Jun 12, 2020
Wow it was easy to move in
I have never rented a storage unit before and these guys made it so easy. Did everything online with the paperwork and then show up to pick up my lock the check into my unit. Great customer service.
Jun 07, 2020
Really great experience
The customer service was outstanding and so very helpful. The move in was smooth and any questions we had were answered. Because of Covid-19 everything was done contact free. All went well!!
Nov 10, 2019
Need more carts
Donte was terrific on check in. You need more carts and/or one should not have to surrender their driverâs license to get a cart. In short no cart was available for us when we unloaded, and we were too far from entrance to keep checking back given our time constraint. That was quite disappointing.
Nov 05, 2019
So far so good. Smooth transaction.
Pricing was the best between all facilities. Staff was pleasant and helpful.
Oct 02, 2019
Went to several storage units that had outrageous prices. This place was close to my residence and service was excellent
Sep 05, 2019
Nicole was so kind and showed us all around till we found the perfect unit! Everyone there is nice and helpful and the process was quick. I would definitely recommend this self storage to all my friends and family
Aug 03, 2019
Really friendly manager and prices are great
Really great prices and frendly staff
Aug 01, 2019
Easy process and polite staff.
We moved from El Centro to Escondido and looked all over the place for storage. We found Cube Smart Self Storage and they were very informative, helpful, polite and yes very affordable. Through out the entire process they've gone above and beyond my expectations and would recommend them to everyone I know.
Jul 16, 2019
Unit and everything was as expected. Customer service is above and beyond! Itâs good to be treated like your business matters.
May 13, 2019
Everything went good. A smooth transaction.
Apr 23, 2019
staff is great even went above & beyond for me,on a 2nd unit!!
(btw Thanks again!) gate hours & access are good. my only complaint is the carts not being available after office hours. with the amount of security cameras getting away with stealing one is highly unlikely. But Overall it's a great, secure, place to store my priceless crap! THANKS All!
Apr 04, 2019
Hopefully it will be a great help
Mar 28, 2019
Extremely quick & helpful
Booked on a Sunday, and was in and out in 5-10 minutes. The hrs are great for access. Due to traffic on Sunday I barley made it by 3pm and the staff was ready to go home but didn't make me feel as if I couldn't ask whatever questions I needed. I felt terrible for being there just before or right @ 3 but they got me in and out quickly easing my guilt of keeping them late on a Sunday. Thanks to them, I was able to move stuff that night till 10pm.
Jan 18, 2019
So impressed with how fast and efficient this place is
It is nice ð when those who are helping you really know what they are doing!!! Thank you
Jan 17, 2019
Awesome service, quick and easy
The rate really was what was quoted. No hidden fees.
Dec 17, 2018
Very helpful staff. Thanks
Easy transaction. Very helpful.
Sep 21, 2018
Very fast to sign up and let me move in. Very happy with the services
Sep 12, 2018
Air conditioned, clean and very friendly ^_^
I have been doing a lot of research to find an airconditioned storage unit, Cube Smart storage was the beal by far.
Sep 09, 2018
Easy Access & availability.
Setting this up was easy & convenient. the space is great. I store my business supplies here and it's great that I can access them up till 10PM. Clean & easy to get to. Great office support.
Jul 22, 2018
Best customer service!!
Best customer service, clean units, and free use of their moving truck!!
Jun 11, 2018
Excellent Customer Service And Extremely Clean Units. Thank You ð
Customer service was the first line of contact, very professional with a hint of kindness and love for what I was looking for. The representative was very smart and knowledgeable and answered all of my million and one questions. He was very pleasant after the end of our call I asked to speak with a manager because of the excellent service I received. Thank you so kindly for everything , I am internally grateful to the entire team. Always Remember Team Work Makes The Dream work.
May 02, 2018
Everyone was nice and accommodating
They took the time to look into me using the moving truck. Any customer had it reserved, but I appreciated that confirmed whether be available or not the minute I asked.
Dec 03, 2017
Getting established at Cube Storage in Escondido was a piece of cake. The process was quick and efficient. The facility is clean and easy to access. I am very pleased with my decision to use this facility.
Oct 22, 2017
Good place and nice facility like it here
Jul 26, 2017
Friendly to deal with, the attendant was courteous and informative.
Jun 27, 2017
Place was great, the service was stellar. They were quick to get me in and ready for the day and provided a moving truck for me to bundle all my trips in the day to just one place.
One note: If you are looking to rent the truck, ensure there is the amount of gas that the say there is. I unfortunately I gave it good faith that they knew about the slightly lower gas gauge (Even filled it up more than when I first received it) and they hassled me about it for a couple minutes. Overall they were nice gentlemen and were eager to help me out where and when they could.
Jun 05, 2017
More ventilation top floor good idea
Nice place more of an elevation on the second floor would be nice it's so stuffy up there
Jun 01, 2017
I am glad I decided to choose this facility for my precious items
I am glad I decided to choose this facility for my precious items. I just wish there was more air ventilation on the second floor and better lighting in the unit itself I saw that they had rat poison packets on the floor I hope that I will not have to deal with any RAT damage to my furniture or items.
Apr 30, 2017
Nice people. Easy access. Simple sign up. Would recommend.
Jan 22, 2017
Great place, good price. Friendly. Clean.
Jan 19, 2017
Office staff is super nice. It's a very good looking place. Cameras everywhere so I feel my stuff is safe
Oct 07, 2016
Experienced user highly recommends CubeSmart
For far too many years I've been utilizing various storage units and, to date, the CubeSmart facility in Escondido has been the best self-storage experience I've had. They offer a wide range of unit sizes, priced fairly by size, ease of access, and other pertinent options and the office staff are very friendly, personable, and easy to work with. They are all thoroughly familiar with the services they offer, have an excellent work ethic, take obvious pride in their work, and strive to provide the best customer service I've had the pleasure of experiencing in over a decade with ANY business.
I appreciate their consistent professionalism, particularly when mine faltered during an extremely stressful recent move; they have office staff available every day with unit access hours extending far before & after regular business hours; the facility is located right off the freeway and is secured; the elevators are positioned conveniently; and they offer high-quality moving supplies on site. Their prices are considerably lower than most, yet the units are actually much larger than any other I've used due to their extraordinary height. Many facilities appear to offer the same size units for rent (5 x 10, 10 x 10, etc), but their ceiling heights vary from 5' - 8'. CubeSmart units have 14' ceilings...a HUGE difference when it comes to cubic feet of storage space provided!
Aug 15, 2016
Clean, friendly and easy to start up
This was a very clean, well lit storage space that is secure and gives me a comfortable feeling about storing my goods here.
Aug 02, 2016
Lot's of space with climate control!
Really good place over all, probably the best in the area.
May 25, 2016
Happy with rental, the customer service was very good, easy going, informative.
May 19, 2016
Sparefoot helped me out alot and made finding a storage easier
Mar 30, 2016
Mar 12, 2016
A relief after a long move
Moving cross-country is never easy, but Cube Smart made the last steps to unload my items a breeze. A clean facility, with good security and friendly staff was a welcome thing - and they were even open on Sunday.
Feb 20, 2016
Alfonso Was Bety eficiente And helpful w all the process,kiddos to him and all the personal
Feb 18, 2016
Service was awesome and facility is very clean
The manager was awesome & had a lot of energy. Very friendly & put me at ease. He took the time to show me how everything worked. The location is perfect & it was very clean. The pricing was great too. Cheapest in the area.
Jan 17, 2016
Excellent customer service.
They were great to work with. We had to change our unit and they were accommodating.
John H. Littlejohn.
Jan 12, 2016
Easy transaction to get into, that I think will be long term.
Price is reasonable, and the unit is very clean and seems to be quite secure. Great hours for access, as compared to another company that we had tried before. The only dislike I have is that the Unit does not have lights inside. The Staff are exceedingly friendly, courteous, and very professional.
Oct 29, 2015
very easy to reaad
I only had online what was available was upstairs and I need drive up access
Oct 19, 2015
Very Helpful and Flexible
The staff here is great and accommodating. The facility is very nice and secure, which is great for peace of mind.
Jun 11, 2015
easy and affordable
I have not been in the unit 30 days but I must say the customer service I received was outstanding even though they seemed to be short handed the staff still made sure to accommodate my needs thank you
Jun 06, 2015
nice facility very helpful management
May 02, 2015
Everyone was super nice and accommodating. The units were clean and thankfully there was a big elevator for my stuff. The area is nice and do offer excellent security (gate codes, cameras, can purchase locks for like $12) and for all that with insurance a decent price of $60 a month.
Would definitely go here again!
Mar 17, 2015
Jan 20, 2015
freindly and helpfull
Staff was great and very helpful. Having large cart in elevator ready to go was very helpful.I will recommend this place over any other place. Free truck even though on small side with no ramp ran very well.
Marc M. Jalisi
Dec 26, 2014
I visted one of the Escondido Location and it was exellent and very reasonable pricing
I have made tentative reservation for the beginning of the January 2015
Nov 10, 2014
Excellent staff and service. on the phone they were very helpful. At the office they were very caring understanding and patient. They let me use their truck to move my stuff in and even helped me to find workers to help me move. I would certainly recommend this place to my friends.
Sep 26, 2014
Sep 18, 2014
Awesome, free truck w/decent gas mileage.
May 27, 2014
Great storage facility...the process was fast and easy and prices are fair. The free moving truck was a plus!
Apr 21, 2014
Great Place for Storage Needs
After looking at several different options we choose Cubesmart. The service is outstanding. Very friendly and helpful. The facility is clean and easy access to our unit. Convenient location too. A great price for the amount of storage we needed too. Thank you. Would recommend to anyone needing safe storage.
Apr 02, 2014
Had Ive been looking somewhere else I would just be pulling my hair out!! I stopped to request a estimate for a unit and having compare prices and fees I ended up booking a unit right there with no hassle. The only problem I have seen is the carts to move our stuff from our cars to units, especially if in the 2nd floor: there aren't that many and one nightI had to bring my boxes BY HAND up to the second floor!!!!!
Also they don't mention the insurance fee is added to your monthly payment ;(
Other than that I thought it was a decent business :)
Feb 11, 2014
easy, affordable and convenient.
Jan 19, 2014
Not your everyday storage facility
I love this place! The employees are always friendly, and helpful. The office is clean, bright, and they have coffee for customers! I would highly recommend this place.
Sep 06, 2013
Easy access, affordable pricing and great staff.
Jul 08, 2013
This is my first time using storage, I called several different places - I was pleased with the price and the special on the 1st month. The man at the desk was very friendly and helpful. I'm happy with it.
Jun 04, 2013
The storage facility was very clean and had a great moving deal with a military discount! I loved the customer service and how they provide a move-in truck for free! The best!
May 21, 2013
Very quick and easy even for a Saturday afternoon. Access to the unit was simple and easy to remember.
Jan 10, 2013
The storage facility is nice and clean. My only problem was locating a cart to move my boxes on since I rent an interior unit. If they would have more carts, that would be great! Other than that, I highly recommend this location.
Aug 14, 2012
Dec 11, 2010
The manager Brandie Flippen was VERY helpful and kind, and I needed that, because the phone rep at the call center was totally unprofessional.