Samantha
Oct 22, 2018
Great Facility
This place had wonderful service. The place is clean and well lit. There were so many size options, I had requested one but she offered to show me the next size larger. I was glad they had a larger unit available and was able to get that.
I feel like my items are safe there.
Recommended: Yes
jerry
Sep 14, 2018
professional and clean
friendly professional staff. clean facility.
Recommended: Yes
Fidelia
Sep 13, 2018
Great Space
Manager was helpful and knowledgeable about the storage space. I was in and out in minutes.
Recommended: Yes
Darlene
Sep 03, 2018
Excellent service all the way ,would recommend to a friend
excellent service, and very clean
Recommended: Yes
Casina
Aug 28, 2018
Professional & clean, PLUS Shar (Crestwood) is the best!
Firstly, Shar is AMAZING!!! I called the day before in a panic and she calmed me by giving me options and assuring she'd be in the office the next day to set up my account. When you arrive, they walk you to your reserved unit for you to review it and make any changes if necessary. The customer service is just amazing and the interior units are climate controlled with access to dollies, an oversized loading area, ramps, etc. I was very impressed and have no concern for my items!
Recommended: Yes
Diane
Mar 31, 2018
Great experience with a great price!
My experience with cube smart at the Crestwood location has been outstanding! Richard took care of me and made sure I was happy with everything. Got great customer service and would recommend this facility to anyone. I also got a really good price on my unit, an Amazon gift card for the price of my unit and the first month free. Spare foot has great offers and I would recommend them to anyone for storage.
Recommended: Yes
Michael
Mar 23, 2017
Under construction but great value
Under construction but great service and value..They force you to buy the lock for the door (nice cylinder lock) but still great value
Recommended: Yes
KaToya J
Feb 17, 2016
Overall good experience
I went in to the storage facility and was helped by a very nice customer service rep named Mela if I'm correct. She was very friendly and thoroughly explained my leasing agreement, policies and procedures to me. She was checking in efficient and easy.
Recommended: Yes
Jesus
Feb 04, 2016
Best price in the market for my 10x10 space and exeptional customer service from Richard make me made the decision over other competitors.
Recommended: Yes
Mary
Jun 25, 2015
The help was kind and friendly. All other aspects average, not bad thou
Recommended: Yes
Tom
May 05, 2015
great price, great service
i have already recommended Cube Smart to friends,
Recommended: Yes
Patricia
Apr 24, 2015
Great price - great staff - great units!
After my daughter and her husband rented a unit, they suggested that I get one too. I'm so glad I did! The staff is very friendly and the unit and price are the best around. On top of that, they received 50% off their next month's rent for referring me. They are in the process of remodeling so the fences aren't as good as they should be, but the units are very secure so I feel safe. Put up with a few walls and doors that need to be repainted and you have found the best deal in town!
Recommended: Yes
Erin
Apr 23, 2015
Customer Service is A+
Angela helped me set up my account and has a wonderful personality! She walked out to my unit and discussed the size I had requested online with me. Then, she was very accommodating when I asked to change to a bigger unit (much more stuff than I'd thought). She made the paperwork process very easy and set me up for autopay right there. She was so nice to talk to!
Also, I accidentally left a message for someone else (touchscreen issues) at their office, and I was called back to let me know that they got the message and to make sure I knew that I had called the wrong number. Most other offices would just ignore the message. I thought the heads-up was a really nice personal touch!
One thing that I noticed about this site is that they are very security conscious. Angela very kindly left one of the gates unlocked for me to more easily exit with my UHaul. I pulled to the side of the location to let them know it could be locked again, and by the time I got out of my truck, it had already been re-locked. That made me feel really secure about my new space.
Recommended: Yes
LInda
Apr 11, 2015
Great deal for the price!
Nice people to do business with. This company is renovating the entire place. It's not all super pretty, but the price is the best around!
Recommended: Yes
Jim
Mar 27, 2015
It was easy but excessive emails.
Recommended: Yes
Linda Gracz
Mar 15, 2015
Great service, great price
We just moved in today. The price and customer service can't be beat! As the place is under construction everything is not perfect, but who cares?! My unit is clean, the security gate seems secure, and the customer service was wonderful.
I just love a company that will go above and beyond their normal routine to help a customer out. Robert did an amazing job of explaining how things worked and took his time showing me the units. So far, I am very impressed.
Recommended: Yes
Danielle
Dec 11, 2014
I gave a higher rating than deserves right now. The price was great the company just took over this facility and is upgrading everything which makes me very happy for what's to come
Recommended: Yes
