Sep 28, 2019
Kind friendly customer service
Apr 29, 2019
Good location, clean unit, great people.
We weren't sure of what size unit we needed and when we decided we needed bigger than we reserved, we were upsized with no problem. When I arrived to sign-in the internet was down in the area. But wait! They sent me over to a "sister" location where the folks there helped me get set on the company registration site. Good, friendly service all the way.
Feb 13, 2018
Great first time experience
This was my first time renting a storage unit. I felt that the customer service (Chuck) provided all of the information that I needed in a clear manner before I rented the unit. He was great in showing me the unit prior to renting it to make sure it was the right size to fit my needs. The paperwork was easily explained. Chuck is very friendly and made my first time experience wonderful!
Jul 09, 2017
Very professional and pleasant
Went on line and was able to reserve a storage unit. They followed up with a phone call. Storage unit was ready and very clean the process was about twenty minutes - very easy and plainless. Nice to walk in and everything is ready-very professional and polite
May 07, 2017
I had to get a storage unit in a hurry and didn't have a lot of money. This place was 5 min from where I'm moving and is staffed by people who are professionals at what they do. And it was very affordable and clean!
Oct 25, 2016
Very helpful staff/manager. Price is very reasonable.
Although we signed the contract on a week-day, we weren't moving in until the following Sunday. The manager made arrangements so that we would have access to a couple of flat bed trolleys even though the storage facility would be closed. As arranged, we secured the trolleys and the spare lock loaned to us by Valley Storage for return as agreed. On Monday, the manager called to let me kow he had received everything--we love the communication. We are off to a great start.... Thank you, Valley Storage -- All Star Court!
Oct 20, 2016
Professional and friendly business!
Chuck went to great lengths in successfully helping me determine the right space I would need for my stuff!
Oct 20, 2016
Chuck is a great guy and very professional!
I appreciated how he assisted me to secure the right size unit for my needs!!
Aug 11, 2016
Great Value AND service!
We really hunted around for value and found it HERE. Chuck and his staff are great, the space is clean and easy to work with.
Jun 18, 2016
very convenient. the process was very quick, in no time I was ready to start storing my stuff in
Apr 12, 2016
Quick, efficient, professional.
Apr 10, 2016
quick and easy
very pleasant all the way around,clea and exactly what i was looking for
Apr 08, 2016
Easy online transaction.
Reserving was very easy, facility staff wasn't too familiar with the AAA offer (free 1st month and $20 Amazon gift card) through SpareFoot. After they did some research received 1st month free, but not sure how to redeem gift card offer and they couldn't explain how as well.
Staff were professional and friendly, walked me through showing several different sizes and inquiring what type of things I would be storing to help me better decide which unit size to choose. Went over all the documents and my obligations as a guest (renter); I like that I'm able to downsize later on if the need arises! Was a smooth and easy process that didn't last all day.
Mar 16, 2016
Chuck was friendly and efficient!
Mar 11, 2016
Customer service was awesome.
Chuck at valley storage on all star court was so friendly and efficient!
Feb 27, 2016
Easy to use, not a single issue.
Dec 14, 2015
Customer friendly and secure!
Nov 08, 2015
Great price, location, customer service, and cleanliness!
Very pleased with my experience. Chuck was very helpful and made the experience easy.
Oct 27, 2015
great price and convenient location
It was simple. I had my reservation went in. Chuck was great. He help me with any questions I needed answered. The units are right off the interstate highway which makes it very convenient and the price was perfect.
Sep 28, 2015
Exactly what I needed
Did some comparison of different storage companies and chose Valley Storage due to their pricing and location; I'm glad I did. The staff was friendly and professional, and the facility manager worked with me to find a storage solution that would fit my needs at the lowest price.
Sep 24, 2015
Very caring and helpful. We are very happy. Our move was over a long distance. We received an excellent referral for unloading when the ones hired didn't show.
Aug 21, 2015
Aug 13, 2015
very impressive, thankful you were there.
Great location, feels secure, good price.
Nov 03, 2014
Nov 02, 2014
Oct 31, 2014
Oct 16, 2014
Overall.... great storage facility!
The whole storage facility is very clean and neat. Very easy to access my unit. Ask for Chuck. He provideDo excellent customer service during my initial sign up. I have not had a need for assistance since moving in my items but would expect great service then if necessary. They have one 15 foot truck that you can rent where you will only need to pay for the insurance and mileage. They will waive the rental fee. It is a great deal and opportunity. Unfortunately by the time I found out about it, it was already reserved. So if you're thinking of using this truck, make sure you request for it early on. I had to rent a U-Haul truck which ended up costing me $50 more then if I had access to their truck.
Oct 14, 2014
I had a great experience at this facility, the management was very helpful.
Aug 07, 2014
Jul 10, 2014
The woman who assisted me was terrific!
Jun 16, 2014
Great experience. Excellent management. Professional and friendly service. Great price and clean facility. Easy 24 hr access. Moving truck available with only an insurance and mileage fee. Exceeded my expectations.
Jun 10, 2014
Ij would not recommend this facilty
I was very dissapointed to find that my storage facility was 5X10 instead of an 8X10 that I originally ordered. I do not recommend this facility to anyone of my friends.
Jun 03, 2014
Good experience for a first time renter
Never having had to rent a storage unit I was a little unsure of the process. Chuck was wonderful, patient and very professional. He made sure the unit I selected fit my needs without ever being pushy. Overall a really great experience.
Aug 04, 2012
Nice location, fits my needs
Nice management. They are having electrical issues so that is why the gate is left open at nights.