Sep 29, 2019
The best storage facility I have ever used
This is the best storage facility I have ever used. I love this unit.
Jul 07, 2019
I rented a space for a month. The couple that run the place are unfriendly and robotic - until itâs time to take your money! I had rented on the 15th, and renewal fell on a Saturday. He did call me a number of times that day, but I didnât get it in time. They locked me out on a day I had paid for. Itâs all about money. Extremely impersonal.
Jun 04, 2019
Good service Free Move truck clean areap
May 31, 2019
Great location, Convenient drive up units, clean, and great staff
I was curious why this storage facility had so many good reviews when I first went online to make a reservation.
This facility is so conveniently located, and the staff (Jessie specially) is so nice, helpful, and flexible. I wasnât sure what size storage I was going to need, I had reserved a large unit first and told them I may need an additional unit. They told me not to worry and to wait until the movers were done unloading most to figure out how big of a unit I needed to add on. They made the process so stress free and quick. Their rates are very good and they also offer great promos. Highly recommend this location!
Mar 27, 2019
Great pricing, great employees, plenty of unit sizes to chose from to fit you needs & budget, most important.... 15 hours of access
Mar 07, 2019
Renting a mini-storage was very easy, cheap and convenient.
The facility is brightly lit for extra security. Safety is a priority for me since I am visiting the facility during evening hours.
Mar 05, 2019
Couldn't have been any easier and more convenient!
The staff was great and the facility was clean and easily accessible.
Mar 04, 2019
Feb 26, 2019
Great service by you all and the people at the storage center
They gave a discounted rate and offered some other incentives that were just icing on the cake. Very helpful and did not try to oversell me on the space I needed
Nov 28, 2018
Excellent customer service and location
Sep 10, 2018
This facility is clean and inviting and the customer service was excellent
Great price, great location, great facility and excellent customer services
Sep 09, 2018
Excellent amount of space for the price!
Excellent amount of space for the price!
Aug 13, 2018
Process was quick and easy, facility was neat and organized and staff was easy to work with.
Jul 04, 2018
I recommend Mini U Storage to anyone who has storage and moving needs!!
The owners of this facility are amazing. First of all they are honest about pricing, extremely patient and it seems to me that they understand the frustration of having to move. I'm very happy with the service and will definitely use them in the future.
May 07, 2018
The guys were great and very helpful
May 05, 2018
Free truck rental if you rent from them is awesome!!!
Great business model with free truck rental. With the money u save on truck rental and the discount when opening unit u have essentially paid zero dollars for first month of storage!!!! Very friendly and accommodating staff.
May 04, 2018
The customer care here is very apparent. Even with a few hiccups I couldnât control, they were pleasant and understanding. The facility is very nice and the service was phenomenal overall. Thank you for your help and professionalism.
Apr 08, 2018
Convenient and Flexible
I wasn't sure until the last minute whether or not I was going to need a storage bin because it depended on how an estate sale went the weekend before. It turned out that I did need it, but couldn't be there when my stuff moved in because I had to be at closing at the same time of the move. The staff worked with me and let me decide at the last minute and then leave a key for the movers. Everything went very smoothly on top of which I had a great AAA rate which included my lock and key and the first month was free. A very smooth and easy experience.
Mar 17, 2018
Good customer service
Appreciate the promptness of the staff and a smooth move-in!
Mar 14, 2018
...appears to be good location (rolling shutter on the unit needs lubrication...not easy to close and open for someone with back issues)...
Feb 18, 2018
Awesome team and customer service
Nov 30, 2017
Fast and Friendly. Explained everything well.
Nov 24, 2017
Best storage experience
Moving in was super easy. Staff was friendly and helpful. Doing the actual paperwork and agreements took no time and I was able to move right in. If anyone needs a storage unit, mini-u is the place to go.
Oct 15, 2017
Very friendly staff! Was easy process of booking online, confirmation emails assured me my unit would be available. Move in Day was effortless!
Jul 26, 2017
So far so good/
So far I have had a good experience with MIni U storage. The space
is adequate and clean .
Jul 16, 2017
Good customer service, clean and well run facility.
Staff were friendly and competent; storage space and facility were clean. Storage space is easily accessible.
Jun 05, 2017
Costomer service was great
They were very helpful, drove me to view my unit before purchasing, and helped me out with any and all discounts applicable through AAA.
Apr 30, 2017
Easy and straight forward!
Good experience and great deal through selfstorage.com!
Apr 28, 2017
Quick and easy
As above. Staff was courteous and capable and I would recommend this facility
Apr 20, 2017
BEST customer service
I LOVE this place! They totally rock!! The lady Angie is awesome, so kind and they are thoughtful. It is really hard now a days to find great customer service and this place aced it!
Apr 19, 2017
I have been very happy with the facility and customer service to date.
Mar 28, 2017
Great customer service and savings
Great customer service and savings best in Columbia
Feb 24, 2017
Mini U storage of Columbia has been a great place to store my belongings.
Mini U of Columbia is convenient, clean and the staff are always willing to help.
Feb 22, 2017
Best deal in Columbia area!! I will always use this web site in the future.
Jan 31, 2017
Fast & Easy
It was fast & easy, only took us 5 minutes
Jan 31, 2017
Quick & easy
The storage unit we requested wasn't available, so they upgraded us for the same price!
Jan 30, 2017
Loved the personal attention and customer service!
Great prices and lovely staff!
Jan 19, 2017
Excellent the best service I've ever had
Sep 26, 2016
Friendly service, Clean
Friendly service, clean. A little expensive in my opinion - $85 per month for a small 5' x 10' unit.
Sep 14, 2016
I can not remember the name of the woman that helped me but she did a fantastic job of helping me to pick a unit. She did a clear and confused job of going over the paper work for renting the unit and renting the moving truck. The moving truck is free as long as you are under 50 miles and I was provided a lock as well for my unit. I think I have the best price and customer service provided to me more so than other storage facilities I spoken with prior from the competition.
Sep 01, 2016
Fantastic clean storage facility.
Nestled in a nice neighborhood off of the main/busy street. Great customer service. Very professional and knowledgeable. I felt welcome. Friendly staff. Great pricing for the area (Columbia).
Aug 30, 2016
I love it the people really work with you when you need access pass their curfew
Aug 27, 2016
Pretty Good Place
Pricing could be better but it offers great customer service and really gives that extra space you need
Jun 04, 2016
Excellent customer service location and facilities
Customer service was excellent. Facility is clean and well maintained. Very good location I am very happy with the storage site.
Apr 21, 2016
Went smoothly, no problems at all.
Mar 31, 2016
Mar 28, 2016
The move in process was simple and the staff was very friendly. I was surprised to see the layout of my unit, and question whether or not it's the full square footage.
Mar 20, 2016
Staff was friendly to work with, making the paperwork easy. The convenience of using the moving truck was a HUGE bonus.
Mar 05, 2016
The deciding factor was the first month's free rental!
If I need a storage unit in the future, I will be sure to use this company again!
Mar 04, 2016
Just moved in
Facility looked well looked after.
Feb 22, 2016
Great customer service! Service was prompt.
Jan 31, 2016
People checking us in were great
All Good whole experience was great. Quick and friendly. People were very nice. Not sure what else is important
Jan 25, 2016
Jan 20, 2016
Very friendly people. No problems!
Jan 13, 2016
got a great price and everything went as I was told
great experience. I was given a great price and everything went as the website indicated.
Jan 08, 2016
Great parking for trailers or RV!
Plenty of room for trailers and I really like the idea of on site management.
Nov 11, 2015
Were moving from a Virginia location. Entire staff in Columbia was helpful and professional. Could not be happier with the service and the storage unit.
Nov 08, 2015
Clean, Good space to hold a vehicle or rec vehicle and extra items
Pricing appears best with specials
Nov 08, 2015
I have no complaints that this time.
Oct 04, 2015
Great Place To Store Everything.
I have used the same place once before. They are very professional. Having the use of the trucks and storage in the same place is a great ideal. I would recommend them to all my friends.
Sep 18, 2015
Very Easy and fast
Made the appointment the day before, there was a good deal on the first month, and they were fast getting me through as I had a flight!
Sep 09, 2015
Great location, secure, and easy in and out.
The clean, accessible storage facility met my storage needs; I plan to renew for at least another month.
Sep 06, 2015
Aug 26, 2015
Top notch service start to finish
Could not be more satisfied. Friendly, fast and courteous staff. Clean facility with great layout and security. Best prices in the metro area. Can't be beat.
Aug 14, 2015
best price, the first free month was legit, I asked several times and was reassured, no hidden costs, the staff was very very helpful and patient with my questions since I've never rented a space before. I didn't know about the trucks that you rent and spent too much on my uhaul that day but will use you for my permanent move.
Aug 04, 2015
Very friendly, secure, great site and location. It was clean and very well kept up. Great place for RV storage. The staff were very helpful and friendly. Would recommend to anyone!
Jul 26, 2015
Easy, clean and friendly
Mini U Storage called to confirm our reservation. When we arrived, the owner offered to show us the unit first before completing the paperwork. She looked for the closet available unit to the door for us. Processing the paperwork was fast and easy. The only thing is the price online was $59.00/month and wen I completed the paperwork it was $65.00/month. Other than that, very pleased with the service.
Jul 08, 2015
Customer service answered all of my questions and gave me all the appropriate information in advance
Jul 02, 2015
Jun 19, 2015
Good overall experience
Jun 12, 2015
Everyone was very friendly. The grounds are kept up well & all is very clean. The move in process was quick & easy with the use of the Mini U truck. The location is very convenient to Route 32.
May 27, 2015
May 13, 2015
Efficient service. Great price and location.
Apr 14, 2015
Excellent Experience. ...
Reserved online for a special discount. The whole experience a was wonderful and the staff was very nice and helpful.
Apr 13, 2015
Professional and friendly. Clean and secure.
Well managed. Easy access. Staff is helpful and friendly.
Apr 06, 2015
Mar 30, 2015
Dec 29, 2014
Dec 29, 2014
Dec 20, 2014
I am grateful to sparefoot for finding me a great facility close to home but also helping me shave a few dollars. The service at the facility was really nice.
Nov 05, 2014
A good experience
Sep 13, 2014
Jul 14, 2014
Very accommodating and helpful, delivered what was promised.
We were directed to the right unit for our needs. Staff was very helpful and accommodating to our particular situation. Extremely convenient for the truck drop off as well.
Jul 11, 2014
Jun 28, 2014
Easy registration, easy access, friendly and helpful staff, very pleased with storage size
Jun 18, 2014
Save your time & money
No sense running all over town - Donna will take good care of you!!
Jun 16, 2014
Best value in the area. It was easy to reserve and move in and having drive up access is wonderful!
Jun 16, 2014
Karen was very friendly and professional. She valued my time and handled the entire transaction quickly and efficiently!
May 27, 2014
Definitely use Mini U!
Karen was fantastic -- very friendly, efficient, and flexible, she made the entire experience much more pleasant than expected, as I HATE moving (: Moving truck and mini storage all in one place = much less hassle.
Apr 28, 2014
Fantastic staff. Very helpful to this handicapped client. Went out of their way to ensure satisfactory experience.
Apr 20, 2014
Very good so far.
Mar 28, 2014
Sparefoot.com and Mini U Storage were both Great!
The staff at Mini U Storage were great, they worked with us on getting a truck for our move and were always helpful! The unit was clean and with using Sparefoot.com we were able to get an even better price. Sparefoot.com was easy to use and gave us a great deal!
Mar 28, 2014
It was easy to secure a storage space and Karen was very helpful and knowledgeable. Truck rental was also a breeze. Thanks.
Feb 14, 2014
Feb 10, 2014
very easy to reserve a storage area. very helpful personnel at site. highly recommend
Feb 05, 2014
very easy..Karen very helpful. convenient location
Jan 12, 2014
Karen was very helpful and informative. Unit is a great value and the location is convenient.
Jan 02, 2014
Dec 05, 2013
On behalf of the staff of American Capital we like to that the staff of Mini-U Storage for their exceptional customer service. We highly recommend their company.
Dec 03, 2013
Great place to keep my stuff, very clean.
I'm very happy with what I chose.
Dec 02, 2013
We have moved to 3 different units here now and all have been GREAT! The upkeep is great, the service is great. I would highly recommend them and feel confident leaving our stuff here for storage. Definitely recommend!
Nov 26, 2013
Good experience overall, only concern is I saw a car follow another car into the facility without punching in the number, seems easy to get in without logging in.
Nov 26, 2013
Nov 25, 2013
Excellent service, free truck and storage lock, and helpful reminders!
Within 10 minutes of my reservation I received a call from a Mini U storage associate to confirm my storage reservation and she also gave me an explanation on the truck rental and fees. On the day of my move, the staff at Mini U was extremely friendly, paperwork was a bit lengthy, but very thorough explanation was given for every page and there was no wait to get the truck, storage, or packing materials. The only disappointing part of the whole experience was that there were no blankets or pulleys in the truck and the associate at Mini U didn't tell us that there is no equipment in the truck to help us move. We didn't ask for them, as they usually come with the truck, so it was a bit sad to see nothing in the truck when we arrive to pick up furniture. Other than that the experience was very smooth, prices were reasonable, and the staff has been super helpful.
Nov 10, 2013
Great service and no waiting.
Jason or Michele
Nov 07, 2013
The truck rental was very helpful, hours are good and I got a special rate online
Nov 05, 2013
Nov 05, 2013
Actually everything went really well except for the fact that when I tried to leave, the sensor to let us out of the facility wasn't working. We tried for 30 minutes to get out and ended up having to scale the fence and enter the password from the entrance side. There is no question in this survey to reflect if their equipment and utilities are functioning properly, so that question should probably be added.
Nov 05, 2013
Oct 25, 2013
Very professional & extremely fast getting everything sorted. Very happy I chose Mini V
Oct 21, 2013
Price, the area and cleanness are very important. The location and price and approximately 4 miles away is what helped me to finally make my decision.
Oct 18, 2013
Clean, straightforward and no-nonsense
Office was clean and easy to find. Site manager was quick to take me out to see the unit itself so that I could confirm the size and know the location. The floor was a bit dirty and she promised it would be swept out before I returned. We went back to the office and completed all the necessary paperwork for both the unit rental as well as the *free* (discounted) moving truck for Move-In. I would say the entire process took approximately 30-40 minutes, but that includes some waiting for the office to finish with the person in front of me AND going out to visit the unit itself. Just the paperwork was about 15 minutes. They look to take their cleanliness seriously, as there wasn't a lose paper or item to be found on the property!
The gate code was set up and active before I left, and with an access window of 6a to 9p, I can't complain. Location itself was also very easy to get to, just off Snowden River Parkway a few lights down from MD-32 and Broken Land Pkwy.
Oct 15, 2013
Karen & Steve are friendly, warm, and very helpful. Would definitely recommend to friends.
Oct 11, 2013
great experience would recommend them
We researched and they had the best price, and the best times that the storage is open. The staff was very helpful. It is in a convenient location as well.
Oct 03, 2013
My experience was great I research other storage places and they did not meet my standards. I felt the other storage places were just trying to sell me the most costly storage and not what I needed.
Beverly Y. Davis
Oct 01, 2013
The price and the free truck were well worth the drive.
I looked for the best price for storage, long-term. This facility had the best price. Also, the service was first class.
Also, the use of the truck was a real clincher. I really appreciate this facility.
Sep 24, 2013
Very efficient and helpful staff. They were great at helping us choose a unit that best fit our needs.
Sep 24, 2013
Very efficient, helpful, polite, and friendly. Access to the facility is very good as far as the hours go.
Sep 24, 2013
quick and easy. signing the paperwork was very fast.
Sep 15, 2013
The people were very nice, and helpful.
Sep 12, 2013
The woman at the desk was great and helpful. Storage spaces are clean. I only wish that the gates were open 24/7. Other than that, I love Mini U-Storage
Sep 07, 2013
Great Fast Service
I had no notice and they had a unit immediately ready. I was very satisfied with the facility.
Sep 05, 2013
Sep 05, 2013
Aug 15, 2013
1600 mile move across country straight to the unit
Met with a courteous and professional staff, who quickly directed me to a clean storage unit, while providing any other help i could ever need. A great experience, a good value, and a facility i would recommend to anybody in the area
Jun 24, 2013
The store is neat and the associate that I visited with was very helpful, friendly, professional. I was tired and sore, but in and out of the facility in no time at all. The storage closet is clean and the grounds are well kept. I would recommend the site. Used them for all of my moving needs and the service has always met or exceeded my expectations.