Aug 30, 2018
Friendly helpful, best deal in town.
Jun 26, 2018
good price and size
I looked more then 2 week. but never seen this storage..
perfect price and size.
May 29, 2018
Excellent value for money, with friendly and helpful customer service.
Mar 16, 2018
Good for the price
Good for the price and short-term rental.
Jan 08, 2018
The manager, Lucia, was very kind and helpful in filling out the necessary forms to rent the space. It only required a quick reservation over the phone and a 10 minute process in the office. It is easy to access the facility and security is dependable.
Sep 14, 2017
Convenient and easy to access
Great experience all around. Facility was clean and easy to access.
Apr 27, 2017
Bob was very helpful
Bob was very helpful. He explained the process very thoroughly.
Apr 13, 2017
Super Friendly, Relatively Convenient
The staff are great, but if you have large storage, it's not the most convenient. For what we had, we made it work, as the pricing was pretty good. But they have old elevators, and one building without an elevator (which is where we got our storage), so the move wasn't the best. But the facility is clean, safe, and in a decent location.
Apr 02, 2017
Really nice , clean facility . Bob is amazing at front desk.
Mar 31, 2017
Great service . Bob is fenomenal.
Great and personable service . Good pricing . Clean and professional facility. Serious about safety of the patrons.
Jul 04, 2016
My things are in save hands
The guy at the facility was great and helpful .. Glad I chose this storage
Jun 24, 2016
Bob is great!
Bob, the manager, is easy to speak to and was readily available to show a number of units. Explained the pros and cons of each unit and has the authority to make minor adjustments. He made the rental process super simple.
Jun 16, 2016
My experience so far has been great. The facilities are just what we were looking for and has made our move so much easier!
Sep 09, 2015
Not so great
I was actually pretty upset about the service I received with Fort Knox. I'd made my reservation online and was told by phone as I confirmed my reservation that I qualified for a special offer with Fort Knox and would also receive my AAA discount. Upon moving into the unit I was informed that was not the case and that the manager would contact me to discuss my complaint. He did not. While I was asking questions about the agreement, the employee that day was rude enough to inform me that he needed to hurry up with my paper work because he is off at 4pm and isn't paid overtime. Then, I want even given the Fort Knox special they'd promised me and had to contact them again for a correction! If I didn't hate moving so much I would have taken my things and gone elsewhere already.
Aug 30, 2015
best price, most helpful staff.
I looked all around where we live and this had the best price. Bob is extreemly helpful, professional, and is a nice man.. The storage unit is the perfect size.
Aug 22, 2015
Very helpful manager. Great customer service.
The manager lives on site and is incredibly responsive, knowledgeable, and helpful.
Aug 22, 2015
The location is ideal for us and at the right price. Staff have been amazingly helpful, professional, and are just nice people. The storage unit is working out very will. We are quite please with our choice
Aug 12, 2015
All went well
Good price, Good location, Good service
Aug 05, 2015
Good price. Good place.
I am please with the storage area I received. The manager was very thorough in giving me a tour and with my AAA discount the price was right.
Jul 28, 2015
Being a college student, I needed a place to leave my stuff while I went home for the summer and Fort Knox was affordable and a very friendly staff.
Jul 27, 2015
friendly, clean, convenient and affordable
Easy to access and customer service was awesome. Scott in the office did a great job and went above and beyond.
Jul 27, 2015
very convenient and user friendly process
Scott in the office was extremely kind and professional....customer service was 110%
Jun 27, 2015
Service is super friendly
When arriving, the storage units are divided by a street, so if you plan on bringing couches and want to leave them with them, you'll have to be there for office hours. I had no problem with my husband and a friend taking it by the stairs since the freight elevator isn't big enough unless it's a love seat and smaller. I have a 5x10 unit which is enough for us and reserved through Sparefoot which saved me a percentage for two months. Overall, friendly staff with gate code access, but don't get stuck within the gates after 10pm...No good.
Jun 11, 2015
We feel very comfortable leaving our things here!
Very clean and extremely secure facility. Location of the key pad going in is too low for our vehicle. The roll up door that goes to the elevator won't stay up. Otherwise everything is fantastic!
Jun 04, 2015
May 28, 2015
Nice people and a nice facility.
May 26, 2015
Friendly and knowledgeable staff, secure gate, but have noticed it has been left open on some days. Very convenient location as it is not too far from the highway
Audrey Anna Elliott
May 18, 2015
Very friendly service, just a little surprised at all the little costs
I was treated very well and the facility was simple and clean. The coded gate did make me feel safe about my belongings, although it was broken at the time. I was surprised at some of the costs I had not been aware of, like insurance and how I had to pay for the entire month of August even though I would take out my things on the 14th. So it added up!
May 06, 2015
Convenient location and good service
Apr 24, 2015
Great location and price point.
Apr 21, 2015
May 14, 2013
Very easy, quick, efficient and helpful! Will highly recommend!
May 09, 2013
I like the fascility a lot and think it is a great value. The staff was nice and friendly, I'd definetly recommend to a friend.
May 02, 2013
Super friendly& easy access
Made my reservation online when I arrived I didn't even have to pull up my phone conf the paperwork was ready! Front desk agent was super friendly, showed me a tour of the place and though I w sweary of the 2nd floor the elevator and dolly made it really smooth
Apr 30, 2013
A very positive experience. The staff member who has served us, was helpful, knowledgeable and professional.
Feb 05, 2013
It was excellent , customer service was very good and the fact that before I moved in they kept me informed of everything including changes etc. I am happy with your facility overall