Jul 21, 2020
Excellent customer service and easy move-in
I picked this facility based on the good reviews of others, and do not feel I have been let down as of yet. The ladies at the front desk were pleasant and made sure I was informed of what I would be purchasing, letting me take a look at the space and offering to show me larger units, which ended up being very helpful (I am more visual than a numbers person). They also took care to show me where the loading bay was, how to get in, where the closest restroom was, etc. and were overall very professional. I was a bit nervous that, being so close to the water treatment facility, there would be a "weird smell" over here, but there wasn't. Overall, a great choice for storage!
Jun 20, 2020
Cant say enough great things about the staff and the friendliness which we received. Move in was simple and very well organized. Paper work and monthly autopayments set up was quick. Would highly recommend!
May 11, 2020
Excellent service, clean facility
Excellent service, clean facility, we are happy with our experience so far
Dec 01, 2019
Great facility and friendly staff.
Great facility. Friendly staff. Highly recommend this facility. So much nicer than my previous storage facility.
Oct 06, 2019
Smooth and easy process
Had no difficulty moving in. Very clean and spacious.
Sep 19, 2019
Great, the front desk girl is awesome. I wasnât able to move in the night I needed too because the code given to me was wrong
Sep 11, 2019
Great experience! Will recommend.
The team of Jeannette and Tara couldnât have made my experience any better. Professional, helpful, friendly. Plus the facility is as clean as it should be
May 17, 2019
Very easy to work with
Great customer service. Fair prices.
May 07, 2019
Pricing was great. Jeanette was great. She is the employee for you store it. my initial phone call and I was in the unit 12 hours later. Couldn't ask for anything more
Apr 10, 2019
Clean, friendly service and good prices
Very impressed by this storage facility. Front desk was extremely friendly and great to work with. Very clean and easy to get to your storage area. Would highly recommend.
Sep 16, 2018
The lady who checked us in had the best customer service I have ever experienced. I wish I had asked her name. She was amazing. This storage facility reminds me of Disney world. Everything is well thought out and well maintained at a cheaper price than the other five places I checked out. Drive into the garage. Easy access to elevator, Climate controlled, carts available. Even an older person would find this user friendly. Only one thing could improve and that is if there were some garbage cans around.
Aug 18, 2018
Clean, affordable, and nice people.
Very nice people. Prices definitely affordable.
Jul 25, 2018
U Stor IT
Staff is great! Very accommodating. They made the move less stressful. Price point is great! Very clean!
Jun 22, 2018
Awesome customer servide! After I reserved the unit the price changed, she made sure I got the price it was at when I reserved it.
Mar 25, 2018
Good place for a reasonable price. Good customer service.
Feb 04, 2018
Very professional and helpful customer service
Nov 17, 2017
They treated us particularly well here! The customer service was amazing!
Nov 15, 2017
Great location polite staff
Polite staff clean location and safe
Nov 13, 2017
Amazing space and Customer Service
We came from out of town, sight-unseen, and were shocked at how amazing the space is--especially for the price! The staff worked with us to ensure our unique itinerary, and we have been pleasantly surprised all the way around.
Oct 19, 2017
Professional staff, clean place
Oct 18, 2017
Great clean place
Great location clean customer service very professional
Oct 13, 2017
Friendly worker, very clean place
Jul 26, 2017
The facility is clean and maintained
The staff was very helpful and the facility was emasculate.
Apr 01, 2017
Outstanding people and places
This is a beautiful brand new facility and you couldn't ask for better customer service!
The people at U-Stor-It Elmhurst took a big chunk of stress out of my moving day.