May 18, 2018
Great location, very clean, easy access.
This is a great location and excellent rates.
Dec 04, 2017
clean and accessible during limited hours
Access limited to restricted weekend hours. But clean facility and loading access is good
Mar 14, 2017
Gret customer service. Nice and clean place.
My sister used to rent a place there. Great deal reserving with sparefood.com. I strongly recommend this place.
Jul 04, 2016
Friendly, helpful and well organized.
I received the service I needed and he AAA deal was amazing.
Jun 12, 2016
Well run. Nice facility. Competitive pricing but not a bargain
Knowledgeable, courteous staff. Fairly new facility. Secure and reasonably clean. Rates are decent but not amazing.
May 22, 2016
Framingham Self Storage review
should smooth out the bump in front access door (carts get stuck there)
Apr 29, 2016
The manager was initially friendly but very condescending in subsequent interactions.
Apr 20, 2016
John is very customer oriented person.
Apr 20, 2016
Good location, very clean, great customer service.
Oct 14, 2015
It was a lot of work moving my stuff in.
Oct 06, 2015
Clean, dry, friendly knowledgeable staff
We needed to find a storage unit pronto (partly due to error on our part). We had a truck full of furniture from kid's grandparent downsizing. [Due to error and mixup on our part] we needed to find a space on Sunday -- after 4 pm. I filled in the online reservation for the size we needed. Being AAA members helped lower cost for 1st month.
When I arrived on Monday morning, Jen already had initial paperwork printed out. Paperwork took a little time to fill in, but it was all very straight forward & easy to understand. (NO pages of small-print legalese, as we'd seen from another place.)
Building and storage unit was clean. Unit is dry (I had looked at some that smelled musty, so you know that those have dampness issues). Framingham Self Storage is clean and dry.
OK, access hours are limited... to when staff is in the building. My kids assured me that wouldn't be a problem -- this is long term storage for us (1+ years probably). On the other hand... access hours are when there is staff in the building, so I'll feel safe & won't worry if I need to access the unit alone.
Main hallway lights are on, other lights are on a timer, easy enough to turn on.
Slots for locks are smaller diameter than some (neither lock I'd bought elsewhere would fit), but they do sell both disk locks and padlocks at a reasonable price.
Assuming monthly auto pay on credit card goes smoothly, we are VERY satisfied
Sep 18, 2015
Fast, convenient and efficeint
This is the 2nd time that I have rented with Framingham Self storage, and it's just as easy and efficient now as it ever has been. The prices are reasonable, if I could change any 1 thing about it, it would be their hours I would extend them a bit in either direction, particularly on Sundays.
Sep 15, 2015
I like the fact that the AE guided me towards a solutin that was best for my needs and budget.
Sep 01, 2015
Standard Storage - Hours are tight
They have 6 carts for the entire facility, so that creates a challenge. They have business hours that are very short - not ideal for moving. Very friendly staff
Aug 24, 2015
Aug 22, 2015
Flexible and Friendly
We were relocating to MA and need to find a storage facility for most of our furniture and belongings at very short notice. The staff at Framingham were really helpful giving advice and helping us out when we moved in.
Aug 03, 2015
Jul 06, 2015
Please post on the Client doors that 24 hrs access is your service agreement.
With the office sign hours hours it looks like that is access hours too.
Jun 30, 2015
Facilities were fine. Great customer service.
I was showed my unit and explained what I was bringing in. The woman at the desk was extremely informed, organized, and accomidating, and actually got me into a smaller unit which ultimately saved me money. I would definitely recommend this place to a friend.
Jun 10, 2015
easy access and helpful staff
I met with Jen at Framingham Self Storage and described the items I would be storing. She suggested a 5x10. I have never used a self-storage facility before so she explained how everything worked: moving in, access, monthly fees, etc... She showed me a 5x10 so I knew what to expect, how the latch and locks worked, and I filled out paperwork. The whole process took about 20 minutes.
On move-in day, I arrived ahead of the truck and spoke to John, the facility's manager. I opted for their insurance rather than going through my homeowner's policy for a modest fee. I reiterated the type of items I would be storing, feeling nervous the unit would be too small, and he assured me it would accommodate everything. The unit was fairly close to doors so the guys were able to unload the truck quickly, and indeed, everything fit with a little bit of extra space.
Framingham Self Storage is easy to get to, being just of route 135; there is plenty of parking, and multiple building access points. The interior was clean and their rates are very reasonable. My stuff has only been in storage for a few days, but I feel confident and comfortable with storing my belongings with Framingham Self Storage.
Jun 01, 2015
Jun 01, 2015
Good for moving
Good price good service clean and safe
May 21, 2015
Clean, well lit and safe facility with very friendly staff.
I would recommend this faciltiy. It seems to be a safe facility to store belonging in. The unit was clean when we opened it. The man who checked us in was very friendly and showed us where the unit was and how to work the different aspects of the facility.
May 19, 2015
Facilities were ok, but customer service was... unusual
We arrived ~45 minutes before the facilites were supposed to close. The man at the desk said that we could not move in anymore. (Even though we had received conflicting information over the phone the previous day). He eventually relented, and we were able to start the moving in process. But over the phone, we had been told that we could use a credit card as a form of ID, but the man said that this was not correct. The moving in process was not as easy as we hoped it would be.
May 15, 2015
This was with out a doubt the best experience I have ever had looking for a storage unit. They found me a great place with a great customer service and even avbetter price. If I ever need a storage unit again, I will definitely come back. Thank you many times!
Apr 23, 2015
This was an excellent move in experience. The only very slightly negative experience is the length of time it takes to complete the paper work Might have been easier if I had been told in advance that this would be happening.
Apr 15, 2014
they gave all the info i needed and showed me the different storage units for me to make a decision for sizing i needed
Nov 07, 2013
Not for nothing ive been to so many places and this place gave the most up scale respect and with that i really ffel that my propery is secure there which makes it less streeful to me thinking someone is going to steal my stiff. Thank you good bless
Oct 16, 2013
Over all everything was fine!
Sep 13, 2013
ACESS HOURS ARE POOR!
Great staff,POOR ACESS hours!
Jul 29, 2013
Good value, good service
Matt did a good job of giving me all the information that I needed to understand the terms and conditions of my rental.
Jul 04, 2013
The staff was very helpful. When we ran out of room & needed to rent an extra unit short term the staff quickly found us another spot.
Jul 03, 2013
This location does need to review/correct some issues with the exterior roll-up doors. One roll-up door allows direct view of the vertical/rectangular latch-bolt from outside (easy cut). Also, at least (4) customers had left their property rooms incorrectly locked; by locking the property room latch while it was fully open. Customers need better training on how to lock their property storage rooms.
Jun 10, 2013
Would not recommend
I would not recommend Framingham Self Storage. Access hours are poor, the paperwork to sign up is ridiculous, and they are inflexible. Beware if you sign anything with them.
Jun 04, 2013
Good value for the money.
May 15, 2013
May 14, 2013
Ease move in.
May 07, 2013
May 05, 2013
lots of paperwork, but great staff
Feb 08, 2013
Very nice people, big space
Jan 25, 2013
Good, economical 5X5 space, clean, secure, helpful staff
Matt was accommodating, helpful and thorough. Place is well-lit, easy to access. Would like 24-hour, but it's probably safer the way it is. Best value in the area--I researched them all.
Jan 03, 2013
Nov 27, 2012
Meets all of my needs
I looked on-line for a newer self storage place that was clean and had the right size space for a reasonable price. Found it at Framingham Self Storage!
And the staff was great too.
Apr 06, 2012
Outstanding service, great location, clean, well lighted, the staff was very helpfull and profesional, and the price was absolutely reasonable.
Feb 11, 2011
clean easy access but
when we go there the attandant sits behid his desk while we try to oopen locks to enter the building (he gives us the keys etc . . .) Not exactly professional
buzzer entrance system fails each time
and overhead doors are secured by pad locks - not convenient