May 23, 2019
great storage facility
Customer service was great. The lady at the front desk was very nice, helpful and attentive albeit a little lacking in knowledge. But no matter. She was filling in for someone that day and made a call to find out the answers to my questions. My only qualm was not with the storage facility itself but rather with SpareFoot. The price/online offer was misleading. Regardless, the lady at the storage facility assisted me with finding a cheaper unit and still gave me the discount offered to me from the website.
May 11, 2018
Convenient and clean
Staff was helpful and friendly
Dec 08, 2017
Nice and convenient
Property manager is great. Service was awesome
Sep 19, 2017
The best and friendliest people.
Went to several other storage places in the area and Storesmart had the best price for the most amenities. Would definitely recommend it to everyone.
Sep 11, 2017
Austin and his wife are very professional,friendly and thorough. They greet you upon entering office and very personable.Austin explained everything thoroughly and even offered a bigger unit for the same price as reserved as a special. The facilities are very clean and climate controlled perfectly. No trash on the floors,lit well,elevators avail if needed and pallets. Not to mention security cameras and security access. Highly recommend and worth the price for peace of mind and great service! Thanks Lemmonsð.
Mar 19, 2017
Nice units, good security
The units were very clean, good setup, good secuirty including elevator access.
Sep 12, 2016
good customer service, pricing was misleading on website
Aug 17, 2016
Excellent experience... great service
Aug 02, 2016
Happy so far
Moved in at the end of July, staff and manager have all been extremely friendly, helpful, and willing to work with accommodating me. So far no issues and would definitely recommend!
Aug 01, 2016
FRIENDLY AND PROFESSIONAL. VERY HELPFUL.
Jul 25, 2016
Excellent service, incredibly helpful, great price!
They checked me in within 5 minutes, showed me to my locker and the facilities, and answered all questions I had. It's a great facility with great people and great prices!
May 18, 2016
Excellent customer service, nice place, good pricing from Internet deal
Security is a little lax, the gate is broken and open for anyone to enter. This is compounded by the elevator keypad doesn't require the customers secure code, so literally anyone can sneak in there. If this is addressed I would give the facility 5 stars without hesitation
Apr 17, 2016
Friendly and Updated
While there was a little confusion on the pricing (the first month you have a service fee, admin fee, insurance, and cost of the unit ð), the staff was overall super friendly and very helpful! There is an elevator for the indoor, climate-controlled units. They gave me a free lock and filling out the paperwork was quick and easy! I would definitely recommend others to use StoreSmart!!
Apr 12, 2016
Great customer Service
Terence was wonderful with customer service. He explained everything well.
Nov 06, 2015
Overall experience was good ... I got incorrect pricing but the next manager fixed it. So all's well that ends well.
Sep 29, 2015
A Very Good Business To Do Business With
Very clean, friendly staff, and very affordable. The manager Justin is just remarkable outstanding and super professional and polite.
Aug 09, 2015
the best ever
The best staff you could ever meet. They are clean and very professional. 5 stars
Jul 31, 2015
Excellent initial experience
Moved in the 27th. I thought the price for my 5x10 was fair. the facility in general was clean, but the elevator needed to be cleaned out. I would recommend this facility to friends.
Jul 27, 2015
Great size great price
You just can't beat $50/month for a 10x10ft a/c storage space. Good security and great customer service. Just be sure to take down the manager's number in case of emergency.
Jul 13, 2015
Customer service could use help
Questionable leasing practices. Guy at office kept trying to put me off to the side while he helped customers that came in after me. Also had to keep chasing his puppy around the sales floor. People should be helped on a first come first serve basis, not a hold on a minute while i complete this rental agreement for this person who just walked in. Check your prices because he also got all of them wrong.
Jun 01, 2015
Thankful someone was still there. My lock wasn't removed off my unit when I arrived.
It's a little pricey but the best available in the area for my needs.
Jan 30, 2015
The cleanest storage facility imaginable!
The cleanest storage facility imaginable!
Nov 13, 2014
I had the pleasure of working with Justin. He was so sweet, understanding and very helpful!!! Justin had a knowledgeable answer for every question I asked. I would definitely recommend this facility to any of my friends or family!
Sep 07, 2014