Jan 10, 2020
Amazing customer service! Had exactly what I was looking for! Priced great!
We were in a pinch for a place to store my son's car at UF. The folks, especially Brandy, were so helpful and understanding. The communication was awesome. Brandy went above and beyond to make sure everything went smoothly dropping off the car. We are always so quick to criticize - so I want to make sure we spread the word. This is a great company! Highly-recommended!
Nov 13, 2019
Centrally Located in The Heart Of Gaienesville
Location is perfect, staff courteous helpful and tentative. The environment is very well kept and clean. Very secure. The only thing I could recommend would be 24 hour access.
Nov 12, 2019
Great deal needs flexible hours like 24 hr access
Sep 24, 2019
Excellent facilities & service.
No doubt that this is a very reputable facility. Everyone was friendly & helpful.
Sep 20, 2019
Referred by our realtor. Very easy process to obtain a unit.
Excellent customer service. Staff was very friendly & helpful.
Sep 03, 2019
I feel like my belongings are safe and clean!
The sales rep. was very nice and helpful even though he was new.
Jul 24, 2019
Great facilities. The access hours have changed to 10am-5pm so itâs a bit limiting. Also thereâs no enough elevators and carts.
Jul 24, 2019
Very clean; customer service could be improved
Associate that assisted me was not thorough in explaining the contract and and very distracted.
Jul 21, 2019
Service & check in was great
I feel all my items are secure there & very easy access plus air conditioned .
Jul 19, 2019
clean and very helpful
the staff is more than willing to help with anything to make your move easier. they helped us stack a few things very friendly and willingly. the facility is brand new so everything is very clean. they had a few problems with the elevator but fixed it immediately!
Jul 15, 2019
Overall great, but no access on sundays or outside of business hours
Jul 13, 2019
Clean facility, friendly and fast service.
Staff were very approachable and understanding as we toured multiple unit sizes, and even applied the discount to the larger size unit - with no obligation for a second month! They explained every part of the move-in and move-out process and made me feel confident and prepared. Everything was gleaming white since the facility is brand new.
Jul 12, 2019
Very pleased with overall services
Awesome service love friendliness of the staff
Jul 09, 2019
Easy and Convenient
Easy move in process. Would like to see later hours for access to storage unit.
Jul 05, 2019
Brand new so it's very clean right now.
Very easy access to the facility and layout is vehicle friendly. Due to limited access once inside the gate, parking to on/off load can be an issue depending on the consideration of others (often poor). Bring your own 2 wheeler; again due to the lack of consideration by other renters. The locking devices are a scam. You have to pay $20 for a lock (can't use your own) and the lock is not returnable or usable again since it is a specialty for the latches on the units. They don't have a master key (good thing). Lose the key and it's $20 to remove the old one plus $20 more for a new one. You have to purchase their insurance instead of having to provide proof of insurance. $12 a month minimum. On a positive note, the facility is clean and the climate control seems to work well. The staff is polite and cordial. They were willing to help in any way they could.
Jul 02, 2019
Staff was very nice, and unit was clean.
All of the staff, especially Cris, was helpful and friendly. Location is nice, and the unit itself is modern and new.
Jun 30, 2019
Convenient and safe
Very convenient and nice place!
Jun 17, 2019
Clean location easy move -in
Cris was great with a personable, friendly, informative demeanor. Facility was immaculate!
Jun 10, 2019
Pleased with everything
Very clean and great customer service!
May 29, 2019
Brand new facility. Great move in experience. We could not have hoped for nicer staff or a better facility. Close to UF Campus and hospital complex. All a great value.
May 21, 2019
EXCELLENT FACILITY & EXCELLENT CUSTOMER SERVICE
Nick, the manager is one of the best. He quickly processed us, showed us exactly where to park and had us on our way in minimal time. He knew the system and was expedient in using it. Thanks for the good service.
May 13, 2019
Good storage place but a little pricey
Great storage unit clean and accessible but a little bit pricey
May 13, 2019
Very nice manager very nice place
Very happy with the unit and very happy with the manager very nice guy thanks for working with us
May 06, 2019
Easy and affordable
Booking this facility was super easy and one of the most affordable options.
May 05, 2019
Sue was awesome! We were treated great and love the location!
May 05, 2019
This was the easiest process ive been through. Ill definitely come back.
From start to finish I was shocked at how easy the process was. Very cheap pricing and nice people to help out. Ill definitely be coming back here for the next few summers in between semesters.
May 05, 2019
Great new facility!
Facility is clean and organized but customer service wasnât the greatest. I was refused service while the store was still open and needed the help of a family member in order to convince employees to give me a storage unit.
May 02, 2019
Clean environment and very friendly staffðð
Excellent customer service was over the whole moving process the intake clerk make the whole process a easeðð