Jul 23, 2018
Friendly staff who give great customer service.
Everyone was very friendly and helpful. I hope your truck gets fixed so when we move out we can take advantage of it (one of the reasons I chose your facility over others). It was broken for our move in day, and also the main elevator was broken and unusable as well.
Jun 06, 2018
The facility is pretty good. Convenient, helpful employees. The only thing I do not like is that the storage space seems to have water damage but the office itself is very clean and modern.
Jul 15, 2017
Good. Thank you
Would use again and refer to other Cincinnati students
May 15, 2017
very close to university , made life much easier for my sons changing apartments
May 01, 2017
The staff was great. They did a nice job of explaining the facility and all paperwork. The facility is convenient to use and I would recommend to others.
May 01, 2017
Great place to store furniture
This place is close to me, convenient, not overly expensive, and i can unload my vehicle while indoors
Apr 29, 2017
The staff was very helpful during the entire process.
Apr 16, 2017
Great price and survice
It's my second time using the storage and they are always helpful and give a fair price.
Jan 10, 2017
Highly recommend this storage facility.
Huge thanks to Ivory and Ken (KD) for their professionalism and help. The tour, move in and transaction to rent storage space was so easy and convenient. I will recommend this storage facility to others. Very professional.
Jan 10, 2017
Fantastic customer service, clean and safe. Thank you Ivory and KD!
I will recommend this storage facility to other students and friends.
Jul 10, 2016
Ivory was very helpful and pleasant
Great facility. Very clean. Helpful staff.
Mar 18, 2016
Dec 04, 2015
great place clean convenient and customer service friendly
I have only good things to say about Stor all it is clean affordable and convenient. The registration process wad quick and easy and more importantly customer service friendly.
Sep 10, 2015
Sep 02, 2015
The facility was clean and secure. And the customer service was great!
Sep 01, 2015
Wonderful Customer service. Ivory has been very helpful and friendly.
Aug 28, 2015
Excellent facility and helpful staff
Ivory, the manager, was very helpful and friendly from the beginning of our lease to the end. Storage area was always immaculately clean and our items were pristine upon moving out after several months. Very pleased and would rent again.
Aug 24, 2015
Renting was a snap. Easy to get in and out of facility. Staff was very helpful.
This place is where you want to go for short term storage. There are various sized units and the area is well lit and clean. The staff answered all of my questions and were pleasant to deal with. I forgot my key when I went to retrieve my belongings. Stor All has seen this problem before. They loaned me a bolt cutter that took the lock off in one snap. I will use them again next year!
Jun 27, 2015
Very friendly staff. Security was great.
I had some confusion about the 1st "free month" . The 15 dollar fee plus the 10 dollar lock was 39$. I probably misunderstood the discussion. The place was clean and secure.
Jun 22, 2015
Jun 13, 2015
Very helpful staff. Wish hours of use was longer than 7 p.m. nightly but if the hours are for security reasons OK because the location is on a dead end street.
May 13, 2015
May 06, 2015
May 03, 2015
Ivory was a huge help with understanding what we needed and with our paperwork. Excellent customer service.
We would recommend this to any and all. Helpful staff on site and also at national office. Friendly, thorough and a delight to work with. The facility was cleaner than any storage area I have seen.
May 01, 2015
Good service, quality storage
Just dropped my belongings off yesterday and was greeted with friendly staff and very easy storage. Storage also seemed to be both secure and clean.
Apr 28, 2015
Feb 07, 2015
customer service best in town
This facility has changed for the better. The team that is in there now is very helpful and plesant, they made our experience very plesant, and easy. Thank you alfred managers?!! Kudos hats off to you guys.
Aug 18, 2014
Aug 18, 2014
Fast friendly service from everyone I met. A job well done!
Jul 27, 2014
I had a truly unpleasant experience at the Stor-All Alfred location on July 26,2014 I, nor any of my family and friends, will ever choose to sign any agreements with this operation because of the deception, unprofessionalism, and unethical sales tactics of the on site employee I was working with.
A few weeks ago, I first came to the site for a tour and gather lease information/pricing. I was impressed with the facility and went ahead and paid my $10 reservation fee so that I could move in on July 26. We had agreed on the pricing of $44 for the unit and I had it in writing.
On the morning of July 26, I arrived at the leasing office to pick up the moving truck, which I had reserved, and pay for rent or any miscellaneous fees in order to move in. When I was speaking with the employee, she informed me that the new price of the unit was now $78, which is almost double the original amount. I understand that the prices fluctuate frequently, but I had asked her why it had drastically increased. She responded that I had to move in the same day that I signed the paperwork to get it for that price. There was absolutely no conversation about this rule previously, nor was it in writing on any of the information I had received. I asked her if she had mentioned that during the tour, and she stated that she didnât recall and âmay have skipped that part.â I had brought with me the documentation that I had paid the $10 reservation fee to hold my unit at the $44/month agreement. She continued to tell me that she could not honor that price since it had increased. Additionally, she mentioned that the reservation fee did not guarantee that the unit would still be available on my move in day, which she knew would be July 26 since I had reserved the truck. Since she had already lost my trust in the organization, I could not stand the thought of keeping my personal belongings at the facility. I received my deposit back and found a new facility.
May 06, 2014
Exceptional facility and customer service!
I was in need of a storage unit on short notice for my college student who was between housing options. Stor-All was more than accommodating. They price was affordable and the facility on Alfred in Cincy was safe, secure, clean, and impressive. I highly recommend this facility. The staff is efficient and most pleasant to deal with.
Jul 14, 2012
I was very pleased with the service and the price I got from Stor All. The managers there were very helpful and took the time to find the right size unit so we didnt overpay. This is a good place to store I would recomend it to anybody
Apr 12, 2011
I needed a storage area fast and Stor-All-Alfred made it happen! It was so convenient.I was able to reserve a storage unit online, got it confirmed, and moved in immediately.
With such a short notice, I didn't have much money. I got my needs meet FOR ONLY $1.00! THAT WAS A HUGE HELP FOR ME!
Then, after that, SpareFoot offered a $20.00 Rebate that I put towards rent for my second month.