Aug 22, 2019
Albeit a little uncharge, my overall my experience was very good.
Cube Smart was just that a smart choice for me. The customer service and design of my cube was just what I needed and I successfully put away my belongings. The cube appeared to be clean and free from creepy crawlers or rodents. Thanks Cube Smart.
Aug 11, 2019
Very friendly even they had to correct some things.
May 13, 2019
It was quick and easy. When I needed a bigger size Miss Sylvia accommodated me and I still paid the same price!
Nov 13, 2018
great service! The worker was very helpful and gave me great deals! I will recommend this place to friends. Alos, I love ow the storage has a up and down stairs.
Oct 29, 2018
Very good customer service. She was friendly .
Jun 02, 2018
The employee's ate great, my unit is very nice
I this story's facility a seven out of ten.
Apr 30, 2018
Everything is definitely good
Apr 01, 2018
Spacious and price friendly
The units are very spacious, but a bit narrow. I'd prefer more width than height.
Mar 05, 2018
Good place and good customer service on the move in day
Mar 02, 2018
Great price and customer service.
Overall has been a good experience. Easy to sign with great service from the staff. A lil farther than had originally hoped from city center but besides that I would highly recommend.
Feb 05, 2018
Great customer service
Theybwalked me through, gave me good service, and it was a seamless process. Looking forward to using this
Sep 11, 2017
Great customer service!
The online reservation was easy. I received a confirmation phone call from the site manager within 30 min. (website says within 24 hours) Very pleasant, answered all my questions. Made my reservation time for 9am but had to move to later in the day. I called and there were no issues! Very Happy!!
May 26, 2017
Great Price Customer Service Great
Great Price Customer Service Great
May 21, 2017
Great customer service!
Much cleaner and more organized than the public storage we originally were going to go with. And the service was much better as well! Refreshing alternative!
Apr 21, 2017
Easy and Great
Easy to get storage, Great customer service
Oct 29, 2016
Good rates- lofts are a help!
Customer service was responsive.
Wide lanes also helpful.
Sep 15, 2016
Better prices than everyone else
I compared the pricing to all of the other stores facilities within a 5 to 10 mile radius. CubeSmart had the best rates. Very nice customer service. The units unique design of the loft with the shelving units makes things a lot more convenient. Thank you!
Sep 07, 2016
Great location, Great Prices, and very easy to navigate.
Aug 31, 2016
Awesomely easy reservation and move in.
The whole process was super easy from the reservation to the move in. I will definitely recommend this to my friends.
Jul 30, 2016
I LOVE THIS PLACE
Though its kindve pricey for an outside unit. They was very friendly, very quick, and helpful. And the unit and lot was nice and spacious. And even though there was a mixup with the FREE truck with movein. It is FREE, however u had only ur first 50miles & 4hrs time limit, to get it back to the place. Before free become, .79per miles afterwards and $100 every hour over the 4hour slot.. They honored what was promised after viewing recording, without giving me a hard time. Over all i would definitely refer anyone who needs to move and store items, to them. I LOVE IT! Thanks sparefoot.com for suggesting them!
Jul 26, 2016
Great love the loft
Didnt like the price of the lock.
Jul 06, 2016
location, size and storage satisfactory
Apr 22, 2016
I was not made aware through the website that the storage units had lofts in them so when I arrived I had to change unit sizes. I also had to wait an hour before the one worker was able to help me. That being said, the worker was incredibly friendly and nice.
Apr 04, 2016
fairly cheap and convenient. The auto gate doesn't work sometimes, and I don't need the mandatory insurance junk.
Mar 30, 2016
extremely nice and helpful staff
only problem is sometimes the entrance gate malfunctions.
Mar 06, 2016
The staff makes the experience, very kind people
I was in need of a storage unit for a short term while I waited for a house. The price was right, the staff was kind.
Feb 01, 2016
Very helpful during an extremely stressful situation.
Jan 10, 2016
Jan 04, 2016
nice storage, good price, loft storage gives lots of space
nice storage, good price, loft storage gives lots of space; our unit has a ladder and shelving upstairs, very useful
Dec 29, 2015
ok it all good
It was okay it all good too you want to much....
Dec 27, 2015
Nice big space
The space is large and love the loft for extra storage. Shelving is a great touch as well. Can't beat the price!
Dec 10, 2015
Online special was a great deal!
Dec 08, 2015
Great customer service. Clean facility.
Sep 30, 2015
Great customer Service goes a long way.
Sep 02, 2015
Jul 28, 2015
Lofted units make for a great deal
The staff were friendly and helpful, and the units are 2 story lofts that almost double the storage capacity. This must be the cheapest storage per cubic foot in Atlanta.
Jun 10, 2015
Very Helpful and Professional
Made sure all my questions were answered.
Mar 06, 2015
it's very nice
One month and I think that it is an okay unit...
Feb 22, 2015
lingering gate entry during early and late hours when office is not staffed makes me feel somewhat vulnerable when entering or exiting or at my storage area--probably most of all. Even when the office is staffed, I don't believe they are always focused on who is entering. I know there is a camera, but they will not be very helpful until after an incident.
Feb 19, 2015
Great experience. Jerry is very comical and helped to make the visit smooth.
Jan 17, 2015
I am very impressed with Cube Smart Storage! I found the people there very helpful and customer service is very important to them. The unit was clean and the price was very reasonable compared to the other storage facilities I had looked at.. I would definitely recommend Cube Smart .
Jan 15, 2015
Yolanda was awesome! They took care of my needs, the place was friendly and very clean!
Dec 22, 2014
Overall experience was very good
The overall experience was good. I would have liked the phone reservationist to have more details so I didn't have to make additional calls before deciding if I wanted the unit. Also, when I moved in, many of the exterior lights were out (including the one over my unit) so we couldn't see into the unit as well since it was night time. And it makes me question the security a little.
Dec 02, 2014
My overall experience fell short of my expectation for two reasons: 1. Your ad promised I would be able to reserve a truck as part of my rental. My buying decision was motivated by, and my budget allocation made based on this promise in your ad. When it was time to move in I was informed that no truck was available for customer use at this location. As a result, I incurred an additional cost of around $100.00 for truck rental, of which I shared with my roommate. 2. The area on the site where the my unit is located has insufficient lighting, (several of the utility lights were out), this could present security concerns for customer accessing their units after dark, given that the individual units have no lights. I believe that by soliciting the customer's feedback regarding their experience that Cube Storage value each and every one. That being said, I want to thank you in advance for the attention and serious consideration I know will be given to these concerns. Best Regards; Jimmie Mass
Oct 10, 2014
Oct 02, 2014
Yolanda was wonderful...very professional and pleasant...extremely helpful! I highly recommend them! Great prices and very clean. I love it!
Jul 02, 2014
The customer service was impeccable. I am very pleased with the unit, and would recommend this facility to anyone looking to rent.
Jun 09, 2014
cubesmart is fantastic!
when i came to rent the space the on-site personnel were very friendly and helpful. i like the loft space in the storage unit. i appreciate that the rental values are not overpriced.
May 12, 2014
Customer Service was great. The ladies were very helpful and pleasant.
May 12, 2014
Easy access, easy paperwork, autopay, clean unit
Sep 19, 2013
Great Management, Decatur ga
Sep 04, 2013
Peaceful and Pleasant.
Jul 23, 2013
The experience was great good service and great facility.
Jun 04, 2013
Apr 11, 2013
Very Friendly staff, convenient location. Clean and well designed units.
Apr 10, 2013
My experiance with my storage was great.
I give a rating of excellence,Which meet a five star rating.Everything was great compared to other places.
Mar 05, 2013
Mar 03, 2013
Friendly, Excellent Customer Service
Fast, quick, easy, convenient location and Jeffrey on staff was extraordinary. I got the perfect space to put my things in and it exceeded my expectations. I'm thankful!
Feb 21, 2013