Mary and Paul Weber
Aug 05, 2019
We were given excellent service. The staff was extremely knowledgeable and friendly.
The whole process was smooth and efficient.....Kiara and her coworker(iâm Sorry but i did not get her name) were terrific. Highly recommended. Thank you!!!!!!
Jul 22, 2019
I have good experiences
Nicole was really helpful & nice
May 06, 2019
Wonderful Experience! Nicole is GOAT at Customer Service!
Rick and Nicole were very professional and an absolute joy to deal with! Nicole wins employee of the month for how she handled a customer on the phone. While finishing up the registration process, I had the pleasure of witnessing her professional craftsmanship at work!! You go girl!!
Jan 14, 2019
Quick and Easy to get set up!
I like how quick it was to set up my account here. The storage units was cleaned and the people helping were very friendly. Easy to get too and price was right!
Dec 22, 2018
Great staff very helpful!
Clean well maintained friendly staff.
Sep 24, 2018
I just moved in but everything looks fine
Luggage cart in the storage is very hard to operate and there is a step in what make it even more difficult.
To sign a lease you will need to have a lock with you, and nobody from the office sad it to me when we talked by a phone. That made me to do an additional trip home and back.
May 23, 2018
Great service overall
Staff is super friendly, location is convenient for me.
May 14, 2018
Staff was awesome!! So nice and helpful. Bob was wonderful
Apr 11, 2018
A good location at a good price
Good customer service as well
Not climate controllled
Aug 25, 2017
Helpful staff made move in easy
Apr 02, 2017
Small storage unit - easy move in
I just needed a small unit to store a few things. This was the perfect size, perfect price, and super easy. The guys in the office were super nice, and the facility is clean and safe. Perfect for what I needed.
Jan 30, 2017
Bob was very helpful. made it easy
Sep 25, 2016
Fantastic... All around!
Staff is super friendly and helpful, unit was extremely clean and 100% dry. They can help you with insurance and even sell quality locks at a fair price if you need one. Facility was easy to find and has enough room to easily manuver a moving truck and flat bed trailer. Highly recommended!
Aug 29, 2016
Very frendly easy acces to the intalation .
Very clean excelent customer service
May 27, 2016
My first time using SpareFoot & great experience.
Great storage place for me and nearby my school, friendly staffs and will definitely recommend to my friends and family.
May 21, 2016
Amazing customer service!
Being from California, I needed to find a place to store my school belongings for the summer. Called on a Monday and I was moving stuff in by Wednesday. Danielle and Nicole were extremely helpful! Excellent customer service. The rental process could not be any easier. I will be back and highly recommend you to come here for your storage needs!
May 17, 2016
Great friendly service, Easy Setup, Affordable Pricing, and Extremely Clean
The process for getting storage at Cube Smart in Hanover couldn't have been easier. I went online and reserved the exact size space I needed. It only took a few minutes to fill out the information necessary and after clicking submit I received a confirmation email. It was super simple, and fast. The next day I went in and Danielle showed me the space, and I was more than pleased with size and the price of the space. Danielle set up everything and the process only took about ten minutes from site to payment. I was absolutely satisfied overall, and will highly recommend Cube Smart to all my friends and family in need of storage space.
May 15, 2016
Extremely pleased and highly recommend!!
Fantastic customer service! I called on a Monday, started moving in two days later. The facility is very clean and the rental process super easy. I could not be happier with my unit! The folks in the office are very helpful and take the time to ensure your experience is a positive one. Thanks, Danielle and Nicole, for everything!
May 10, 2016
Everything is as advertised. Good value.
I had some difficulty at the gate, the second time because I didn't have my paperwork and mixed up the order of two of the numbers, but that took a minute to fix. Otherwise, everything is better than I expected. Very good value.
Apr 29, 2016
Very helpful staff. Relatively close. Good value. Good security.
I moved in yesterday evening (Thursday April 28). Everything is just what I was told. The space is adequate for my needs. Everyone was helpful. Overall, excellent value.
Apr 26, 2016
Return customer again and again!
Over the years Ive moved many times, and each time I keep returning back to Cubesmart!
Apr 24, 2016
4th time return customer
I've moved way too often, and each time I've researched and used a storage unit. This facility has been my top pick every time!
Feb 28, 2016
Excellent facility. Staff is very accommodating.
Nov 05, 2015
So far, so good
Oct 18, 2015
Great customer service
Sep 17, 2015
Staff is very friendly. Space, price and location meet my expectation.
Aug 22, 2015
Ray and Nicole were beyond helpful! True customer service :)
The facility is very convenient and safe - the staff is beyond helpful. The price is a bit higher than I expected to pay but I do feel like the quality of service is very high.
Aug 18, 2015
Very efficient, absolutely no hidden costs, most affordable option in the area, great communication and highly professional. This is my first time using storage unit and I'm very happy with my experience
Jul 13, 2015
everyone was friendly and professional.
May 27, 2015
May 22, 2015
May 20, 2015
Over all acceptable.Price could have been less since we have to pay $12 monthly for insurance coverage
Apr 30, 2015
Apr 14, 2015
Great experience. Good prices.
Dec 28, 2014
Ben and Ray were incredibly helpful.
Excellent, knowledgeable group of people!! Ben and Ray could not have been a bigger help, unless they were to load and unload for me! One day, I lost my keys to the unit. Ray answered the door before hours and then looked for them. He called me within 20 minutes with the good news, relieving my potential panic attack!
Dec 10, 2014
Courteous and knowledgable
I picked this site initially for the price and close proximity. They were very courteous, friendly and knowledgeable. Everything was told to me what I needed to know. I have been at other storage units before and so far this has been the best. Thanks.
Nov 06, 2014
i have had the best experience...i wouldn't hesitate to refer a friend.
Nov 05, 2014
Oct 05, 2014
The size unit I needed was available and in a location that was perfect for what I am storing.
The location of the store was farther than I wanted but is convenient to several truck rental facilities.
They were not able to tell me for sure if they still have the pay for 12 months and get the 13th free deal.
The free truck for moving in was a pleasant surprise but it really costs $10 and the $100 CASH deposit was a minor annoyance in this cashless society.
(Had to borrow $25 from my daughter).
Sep 26, 2014
Manager stayed an hour late on a Sunday afternoon to make sure I got checked in when I needed to. And also accommodated a last minute change in unit size. Very friendly and helpful!
Sep 05, 2014
Aug 04, 2014
Great Service, Great Service, Free truck to move in
I initially chose to store with CubeSmart in East Hanover because the prices were the best for the type of storage I was in need of (short term, medium-size) to help complete a move to a new house that will take a few months to complete. The service I got from Ray and Bobby was fantastic and the facility is in great condition. I rated 4.5/5 because the access hours (6am to 10pm) aren't great, but they're good enough.
Jul 08, 2014
The staff was excellent
My experience at East Hanover was excellent. Customer service was excellent.
Jun 12, 2014
good value for the price
Got a 5x5, first month and last month free with a year's payment upfront. Easy access, seems clean and safe.
Jun 10, 2014
May 23, 2014
Easy online reservation. Office representative was knowledgeable and helpful. Excellent choice for storage.
Feb 02, 2014
Great location and awesome staff!
Had a great experience with manager Ashley and the staff, who went the extra mile and were very helpful to us in our move. We were able to use the free truck for the initial move-in which was awesome. The drive-up spaces are very convenient, and we recommend them highly. We got the 10x10 space, and I think it was a very fair price. So, overall we felt we had definitely made the right choice.
Aug 12, 2013
The staff is the best, could not ask for a more professional and courteous customer service group.
Aug 08, 2013
I'm really happy that I found cube smart. Excellent price, easy access and outstanding support.
Mar 19, 2013
Quick and painless.
Jul 20, 2012
Online special for the first month free, and then received a great surprise of a free moving truck for moving in! Saved me a lot of $!
Mark T Ruzicka
Dec 11, 2010
They provided SUPERIOR customer service
I had a great experience here with everyone at East Hanover's U-store_it. They provided SUPERIOR customer service, always willing to help with hand trucks, access issues, etc. Even a bottle of water as i moved out and was drenched. Great team here...