East Bank Storage - 35th & Racine

1200 W 35th St
Chicago, IL 60609
39 reviews
We are experiencing high demand and can’t guarantee availability tomorrow. Reserve today with free cancellations.
How It Works with Free Cancellation
1. Reserve a Unit
2. Visit the Facility
3. Decide to Move In
$30.00 - $74.00
Available Units: Show All
6' x 3' Unit

Floor 3, Interior

Pay 1 month, 2nd month free


per month
No CC Required
5' x 4' Unit

Covered, None door, Floor 3, Interior

Pay 1 month, 2nd month free


per month
No CC Required
5' x 5' Unit

None door, Floor 3, Interior

Pay 1 month, 2nd month free


per month
No CC Required
8' x 10' Unit

None door, Floor 4, Interior

Pay 1 month, 2nd month free


per month
No CC Required
East Bank Storage is Chicago's premier neighborhood storage company. All facilities feature affordable, clean, secure storage spaces, a friendly knowledgeable staff, and sell a variety of boxes and moving supplies. Our Bridgeport facility is located at 1200 W. 35th Street and has easy access to I-90 / I-94, the Loop, and the South Loop. This facility offers self storage (standard and climate controlled) and records storage. Come visit us today and let us customize a storage plan to meet your needs
  • Elevator available
  • Truck rental available
  • Fenced and lighted
  • Video cameras on site
  • Loading dock (truck access size-55ft)
  • Handcarts available
  • Moving supplies for sale
  • Spanish speakers on staff
  • Email billing available
  • Accepts mail/packages for tenants
  • Rent due on same day each month per lease start
  • Auto-pay available
  • Insurance required
  • Insurance available
  • Homeowners/renters insurance accepted
  • Cash accepted
  • Checks accepted
  • Credit cards accepted (Visa, Mastercard, Discover)
4.5 out of 5 stars - based on 39 reviews
Customer Reviews
Danny Jul 20, 2020

Its very convenient and simple

Hi my name is Danny and i must say that the EastBank Storage experience has been a delight and easy. much of the use has been for my talent as a musician, composer, producer. Many times i had a surplus of studio gear and equipment that was unable to be held in my work environment. Because of the EastBank Storage facility i had the pleasure of conveniently storing my gear away for just the right amount of time till it was needed. who knows what i would have had to do had i not taken on a storage unit.

Recommended: Yes

Nathaniel Patschke Apr 11, 2020

Great service, friendly staff.

East Bank Storage has great service and a friendly, hardworking staff. Would recommend.

Recommended: Yes

Himadri Acharya Dec 23, 2019

First experience with a storage unit

I got a storage unit for the first time and this has been by far the most flawless experience. From online answers to emails. Everything is swift and perfect.

Recommended: Yes

N. Portillo Nov 19, 2019

Best Storage

East Bank Storage provided us the right space for our needs at a good price. The facility is clean and well lit. The customer service is very good. Alan helped us select a second unit as well. We highly recommend them.

Recommended: Yes

Debbie L. Oct 30, 2019

Great customer service!! Pleasant experience.

Very helpful office employees. My experience was short term storage, but would definitely use East Bank again.

Recommended: Yes

John Gregory Aug 26, 2019

Highly recommend this storage facility

Staff were friendly and helpful ever time we visited! Our belongings remained just as they were when we put them in storage, when we were ready to utilize them. Highly recommend this location.

Recommended: Yes

Alan Cravitz Jul 02, 2019

Great company.

East Bank Storage has never let me down.

Recommended: No

Robert Nickel May 10, 2019


Alan was very helpful, patient and knowledgeable. He made the whole process simple.

Recommended: Yes

Nicole Caccitolo Apr 24, 2019

Reasonably priced and best place to be!

This is the best storage facility I have ever used. It is safe, secure, spotless and the staff are some of the nicest people to work with. I would go back to them if I ever had a storage need.

Recommended: Yes

Damian Oct 02, 2018

Not 24-hr access, but great service and pricing

The manager on call went out of the way to stay longer during my move in due to my driving for 12 hours to get there. Great pricing and location. Wish the access hours were longer but that is the only negative. I would recommend this place

Recommended: Yes

Adriannia Aug 10, 2018

Excellent Customer Service

The guy at the front desk went above and beyond to make sure I was making an informed buying decision before signing the lease agreement. He walked me to view the space, explained additional costs, and was extremely nice overall.

Recommended: Yes

Sandy Jun 10, 2018

Very happy with our choice

We were looking for a place to store some items temporarily for the summer. This place is clean, climate controlled, safe, and very inexpensive.

Recommended: Yes

MOSES May 26, 2018

awesome service

Great place and great site. Staff is so welcoming. Alan is the best

Recommended: Yes

clayton May 24, 2018

Gorgeous facility and great security.

Gorgeous facility and great security.

Recommended: Yes

Christopher Mar 28, 2018

Sparefoot saved me $ and was easy to navigate

The only thing I didn't like about East Bank Storage are their operating hours (I would of liked 24 hour access or even later hours - they close at 6 pm Mon- Sat and 12 pm on Sun).

Recommended: Yes

courtney Oct 24, 2017

Very helpful

No hidden info. Very informal and helpful

Recommended: Yes

Dantrell Sep 12, 2017

I give it a 5 start

I give it a five star it was very clean and they also have an a venue.

Recommended: Yes

Jose Sep 12, 2017

Great place

The best way to keep your stuff safe !!

Recommended: Yes

Charles Aug 30, 2017

Great customer service and location

They were very professional and its a great facility

Recommended: Yes

Tanique Hunter Apr 18, 2017

Good Price

Overall I was pleased with the experience. The lady that checked me in wasn't the most friendly but the maintenance man who showed me my unit and helped me with my cart was very friendly and helpful. The storage unit is under a pipe that leaked so there was dirty plastic on top to stop the water from getting into the unit. The maintenance man told me to let the front desk lady know to put in a ticket to have it cleaned and have more plastic added, which I did on my way out.

Recommended: Yes

Samantha Mar 21, 2017

Great facility with clean units, friendly staff

Had a quick and painless move-in! Thanks for good prices and customer service

Recommended: Yes

Mark Feb 08, 2017


Needed more space they were able to do it in minutes near my original reservations.perfectly done.staff were outstanding.thanks very much.

Recommended: Yes

Mark Feb 05, 2017

Move in exceeded my expectations

Found that i needed more space, they willing found bigger space near my first unit.Very happy with both spaces, can find all items I might need without. moving around alot of boxes.

Recommended: Yes

Destiney Oct 09, 2016


The lady there was extremely nice and handled my frustration with the third party very professionally. She was more than helpful!

Recommended: Yes

maria Oct 03, 2016

It's ok

Great place and close to home

Recommended: Yes

bridget Sep 30, 2016

Overall decent

The first agent I was dealing with was very short with me and robotic in terms of her responsiveness. She was not very informative or accommodating and didn't even show me where my storage room was located. Another employee, Alan, was able to upgrade me to the next size up gave me an additional cart and was very time efficient

Recommended: Yes

Monica Sep 11, 2016

Best Price

The price was good and it was just what we needed.

Recommended: Yes

Kale Jul 29, 2016

Limited time access but everything else is perfect

Friendly customer service, clean, secure facilities, the only con is that the rooms are only accessible during office hours.

Recommended: Yes

Tara Jul 28, 2015

Pluses: safe and well-lit. Limitations: there are limited hours.

Pluses: safe and well-lit. Limitations: there are limited hours.

Recommended: Yes

Caroline Jun 28, 2015

Highly recommend this facility

A lot of storage places appear very sketchy from the outside. Not east bank. It had both a clean and welcoming exterior and interior. The staff was efficient and very helpful. They provided me with everything I needed, especially a lock and several carts. The unit itself was tucked behind an art gallery in the building. My unit was clean and climate controlled. They have extensive survaillance around the facility so I feel really good about leaving. My thing here for a few months.

Recommended: Yes

R Walsh Jun 01, 2015

It's Storage and it works

Alan got us checked in quickly and provided some tips on the facility. It had limited hours and you need to stop in the office before you visit your unit, which is good from a security perspective. Facility is dry and clean. It is a big place and almost like a maze. Bring crumbs the first time.

Recommended: Yes

Joel Apr 04, 2015


Very helpful and accomodating. Will definitely recommend and keep using.

Recommended: Yes

R. Rodgers Jun 09, 2014

Very good

Recommended: Yes

Don Apr 30, 2014

Fast site experience

Recommended: Yes

Tawana Nov 12, 2013

The Staff was warm and Friendly. The Atmosphere was nice. And the facility was very clean and secure.

Recommended: Yes

David Nov 05, 2013

friendly with really high customer service

This is a great place to secure and store your stuff. Because of its excellent location and the amount of other businesses in neighborhood, I am always able to accomplish a lot more than just accessing my storage unit. This makes me more productive and the idea of visiting a storage unit less of a hassle. Also from comparing prices of other places, I know their pricing is competitive. I had to load and unload several really large pieces of furniture there. The lobby / dock area is huge with plenty of room to operate and not have everyone get in the way. It’s easy to load and unload from a car or truck and there is plenty of free parking. There are dozens of carts right outside the office door. I never have to wander the halls looking for a cart. Also, the freight elevators are larger than any elevator I’ve seen at other storage facilities. The “old factory” someone mentioned is actually a totally updated and well maintained historic building. It is lively place and you can feel the energy when you walk in. The folks here know what they are doing. Alan in the office is particularly well spoken, informative and very professional. They obviously put their customers first. I also know my property is secure and their hours of operation work with my schedule. They have an easy website to navigate, all the info is there and if I still have questions, I know I can just call. I will continue to highly recommend this place.

Recommended: Yes

Carina Sep 19, 2013


This place is very fair with their prices. I needed a storage unit last minute and I was expecting to pay an arm and a leg. It was mid-month when i needed it and I figured i would be paying for that full month. However, they (justly) pro-rated the rest of the month. The units are clean, although a little difficult to find. The office people are nice and friendly. One showed me where my units was and was very thorough in explaining all that I needed to know. I do have complaints, though. The elevator was out and my unit was on the third flood...luckily I was able to use the freight elevator though! The hours also make the place a little less easy to access though. I work from 8-6 and have no lee-way for trying to make it here. I am forced to ask others to move my belongings for me when needed. Overall, though, I think it is a worthy place to store your belongings.

Recommended: Yes

Bob Jones Apr 29, 2013


First of all it is not a storage facility in the sense one expects, a free standing independent facility. It is a tenant in an old factory warehouse that provides storage rental. This causes several issues. You cannot access your unit if one of the art galleries that lease space in the building is having a showing or whatever they're called. There is only one elevator that is used by every other tenant and waits can be unacceptably long and that is if it is working in the first place. The hours are awful, 8am-6pm M-F, 8-3 Sat & Sun, so if you need something early you better plan ahead because it is not accessible before opening or after closing (unless you're willing to pony up a hefty fee!!) Do not be surprised if you arrive during normal business hours and they're closed either, they invent holidays and only post a note on the door! As a tenant you should have a reasonable expectation of access, you won't here and it cost me dearly! Not only a fee to rent equipment I needed, but I left town and was charged 80 bucks in fees for late charges...because they left early. Do yourself a favor, go to a real storage facility.

Recommended: No

m Mar 26, 2012

Great Experience

Clean facility. Good price. Great customer service. Highly recommended.

Recommended: Yes