Yes

Recommended: Yes

Reasonable rates, which is why I chose this particular location. Too soon to evaluate anything else.

Recommended: Yes

The staff was very helpful and the storage facility was perfect for what I needed.

Recommended: Yes

Recommended: Yes

excellent service. manager shows us our spot before we rented it. Overall great experience

Recommended: Yes

Nice storage facility...convenient hours. Lots of junk cars at the end of the property near my storage unit. Staff was very helpful.

Recommended: No