Aug 12, 2019
Secure and clean
Very secure facility that is very clean. The staff are very friendly and helpful. The price is very competitive for the area.
Jun 28, 2019
Jean and Richard with Stor-It made my move in experience seamless. Thank you to both of them.
Jun 06, 2018
Extremely friendly and helpful staff
The lady at the front desk was very friendly and helpful, and she made the check in process super easy.
May 04, 2018
Clean, affordable, good choice.
Simple, affordable, but not thrilled about upstairs unit and door handle sometimes hurt when you open it.
Apr 04, 2018
very clean and very friendly people.
The employee's are very friendly and very helpful. The facility is very clean. I'm happy with my decision to use this storage facility.
Jan 10, 2017
Cheap price but you pay for what you get.
Like I said in the title it's cheap to rent but you get what you paid for. It's not very cleaning and very very outdated.
Jan 09, 2017
Great location and service
Great location and customer service.
Oct 20, 2016
Staff/Management very helpful and knowledgeable. I am glad I found this place. Wendy is the best!
May 18, 2016
Great Access Hours
Great access hours
Variety of storage spaces
Apr 20, 2016
Close to home convenient,friendly staff
Good experience made it easy for me to pick a unit
Apr 04, 2016
Mar 02, 2016
Employees are very friendky and helpful. Good deals. Clean
Feb 01, 2015
Oct 21, 2014
Theft is rampant here
I found out half my stuff was stolen when I went to my unit yesterday. Apparently theft is rampant and upper management could care less. If you want your stuff stolen, I highly recommend storing it here. The old managers Kurt and Robbie were great but they are long gone after seeing that the corporate office only wants filled units to earn income but could care less about a theft problem.
My lock was blatantly broken which management said did not in any way make them think there was an issue (besides the fact that the burglars left stuff hanging out under the door and management didn't think anything of that either.) They claim they walk the units almost everyday and yet it only took me one second to look at the damaged lock latch and know I had been robbed while it looked normal to them.
I was told the police would need a subpoena to get video footage - clearly management doesn't care and does not want to help. They just want full units and are happy to rent to anyone even if they look like they might be a Thief. The great former managers left after saying there were 15 thefts in a few months due to corporate demanding they rent to anyone.
Feb 19, 2014
Overall experience was very nice, the staff is very helpful. Very clean facility and easy access.
Dec 10, 2013
The facility was very helpful!
Jul 02, 2013
The two people that run the place are awesome they were very nice and they were very helpful when we were trying to figure out what size unit we needed.
Jun 11, 2013
Fast response, wonderful and helpful staff. Best price and deal in Costa Mesa.
Jun 04, 2013
Customer Service was amazing, they were very helpful. I got a unit too small, and they painlessly switched me to a larger unit.
May 17, 2013
Very professional and for my first time storing experience it has been very good. The staff is very helpful and cooperative.
Nov 29, 2012
I have to say that I was shocked at the level of customer service at this facility, the staff was so helpful and treated me like family! I have not seen this type of customer service in many years and it is a breath of fresh air! I made a quick initial decision to come here for the prices but its the obvious care and concern for their customers that will keep me here.
Mar 16, 2012
Safe,Secure, Clean, Great Staff
I have been very pleased with finding this storage facility close to my new home. I am impressed with the staff. They are friendly, knowledgeable, and care about the appearance of this property. It shows! Good value for your money.
Mar 10, 2012
Best Managed facility on the planet
Robin & Kurt have set a new standard for how to manage a storage facility. Prices are outstanding and the facilities are clean and cared for. Best value in the county.